Conflict Management Coaching

Author: Cinne Noble
Publisher: BookBaby
ISBN: 9780987739421
Release Date: 2012-05-18
Genre: Law

Conflict Management Coaching: The CINERGY(TM) Model describes a well-researched process for coaching people on a one-on-one basis, to improve their skills and abilities to manage and engage in their interpersonal disputes. This comprehensive text written by Cinnie Noble, a lawyer-mediator and certified coach, not only provides a coaching model that uniquely integrates neuroscience principles with conflict management and coaching theory and practice. It also provides readers with many ideas and practical ways to support a conflict coaching practice. Conflict Management Coaching is an informative resource that will be of interest to coaches, mediators, ombudsmen and other conflict management and dispute resolution practitioners, HR professionals, leaders, lawyers, psychologists, social workers and others who work with people in conflict. Contents: Introduction; The Three Pillars of Conflict Management Coaching; Conflict Management: There Is No Rule Book; Client Engagement; The CINERGY(TM) Conflict Management Coaching Model; Conflict Management Coaching Skills; Applications of Conflict Management Coaching; Measuring Conflict Management Coaching

Advancing Workplace Mediation Through Integration of Theory and Practice

Author: Katalien Bollen
Publisher: Springer
ISBN: 9783319428420
Release Date: 2016-11-11
Genre: Psychology

This book compares the unique features of workplace mediation to other contexts of mediation, as well as the specific competences each situation requires of the mediator. It covers many important issues related to workplace mediation and discusses interventions by managers, such as conflict coaching and informal mediation. It proposes a new model to assess the effectiveness of mediation, and discusses the impact of legal systems, HRM policies, as well as power structures, and cultural differences. The book takes into account perspectives from multiple disciplines, such as management, business, psychology, law and sociology. It also discusses mediation aspects from a variety of cultural and regional contexts. The book advances knowledge about the application, process and effects of workplace mediation and includes practical tips for scholars, practitioners, mediators and managers to enhance their mediation practice or to foster constructive conflict management in organizations.

Practising Insight Mediation

Author: Cheryl A. Picard
Publisher: University of Toronto Press
ISBN: 9781442629370
Release Date: 2016-03-18
Genre: Philosophy

A practical companion to the much-acclaimed Transforming Conflict through Insight, Practising Insight Mediation is a book about how insight mediators do their work and why they do it that way. In the book, Cheryl A. Picard, co-founder of insight mediation, explains how the theory of cognition presented in Bernard Lonergan's Insight can be used as the basis for a learning-centred approach to conflict resolution in which the parties involved improve their self-understandings and discover new and less threating patterns of interaction with each other through efforts to better their conflict relations. Practising Insight Mediation features a wide range of valuable resources for any conflict practitioner, including in-depth descriptions of insight communication skills and strategies, a transcribed example mediation, sample documents, and a mediator's self-assessment tool. The essential handbook for those interested in learning about and applying this fast-growing conflict resolution and mediation approach, the book also includes discussions of the latest research into the application of the insight approach to areas including policing, spirituality, and genocide prevention.

The Yoga of Divorce

Author: Mike MacConnell
Publisher: FriesenPress
ISBN: 9781460286289
Release Date: 2016-09-09
Genre: Family & Relationships

“So far lawyers are the only ones getting any money.” “There’s no middle ground. We only talk through lawyers.” “I open my mouth and we end up screaming at each other.” Sound familiar? What if there was a way to divorce with a minimum of hostility, time, and expense? It is attainable, even if you are working towards these goals without the cooperation of your spouse. The Yoga of Divorce advocates that we shift our reactions and embrace the notion of cooperative opposition, the idea that the same non-adversarial process that works on the yoga mat can be used at the negotiation table. The key to The Yoga of Divorce’s strategy is to 'park ego at the door'. If we stop trying to 'win' but instead seek a solution that is fair to both sides, we make much smoother progress. The mindful practice of cooperative opposition can simultaneously resolve physical stress and social conflict by intentionally balancing opposite forces. It might seem simple, but it takes conscious effort. We urgently need to make calm decisions at those times when being calm is most difficult—such as in the midst of emotional crisis. When stakes are highest we feel most triggered to attack. For the sake of our children, our wealth, and our personal well-being, we need to work past negative emotions and put ego in its place. Only then will we find lasting peace and amicable resolutions.

Conflict Mastery

Author: Cinnie Noble
Publisher: Cinergy Coaching
ISBN: 0987739417
Release Date: 2014-11-10

This book is about expanding perspectives on common aspects of conflict experiences - before, during, and after they arise - through the use of reflective questions and commentary. Metaphors, plays on words, and other questioning methods invite readers to think and feel differently about these aspects and try new and different ways of viewing and being in conflict. The questions are also designed to expand the quest to become more conflict masterful by making the route there more interesting and positive.

Becoming a Conflict Competent Leader

Author: Craig E. Runde
Publisher: John Wiley & Sons
ISBN: 9781118420485
Release Date: 2012-11-15
Genre: Business & Economics

The Second Edition of this classic resource on conflict resolution combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies. The book underscores the importance for leaders to develop the critical skills they need to help them, their colleagues, and their organizations deal more effectively with conflict and move their organizations forward. This new edition expands on the conflict competence model, includes new tools and techniques, shows how to develop conflict competent teams and organizations, and offers a new online assessment.

Jones brinkert

Author: Tricia S. Jones
Publisher: SAGE
ISBN: 9781412950824
Release Date: 2008
Genre: Business & Economics

Conflict Coaching: Conflict Management Strategies and Skills for the Individual defines this growing area of conflict resolution and distinguishes conflict coaching as a stand-alone resolution technique. In a service society where human relationships are central to our professional as well as personal lives, individuals value one-on-one attention to obtain custom solutions for handling important interpersonal communication. The CD-ROM accompanying the book provides numerous resources for instructors, coaches, and other interested readers.

Courageous Conflict

Author: Mark A. Adams
Publisher: Createspace Independent Pub
ISBN: 147935581X
Release Date: 2012-09-21
Genre: Business & Economics

We all experience conflict. Learning to work effectively with it is an ESSENTIAL skill for every leader. Courageous Conflict provides the reader with new concepts, coaching questions and techniques to work with conflict and improve relationships. Courageous Conflict contains eight sections with over one hundred short, easy to read segments on a wide variety of conflict related topics such as leadership, emotions, communication, integrity, perspective, and courage. It includes tools such as conflict mapping, constructive confrontation and understanding others to help the reader look at conflict in new ways and achieve success in conflict resolution.

The Handbook of Knowledge Based Coaching

Author: Leni Wildflower
Publisher: John Wiley & Sons
ISBN: 1118033388
Release Date: 2011-05-18
Genre: Business & Economics

Praise for The Handbook ofKnowledge-Based Coaching "Definitive, with extensive references and a commitment to connecting theory to practice in every chapter, this important contribution is a delicious and wide-ranging exploration of the lineages that have shaped the modern practice of coaching." —Doug Silsbee, author, Presence-Based Coaching and The Mindful Coach "The translation of theories from multiple disciplines to the practice of coaching makes this book a must-read!" —Terrence E. Maltbia, senior lecturer, Adult Learning and Leadership; and faculty director, Columbia Coaching Certification Program, Teachers College, Columbia University "If you have an appetite for the scientific roots of what works best in coaching, and you are hungry for an easy-to-digest translation of the science to practice, this book is a feast and will be on your plate for many years to come." —Margaret Moore (Coach Meg), founder and CEO, Wellcoaches Corporation; and codirector, Institute of Coaching, McLean Hospital, Harvard Medical School "Whether you're a beginner or an experienced coach, this rollicking ride through dozens of the most important theories and perspectives in coaching will be a vital companion. With quick and helpful summaries of key ideas and their use—and selective bibliographies should you wish to go deeper into a particular area—this book will help you support your clients in a targeted and sophisticated way." —Jennifer Garvey Berger, author, Changing on the Job: Growing the Leaders Our Organizations Need; and coeditor, Executive Coaching: Practices and Perspectives "This is a book I have been missing. What a pleasure to read and what a stretching of my mind." —Kim GØrtz, senior consultant, Copenhagen Coaching Center "Anyone who is serious about improving the quality of coaching will find The Handbook an invaluable resource that reflects the breadth and richness of the growing evidence-based approach to coaching practice." —David Clutterbuck, visiting professor in the coaching and mentoring faculties, Oxford Brookes and Sheffield Hallam Universities

The Mediator s Handbook

Author: Jennifer E. Beer
Publisher: New Society Publishers
ISBN: 9781550925166
Release Date: 2013-10-18
Genre: Business & Economics

THE CLASSIC RESOURCE FOR EFFECTIVE MEDIATION - NOW FULLY UPDATED AND EXPANDED ."..a comprehensive and practical guide for anyone who regularly deals with conflict." --- Michael Mcilwrath, co-author of "International Arbitration and Mediation: A Practical Guide, " and host of the podcast "International Dispute Negotiation" The popular "Mediator's Handbook "presents a time-tested, adaptable model for helping people work through conflict. Extensively revised to incorporate recent practice and thinking, it lays out the process step-by-step, from opening conversations and exploring the situation, through the phases of finding lasting resolution. The "Toolbox" section details the unique concepts and skills a mediator needs in order to: - Understand the Conflict - Support the people - Facilitate the process - Guide decision-making. Throughout the book, the emphasis is on what the mediator can do or say NOW, and on the underlying principles and core methods that can help the mediator make wise choices. Long a popular course textbook for high schools, universities, and training programs, The Mediator's Handbook is also a valued desk reference for professional mediators, and a practical guide for managers, organizers, teachers and anyone working with clients, customers, volunteers, committees or teams. ... the secret language of outstanding mediators... hundreds of examples of carefully chosen phrases mediators can use at every step that make the difference between knowing what needs to happen next in mediation, and being able to make it happen.-- Hideaki Irei, Associate Professor, Faculty of Law, Kyushu University Beer, Packard and Stief are masters in the mediation field and have much to offer us. An essential addition to the current scholarship and practice.--- Susan Sgorbati, Jones Chair for Social Activism, and former Dean of Faculty, Bennington College Jennifer E. Beer, PhD, mediates organizational conflicts, facilitates meetings, and offers related workshops, regularly teaching a negotiation course at Wharton (University of Pennsylvania). Caroline C. Packard, JD led Friends Conflict Resolution Programs for 15 years, and is an organizational conflict response specialist and mediator based in Philadelphia. Eileen Stief developed the mediation process presented in the Handbook, training a generation of mediators to work with community, multi-party and environmental disputes.

The Conflict Resolution Toolbox

Author: Gary T. Furlong
Publisher: John Wiley & Sons
ISBN: 9780470678497
Release Date: 2010-03-22
Genre: Business & Economics

In real-life conflict resolution situations, one size does not fit all. Just as a mechanic does not fix every car with the same tool, the conflict resolution practitioner cannot hope to resolve every dispute using the same technique. Practitioners need to be comfortable with a wide variety of tools to diagnose different problems, in vastly different circumstances, with different people, and resolve these conflicts effectively. The Conflict Resolution Toolbox gives you all the tools you need: eight different models for dealing with the many conflict situations you encounter in your practice. This book bridges the gap between theory and practice and goes beyond just one single model to present a complete toolbox - a range of models that can be used to analyze, diagnose, and resolve conflict in any situation. It shows mediators, negotiators, managers, and anyone needing to resolve conflict how to simply and effectively understand and assess the situations of conflict they face. And it goes a step further, offering specific, practical guidance on how to intervene to resolve the conflict successfully. Each model provides a different and potentially useful angle on the problem, and includes worksheets and a step-by-step process to guide the reader in applying the tools. Offers eight models to help you understand the root causes of any conflict. Explains each model's focus, what kind of situations it can be useful in and, most importantly, what interventions are likely to help. Provides you with clear direction on what specific actions to choose to resolve a particular type of conflict effectively. Features a detailed case study throughout the book, to which each model is applied. Additional examples and case studies unique to each chapter give the reader a further chance to see the models in action. Includes practical tools and worksheets that you can use in working with these models in your practice. The Conflict Resolution Toolbox equips any practitioner to resolve a wide range of conflicts. Mediators, negotiators, lawyers, managers and supervisors, insurance adjusters, social workers, human resource and labour relations specialists, and others will have all the tools they need for successful conflict resolution.

Mediator Skills and Techniques

Author: Laurence Boulle
Publisher: Tottel Publishing
ISBN: 1847661440
Release Date: 2010-01
Genre: Law

This is a clear, practical and essential guide covering the skills, techniques and strategies required in mediation by mediators, lawyers, clients and other participants. With examples, case studies, exercises and precedents throughout, this is an all-encompassing resource for both beginner and experienced mediators.

Getting to Yes

Author: Roger Fisher
Publisher: Houghton Mifflin Harcourt
ISBN: 0395631246
Release Date: 1991
Genre: Business & Economics

Describes a method of negotiation that isolates problems, focuses on interests, creates new options, and uses objective criteria to help two parties reach an agreement

So What s Your Proposal

Author: Bill Eddy
Publisher: BookBaby
ISBN: 9781936268634
Release Date: 2014-09-09
Genre: Business & Economics

Blame abounds! People confront us at work, the store, and online. Nerves get on edge. We get stuck blaming others for anything that goes wrong. With high-conflict people increasing in society, the twenty-four-hour news cycle, and social media, we hear constantly about the worst behavior. The temptation is to react and blame. Instead, consider using the simple methods taught in this book for getting them out of the past and away from blaming everyone else. Get them to quickly focus on the future, take responsibility, and contribute to finding solutions to problems—including those they created themselves. When people complain and blame you, you don‘t need to defend yourself or respond with anger. Just calmly say: ―So, what‘s your proposal?‖ and focus on teaching the simple three-step method explained in this book. This method will help you stay calm and confident, while earning the respect of those around you—even those who want to blame you! And blame is abundant these days! Every day dozens—if not hundreds—of people confront us at work, at the store, in our communities, and online. Nerves get on edge. Look around; more and more people seem to blame others for anything that goes wrong in their lives. With high-conflict people increasing in society, with the 24-hour news cycle, and with Twitter, Facebook, and the Internet, we are constantly barraged with stories about the worst behavior of people and a plethora of terrible incidents every day. The strong temptation is to react and deflect blame back on them. However, this just feeds the problem. This book lays out a simple, proven method to shift the conversation from the past and blame, to the future and problem solving. The method is extremely effective; we have seen it work over and over again—many times in just 30 seconds. What‘s more, almost anyone can use it—it just takes practice, and this book offer lots of examples to help you get started.