Conversational Capacity The Secret to Building Successful Teams That Perform When the Pressure Is On

Author: Craig Weber
Publisher: McGraw Hill Professional
ISBN: 9780071807135
Release Date: 2013-04-19
Genre: Business & Economics

What keeps a team performing at its peak even under the most difficult conditions? Conversational capacity: the ability to have open, balanced, nondefensive dialogue In a world of mounting complexity and rapid-fire change, it's more important than ever to build teams that work well when the pressure is on. Craig Weber provides managers and team leaders with the communication tools they need to ensure that the team remains on track even when dealing with its most troublesome issues, responds to tough challenges with greater agility and skill, and performs brilliantly in circumstances that incapacitate less disciplined teams. Craig Weber is an international consultant specializing in team and leadership development.

Committed Teams

Author: Mario Moussa
Publisher: John Wiley & Sons
ISBN: 9781119157427
Release Date: 2016-02-22
Genre: Business & Economics

Build high-performing teams with an evidence-based framework that delivers results Committed is a practical handbook for building great teams. Based on research from Wharton’s Executive Development Program (EDP), this concise guide identifies the common challenges that arise when people work together as a group and provides key guidance on breaking through the barriers to peak performance. Committed draws its insights from the EDP’s living lab: an intensive two-week simulation during which executive-level participants run complex global businesses. The authors have observed over 100 teams collaborating and competing for over 100 combined years in this intense environment. It has yielded fundamental insights about teamwork: what usually goes wrong, what frequently goes right, and the methods and techniques that will help you access your team’s full potential. These insights have been distilled into a simple, repeatable process that you can start applying today. Getting teams engaged and aligned is hard. Committed will give you the tools you need to deal with all of the familiar teamwork challenges that get in the way: organizational politics, delegation, coordination, and aligning skills and motivation. Using vivid stories and examples from the worlds of business, sports, and non-profits, it will teach you how to: Understand the dynamics of successful teams Achieve peak performance using a research-backed methodology Gain expert insight into why most teams underperform Learn the critical points common to all great teams Committed gives you the perspective you need to combine the right people with the right way of collaborating to achieve extraordinary results.

Secrets of Building a Successful Team

Author: C. Weber
Publisher:
ISBN: 1979204896
Release Date: 2017-10-27
Genre:

As our world grows more interconnected and turbulent, building teams that perform under pressure is an increasingly vital task. But creating such teams is surprisingly difficult. Despite our best efforts, our teams and organizations are plagued by behaviors that are as bad for people as they are for business. In our meetings and mergers, in performance feedback and change initiatives, and when making decisions and solving problems, we suffer from a chronic mismatch between the good we intend to achieve and the ways we work together to achieve it. In situations that require open dialogue, high collaboration, and learning, we instead get closed-minded debate, zero-sum conflict, and defensiveness. The only groups that regularly benefit from the ensuing dysfunction are pharmaceutical companies, therapists, and bartenders. It's not that we're naive we know that working in a team will always be a roller-coaster ride. We d just like to feel that we re riding in the car and not lying on the tracks. So why are healthy, highly effective teams so hard to create? In the pages that follow, we ll see that putting together teams that perform well in tough circumstances remains a frustrating goal because we overlook the most important piece of the puzzle: conversational capacity. If we continue ignoring this critical variable, nothing will work the way we intend. We ll say nothing when we should speak up. We ll quarrel when we should inquire. We ll remain reticent when we should be resolved. We ll be closed-minded and critical when we should be open-minded and curious.

Conversational Intelligence

Author: Judith E. Glaser
Publisher: Routledge
ISBN: 9781351862073
Release Date: 2016-10-14
Genre: Business & Economics

The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence makes complex scientific material simple to understand and apply through a wealth of easy to use tools, examples, conversational rituals, and practices for all levels of an organization.

Virtual Teams That Work

Author: Cristina B. Gibson
Publisher: John Wiley & Sons
ISBN: 0787965693
Release Date: 2003-03-21
Genre: Business & Economics

Virtual Teams That Work offers a much-needed, comprehensive guidebook for business leaders and managers who want to create the organizational conditions that will help virtual teams thrive. Each chapter in this important book focuses on best practices and includes case studies and illustrative examples from a wide variety of companies, including British Petroleum, Lucent Technologies, Ramtech, SoftCo, and Whirlpool Corporation. These real-life examples demonstrate how the principles identified in the book play out within virtual teams. Virtual Teams That Work shows how organizations can put in place the structure to help team members who speak different languages and have different cultural values develop effective ways of communicating when there is little opportunity for the members to meet face-to-face. The authors also reveal how organizations can implement performance management and reward systems that will motivate team members to cooperate across multiple boundaries. And they offer the information to determine which technologies best fit a variety of virtual-team tasks and the level of information technology support needed.

The Big Book of Conflict Resolution Games Quick Effective Activities to Improve Communication Trust and Collaboration

Author: Mary Scannell
Publisher: McGraw Hill Professional
ISBN: 9780071743662
Release Date: 2010-05-28
Genre: Business & Economics

Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

Leading

Author: Alex Ferguson
Publisher: Hachette Books
ISBN: 9780316268097
Release Date: 2015-10-06
Genre: Sports & Recreation

From the winningest soccer coach ever, best known for 27 triumphant years with Manchester United, comes the book that decodes the key tools he used to deliver sustained success on and off the field. After an astonishing career-first in Scotland, and then over 27 years with Manchester United Football Club, Sir Alex Ferguson analyzes the pivotal leadership decisions of his 38 years as a manager and, with his friend and collaborator Sir Michael Moritz, draws out lessons that anyone can use in business and life to generate long-term transformational success. From hiring practices to firing decisions, from dealing with transition to teamwork, from mastering the boardroom to responding to failure and adversity, Leading is as inspiring as it is practical, and a go-to reference for any leader in business, sports, and life.

The Art of Focused Conversation

Author: R. Brian Stanfield
Publisher: New Society Publishers
ISBN: 9781550925524
Release Date: 2013-06-17
Genre: Business & Economics

This book has served me so well in my new job. I can't tell you how many times I have pulled the book off the shelf to get some direction in creating my own questions. It has been a great asset in helping me have meaningful and directed conversations at a critical time in my new job. And it has saved me precious time. - Great book!?Marlene Lockwood, Group Leader, St. Helen's Hospital, Deer Park, California Communication within many organizations has been reduced to email, electronic file transfer, and hasty sound bytes at hurried meetings. More and more, people appear to have forgotten the value of wisdom gained by ordinary conversations. But, at different times in history, conversation has been regarded as an art form - a crucial component of human relations. Conversation has the power to solve a problem, heal a wound, generate commitment, bond a team, generate new options, or build a vision. Conversations can shift working patterns, build friendships, create focus and energy, cement resolve. The Art of Focused Conversation convincingly restores this most human of attributes to prime place within businesses and organizations, and demonstrates what can be accomplished through the medium of focused conversation. The first Part describes the theory and background of the conversation method, which has been effectively used for group consensus making in: 1) problem solving; 2) troubleshooting; 3) coaching; 4) research and 5) interpretation of data. It also discusses how to prepare a conversation, how to lead a conversation, and what the common mistakes are. Part two then provides 100 sample conversations designed for use in many different situations, including: 1) reviewing and evaluating; 2) preparation and planning; 3) coaching, and mentoring; 4) data and media interpretation; 5) decision making; 6) managing and supervising; and 7) personal reflection and group celebrations. Developed, tested, and extensively used by professionals in the field of organizational development, The Art of Focused Conversation is an invaluable resource for all those working to improve communications in firms and organizations. "This book is absolutely fabulous. I started it last night, used a whole bunch of stuff

Org Design for Design Orgs

Author: Peter Merholz
Publisher: "O'Reilly Media, Inc."
ISBN: 9781491938355
Release Date: 2016-08-22
Genre: Computers

Design has become the key link between users and today’s complex and rapidly evolving digital experiences, and designers are starting to be included in strategic conversations about the products and services that enterprises ultimately deliver. This has led to companies building in-house digital/experience design teams at unprecedented rates, but many of them don’t understand how to get the most out of their investment. This practical guide provides guidelines for creating and leading design teams within your organization, and explores ways to use design as part of broader strategic planning. You’ll discover: Why design’s role has evolved in the digital age How to infuse design into every product and service experience The 12 qualities of effective design organizations How to structure your design team through a Centralized Partnership Design team roles and evolution The process of recruiting and hiring designers How to manage your design team and promote professional growth

Fit for Growth

Author: Couto
Publisher: John Wiley & Sons
ISBN: 9781119268536
Release Date: 2017-01-10
Genre: Business & Economics

A practical approach to business transformation Fit for Growth* is a unique approach to business transformation that explicitly connects growth strategy with cost management and organization restructuring. Drawing on 70-plus years of strategy consulting experience and in-depth research, the experts at PwC’s Strategy& lay out a winning framework that helps CEOs and senior executives transform their organizations for sustainable, profitable growth. This approach gives structure to strategy while promoting lasting change. Examples from Strategy&’s hundreds of clients illustrate successful transformation on the ground, and illuminate how senior and middle managers are able to take ownership and even thrive during difficult periods of transition. Throughout the Fit for Growth process, the focus is on maintaining consistent high-value performance while enabling fundamental change. Strategy& has helped major clients around the globe achieve significant and sustained results with its research-backed approach to restructuring and cost reduction. This book provides practical guidance for leveraging that expertise to make the choices that allow companies to: Achieve growth while reducing costs Manage transformation and transition productively Create lasting competitive advantage Deliver reliable, high-value performance Sustainable success is founded on efficiency and high performance. Companies are always looking to do more with less, but their efforts often work against them in the long run. Total business transformation requires total buy-in, and it entails a series of decisions that must not be made lightly. The Fit for Growth approach provides a clear strategy and practical framework for growth-oriented change, with expert guidance on getting it right. *Fit for Growth is a registered service mark of PwC Strategy& Inc. in the United States

Reclaiming Conversation

Author: Sherry Turkle
Publisher: Penguin
ISBN: 9780143109792
Release Date: 2016-09-26
Genre: FAMILY & RELATIONSHIPS

Preeminent author and researcher Sherry Turkle has been studying digital culture for over thirty years. Long an enthusiast for its possibilities, here she investigates a troubling consequence: that we have stopped having face-to-face conversation in favour of technological connections such as texts or emails. Based on five years of research and interviews in homes, schools and the workplace, Turkle argues here that we now have a better understanding of this phenomenon, and that going forward, it's time we reclaim conversation, the most human thing that we do.

When the Little Things Count and They Always Count

Author: Barbara Pachter
Publisher: Da Capo Press
ISBN: 1569242909
Release Date: 2006
Genre: Business & Economics

From the Internet and e-commerce to contract work and globalization, the way we work and communicate is changing constantly. Still, one essential fact remains: We must pay attention to the "little things" -- the details that demonstrate that we know how to communicate and interact with others on a professional level, regardless of our position or occupation. In this book, longtime business communications consultant and trainer Barbara Pachter offers 601 essential ways to approach every business situation and relationship with confidence and ease. With its empathetic tone and entertaining real-life anecdotes, "When the Little Things Count . . . and They Always Count" offers inspiration and advice to help get us to the next level of professionalism and success.

The Discomfort Zone

Author: Marcia Reynolds
Publisher: Berrett-Koehler Pub
ISBN: 162656065X
Release Date: 2014
Genre: BUSINESS & ECONOMICS

"Leaders, coaches, and mentors are charged with helping others to stretch their limits. However, few people enjoy hearing the messy--and sometimes painful--feedback it takes to overcome a personal obstacle. Marcia Reynolds shows how to use the discomfortzone to help others grow, not suffer"--

Lead Positive

Author: Kathryn D. Cramer
Publisher: John Wiley & Sons
ISBN: 9781118830116
Release Date: 2014-02-10
Genre: Business & Economics

How to implement effecitve, magnetic leadership by applying asset-based thinking and shifting your mindset from the negative to the positive Lead Positive takes the fundamentals of Asset-Based Thinking (ABT) and turns them into a playbook for successful leadership. ABT is a simple mindset management process that shows people how to make small shifts in perception and thinking to achieve great results. Cramer shows leaders how to apply ABT to shift their attention away from what is negative and learn to intentionally shine the spotlight on the positive, beneficial facts of a situation. As they make this mental shift from negative to positive aspects, they improve their optimism, empathy, and confidence. When their mindset zooms in on what is strong, valuable, and possible, what they say and do is far more likely to inspire others to action. In short, ABT helps leaders shift internally so they can excel externally. Lead Positive weaves neuroscience and positive psychology to create effective leadership strategies.