Mastering Communication at Work How to Lead Manage and Influence

Author: Ethan F. Becker
Publisher: McGraw Hill Professional
ISBN: 9780071713450
Release Date: 2009-08-14
Genre: Business & Economics

Mastering Communication at Work is based on 45 years of research and working with over half-a-million clients around the world. From leaders of countries to leaders of companies to people just starting out in their career, Becker and Wortmann teach techniques that start with the essential wisdom of Aristotle and include the best practices in today’s global organizations. The book includes interviews with leaders who reveal the inside story of the communication secrets at: The White House Doris Kearns Goodwin, presidential historian and Pulitzer Prize winning author Google Laszlo Bock, Vice President, People Operations EMI Publishing Big Jon Platt, President IBM Jeanatte Horan, Vice President of Enterprise Business Transformation Harvard Business School Tony Mayo, Director of the Leadership Initiative The New York Giants Peter John-Baptiste, Director of Public Relations Mastering Communication at Work provides clear, actionable advice you can put to use right away and simple drills to practice during your next meeting, one-on-one conversation—or even sitting at your desk. Use Mastering Communication at Work as your coach and you’ll see immediate results in yourself, your people, and your organization.

School Communication that Works

Author: Kenneth S. DeSieghardt
Publisher: R&L Education
ISBN: 9781475805840
Release Date: 2013-09-13
Genre: Education

The foundation of successful school district/community relationships is communication that focuses on what most interests average residents – no matter what you, as a school district leader, believe they should be interested in. Communicate in their language, at their level of interest, and at their pace, and you and your patrons will soon be headed in the same direction more often than not. Based on more than 20 years of research data, and filled with real-life examples and specific recommendations, School Communication that Works explains what your patrons really care about (and wish you’d talk more about), what they are only somewhat interested in, and what makes them tune you out. Highlights of the book: An easy-to-follow organizing principle (The Patron Information Pyramid™) that sorts school communication topics into three categories – Essential, Important, and As-Needed. Case studies that show the findings in action, drawn from more than 20 years of research with school districts of all shapes, sizes and levels of wealth. Information targeted to special communications situations, such as Hot Topics and Crisis Communications, all focused on how patrons would like their school districts to communicate A summary of Key Points at the end of each chapter, providing an “at a glance” review of the information shared.

Communication at Work

Author: Patti Lind
Publisher: First Books
ISBN: 9781592997626
Release Date: 2012
Genre: Business & Economics

Communication at Work is a collection of short reflections written to help guide individuals through challenging situations at work and at home. Drawn from decades of experience coaching physicians, leaders and staff in the health care industry, Patti Lind provides practical, down-to-earth suggestions on how to build better relationships, reduce tensions, and talk through disagreements. The book is designed to stimulate personal reflection as well as discussions within work teams.

On the level

Author: Patricia A. McLagan
Publisher: Berrett-Koehler Publishers
ISBN: 1881052761
Release Date: 1995
Genre: Business & Economics

Aimed primarily at business managers, this text teaches readers the communication skills they need to be able to work together in a way that is honest, respectful, and deliberate. The authors warn about the pitfalls and challenges when defensiveness and egos are given free rein, and give tips for getting back on track after hitting trouble.

Communication Works with Communication Works CD ROM 1 0

Author: Teri Kwal Gamble
Publisher: McGraw-Hill Humanities, Social Sciences & World Languages
ISBN: 0072478438
Release Date: 2001-06-01
Genre: Language Arts & Disciplines

Written for the introductory communication course, Communication Works discusses communication principles, interpersonal communication, and public speaking in an engaging and accessible manner. Gamble and Gamble's approach encourages students to use their understanding of communication as a means to explore how social diversity, a sense of ethics, technology, and critical thinking skills influence the nature of communication experiences.

Designing Health Communication Campaigns

Author: Thomas E. Backer
Publisher: SAGE Publications
ISBN: 9781452252704
Release Date: 1992-04-30
Genre: Language Arts & Disciplines

This important collection presents a comparative synthesis of what works and what does not in mass media health campaigns. High priority is given to coverage of substance abuse prevention campaigns, but programmes on AIDS, smoking, teenage pregnancy, heart disease, Alzheimer's Disease and vehicle seat belt use are also reviewed. Designing Health Communication Campaigns deepens our understanding of how to design, implement and evaluate mass media campaigns by highlighting the contributions of media experts who add a human element to the various campaign experiences they describe.

Communication Works

Author: CTI Reviews
Publisher: Cram101 Textbook Reviews
ISBN: 9781467262675
Release Date: 2016-09-26
Genre: Education

Facts101 is your complete guide to Communication Works. In this book, you will learn topics such as Communication and the Self-Concept: Who Are You?, Communication and Perception: I Am More Than a Camera, Language and Meaning: Helping Minds Meet, and Nonverbal Communication: Silent Language Speaks plus much more. With key features such as key terms, people and places, Facts101 gives you all the information you need to prepare for your next exam. Our practice tests are specific to the textbook and we have designed tools to make the most of your limited study time.

We Can Work It Out

Author: Marshall Rosenberg
Publisher: PuddleDancer Press
ISBN: 9781934336083
Release Date: 2004-09-01
Genre: Family & Relationships

The tenets of "Nonviolent Communication" are applied to a variety of settings, including the classroom and the home, in these booklets on how to resolve conflict peacefully. Illustrative exercises, sample stories, and role-playing activities offer the opportunity for self-evaluation, discovery, and application. Applying the Nonviolent Communication (NVC) process to conflict resolution inspires peaceful collaboration by focusing on the unmet needs that lie at the root of any given conflict. Practical techniques help mediators and participants to find the heart of the conflict and use genuine cooperation to reach resolutions that meet everyone's needs.

Communication Works Student Edition

Author: McGraw-Hill Education
Publisher: McGraw-Hill Education
ISBN: 0658002996
Release Date: 2001-09-01
Genre: Language Arts & Disciplines

Communication Works! is an exciting new textbook program that provides real-life scenarios for discussions, case studies, and student worker profiles to help build the skills that the world of work demands.

Words That Work in Business

Author: Ike Lasater
Publisher: PuddleDancer Press
ISBN: 9781892005014
Release Date: 2010
Genre: Business & Economics

Practical tools matched with recognizable work scenarios to help anyone address the most common workplace relationship issues.

Central Works in Technical Communication

Author: Johndan Johnson-Eilola
Publisher: Oxford University Press, USA
ISBN: 0195157052
Release Date: 2004
Genre: Language Arts & Disciplines

Bringing together thirty-two landmark essays, Central Works in Technical Communication provides a broad and representative overview of the field. It introduces students, new teachers, and new practitioners to the community of technical communication as an intellectual and communal endeavor that encompasses such complex theoretical topics as research methods, social issues, and ethics. Editors Johndan Johnson-Eilola and Stuart A. Selber engaged in a comprehensive selection process--including the consultation of a review board of leading teachers and scholars--and have included some of the most influential articles and book chapters published in technical communication over the last twenty-five years. Each essay is accompanied by a reflective piece written by its author specifically for this volume. These commentaries provide context for the essays and allow the authors to add to or challenge their original ideas and resituate them in a contemporary environment. The book also features section introductions written by the editors that offer historical and conceptual approaches to understanding the contributions each work makes to the field of technical communication. Central Works in Technical Communication is organized around eight major conceptual categories: histories, rhetorical perspectives, philosophies and theories, ethical and power issues, research methods, workplace studies, online environments, and pedagogical directions. An alternative table of contents groups the essays into additional categories including collaboration, gender, genre, usability, and visual theory and practice. Ideal for advanced undergraduate and graduate courses in technical communication, this collection is also a compact and convenient resource for practicing professionals and academics new to the field.