Communication Skills in Pharmacy Practice

Author: Robert S. Beardsley
Publisher: Lippincott Williams & Wilkins
ISBN: 9781608316021
Release Date: 2012-03-06
Genre: Medical

Communication Skills in Pharmacy Practice helps pharmacy and pharmacy technician students learn the principles, skills, and practices that are the foundation for clear communication and the essential development of trust with future patients. This text's logical organization guides students from theory and basic principles to practical skills development to the application of those skills in everyday encounters. Sample dialogues show students how to effectively communicate, and practical exercises fine tune their communication skills in dealing with a variety of sensitive situations that arise in pharmacy practice.

Interpersonal Communication in Pharmaceutical Care

Author: Helen Meldrum
Publisher: CRC Press
ISBN: 1560248661
Release Date: 1994-09-08
Genre: Medical

Interpersonal Communication in Pharmaceutical Care shows readers how to communicate better with patrons and patients in hospital and retail pharmacy locations. Author Helen Meldrum, who has been teaching interpersonal skills to pharmacy students and practitioners since the early 1980s, uses actual scenarios to demonstrate basic communication skills. These “real life” examples illustrate communication problems from the perspectives of pharmacy workers and their subsequent efforts to improve the lines of communication with patrons. Yet the case studies do more than depict actual dialogue between pharmacists and their customers and patients; they address improved communication between co-workers, a vital aspect of providing excellent pharmacy practice. Throughout Interpersonal Communication in Pharmaceutical Care, the reader finds how important it is to replace negative communication with more effective choices. These conversations prepare readers to act--not react--when faced with difficult persons or situations in pharmacy settings. Interpersonal Communication in Pharmaceutical Care is a resource of how to improve communication in pharmacy practice. Pharmacists who analyze the scenarios in this book can more readily identify effective responses to challenging situations in hospital and retail practice. The interpersonal skills section covers such fundamentals as: Basic speaking and listening skills Responsible assertive communication skills Counseling skills Interprofessional problem-solving skills Conflict management skills Collaborative communication skills Truly a unique book due to its practical nature, Interpersonal Communication in Pharmaceutical Care is appropriate for all pharmacy practitioners from the level of technician through supervisor. Because the cases featured are transcripts of actual interactions between pharmacists, customers, and co-workers, readers can identify with the situations and begin to effectively change their communication methods with satisfactory results--for the patron or patient and the pharmacist.

Patient Communication for Pharmacy

Author: Min Liu
Publisher: Jones & Bartlett Publishers
ISBN: 9781284038880
Release Date: 2015-03-15
Genre: Medical

Patient Communication for Pharmacy: A Case-Study Approach on Theory and Practice offers communication strategies to promote patient-centered care. Utilizing a case study approach, this practical guide develops readers’ understanding of the unique communication dynamics between pharmacists and patients and assists them in strengthening the communication skills necessary for providing optimal patient outcomes. Focusing on skills acquisition and an integration of communication and behavioral change theories, this valuable resource also addresses issues relevant to pharmacist-patient communication and relationship building including: health literacy, culturally competent care, patient compliance, conflict/emotionally charged conversations, and more. The “Learn, Practice, Assess” Case Approach offers patient case activities at the end of each chapter designed to help readers strengthen communication skills through repetition and application of the material presented. Instructor Resources include a Test Bank, Slides in PowerPoint format, a Sample Syllabus, and Web Links to helpful communication video examples.

Clinical Skills for Pharmacists E Book

Author: Karen J. Tietze
Publisher: Elsevier Health Sciences
ISBN: 9780323082228
Release Date: 2011-05-09
Genre: Medical

Covering the skills needed for pharmaceutical care in a patient-centered pharmacy setting, Clinical Skills for Pharmacists: A Patient-Focused Approach, 3rd Edition describes fundamental skills such as communication, physical assessment, and laboratory and diagnostic information, as well as patient case presentation, therapeutic planning, and monitoring of drug intake. Numerous case examples show how skills are applied in clinical situations. Now in full color, this edition adds more illustrations and new coverage on taking a medication history, physical assessment, biomarkers, and drug information. Expert author Karen J. Tietze provides unique, pharmacy-specific coverage that helps you prepare for the NAPLEX and feel confident during patient encounters. Coverage of clinical skills prepares you to be more involved with patients and for greater physical assessment and counselling responsibilities, with discussions of communication, taking a medical history, physical assessment, reviewing lab and diagnostic tests, and monitoring drug therapies. A logical organization promotes skill building, with the development of each new skill building upon prior skills. Learning objectives at the beginning of each chapter highlight important topics. Self-assessment questions at the end of each chapter help in measuring your comprehension of learning objectives. Professional codes of ethics are described in the Ethics in Pharmacy and Health Care chapter, including confidentiality, HIPAA, research ethics, ethics and the promotion of drugs, and the use of advance directives in end-of-life decisions. Numerous tables summarize key and routinely needed information. Downloadable, customizable forms on the companion Evolve website make it easier to perform tasks such as monitoring drug intake and for power of attorney.

Fundamental Skills for Patient Care in Pharmacy Practice

Author: Clinical Pharmacy Specialist Ambulatory Care Beaumont Hospital Colleen Doherty Lauster
Publisher: Jones & Bartlett Publishers
ISBN: 9781449645113
Release Date: 2013-03-27
Genre: Medical

Fundamental Skills for Patient Care in Pharmacy Practice enables students and new pharmacists to master the skills associated with clinical care in either the inpatient or outpatient setting. In accessible steps, this valuable resource provides the tools for gaining medication histories from patients and counseling them on the most effective and safe manner to take medications. Each chapter explores the background and practice of a critical skill, tools that aid in its development and mastery, and tips for success. Students and pharmacists will come away with the knowledge to identify drug-related problems and formulate plans for solutions to these problems. Fundamental Skills for Patient Care in Pharmacy Practice prepares future pharmacists to communicate effectively in verbal and written formats with health professionals and special patient populations as they prepare and present SOAP notes, patient cases, and discharge counseling.

Pharmacy Practice

Author: Kevin M. G. Taylor
Publisher: CRC Press
ISBN: 9780203303153
Release Date: 2003-09-02
Genre: Medical

Today's pharmaceutical services are patient-oriented rather than drug-oriented. This shift towards patient-centred care comes at a time when healthcare is delivered by an integrated team of health workers. Effective pharmacy practice requires an understanding of the social context within which pharmacy is practised, recognising the particular needs and circumstances of the users of pharmaceutical services and of pharmacy's place within health service provision. Designed for undergraduate and postgraduate pharmacists, Pharmacy Practice provides a background to the social context of pharmacy including: * the development of pharmacy practice * international dimensions of pharmacy practice * health, illness, and medicines use * professional practice * meeting the pharmaceutical care needs of specific populations * measuring and regulating medicines use * research methods, evaluation, audit and clinical governance

Pharmaceutical Practice E Book

Author: Arthur J. Winfield
Publisher: Elsevier Health Sciences
ISBN: 9780702041877
Release Date: 2009-07-21
Genre: Medical

This comprehensive book covers a wide range of subjects relevant to pharmacy practice, including communication skills, managing a business, quality assurance, dispensing, calculations, packaging, storage and labeling of medicines, sterilization, prescriptions, hospital-based services, techniques and treatments, adverse drug reactions, pharmacoeconomics, and medicines management. Features useful appendices on medical abbreviations, pharmaceutical Latin terms, weights and measures, and presentation skills. This is a core text for pharmacy practice and dispensing modules of the pharmacy curriculum Covers key exam material for essential review and test preparation Features a user-friendly design with clear headings, chapter summaries, helpful boxes, and key points Text restructured with 14 new or radically revised chapters. All text revised in light of current pharmaceutical practice. New design using two colours.

Skills for Pharmacists

Author: Greg Kyle
Publisher: Elsevier Health Sciences
ISBN: 9780729582285
Release Date: 2015-02-10
Genre: Medical

Skills for Pharmacists: a patient-focused approach explores current pharmacy practice and extends into skills for emerging practice areas. The fundamentals of patient-centred care are addressed including communication skills, ethics and evidence-based practice, as well as skills to enhance patient interactions including planning and monitoring drug therapies, physical assessment skills and reviewing laboratory and diagnostic tests. This first Australian edition of the successful US title Clinical Skills for Pharmacists: a patient-focused approach 3e by Karen Tietze builds on the strengths of the original edition while reflecting the needs of undergraduate and postgraduate pharmacy students in Australia, as well as practising pharmacists. • Skills checklists • Chapter on Physical Assessment Skills • Case examples and case studies • Application activities to bridge theory and practice • Self-assessment questions • Acronym list for quick reference. Additional resources via Evolve: • Test bank (MCQs and True/False) • Multi-chapter case studies • Image Bank • Answers to self-assessment questions • Answers to end-of-chapter case studies.

Successful Learning in Pharmacy

Author: Parastou Donyai
Publisher: Oxford University Press
ISBN: 9780199642113
Release Date: 2017-02-15
Genre:

In an increasingly competitive job market, it is more important than ever before to excel at your studies and demonstrate the key skills employers are looking for. Successful Learning in Pharmacy gives an easy-to-read and easy-to-digest guide to the essential skills you need to be an effective learner - setting you up for success in your studies, and beyond. The book is enriched throughout with relevant and useful examples to tailor it to your particular needs as a pharmacy student, with helpful advice and guidance from the authors - all experienced pharmacists and educators - to help you get the most out of your studies. With chapters covering all aspects of learning, from getting the most out of lectures to preparing for exams, and exploring the range of communication methods you will need to master, it is the perfect course companion on your path to becoming a successful pharmacist. Online Resource Centre: For registered adopters: Figures and tables from the book in electronic format For everyone: Examples of good and bad practice related to themes presented in the book

Skills for Pharmacists

Author: Greg Kyle
Publisher: Churchill Livingstone
ISBN: 0729541886
Release Date: 2014-10-09
Genre: Clinical competence

'Skills for Pharmacists' explores current pharmacy practice and extends into skills for emerging practice areas. The fundamentals of patient-centred care are addressed including communication skills, ethics and evidence-based practice as well as skills to enhance patient interactions including planning and monitoring drug therapies, physical assessment skills and reviewing laboratory and diagnostic tests.

The Guidebook for Patient Counseling

Author: Tracey S. Hunter
Publisher: CRC Press
ISBN: 1566760895
Release Date: 1993-07-01
Genre: Medical

A practical guide to the professional and legal requirements for patient counseling, this book provides readers with the skills they need to be in compliance. The authors explore how a patient's attitude and behavior effect compliance, the pharmacist-patient relationship, and liability implications. They focus on the communication skills required to effectively counsel and provide realistic patient counseling scenarios that are easily adaptable to actual patient counseling situations. The book is meant to be used by any pharmacist practicing in any type of community pharmacy practice setting.

Prescription for Learning Communication Skills for the Practice of Pharmacy

Author: Workplace Education Manitoba
Publisher:
ISBN: OCLC:979146615
Release Date: 2003
Genre:

This resource is a 50-hour program designed to be delivered over seven, seven-hour sessions and integrates communication techniques and knowledge of the workplace with topics and issues facing Canadian pharmacists. Participants are supported by a travelling mentor/coach throughout the program. Facilitator notes and learner handouts are provided. This curriculum includes sessions on: * The culture of the Canadian workplace * Communication: non-verbal, speaking clearly, listening, clarification / paraphrasing, comprehension, patient counselling and the use of appropriate language, resolving conflict and asking questions. * Problem Solving: negotiation, critical thinking, decision making, use of professional judgement, setting priorities, organizing, multi-tasking and resolving common errors. * Written Communication: email etiquette, note taking, writing conventions, and document navigation. Table of contents: * Session 1: Program introduction * Session 2: Asking questions * Session 3: Personal communication styles * Session 4: Canadian workplace culture * Session 5: Communication framework * Session 6: Canadian health care system * Session 7: Applying the communication framework * Session 8: Diversity * Session 9: Manitoba health guest speaker * Session 10: Problem solving in the workplace * Session 11: Note-taking * Session 12: Document navigation * Session 13: Writing detailed reports * Session 14: E-mail etiquette * Session 15: Role of the health professional * Session 16: Conflict resolution * Session 17: Legalities and ethics of professional practice * Session 18: Communication framework * Session 19: I'm okay - your okay * Session 20: Processes * Session 21: Personal learning plans * Session 22: Evaluation & celebrations.