Designing Voice User Interfaces

Author: Cathy Pearl
Publisher: "O'Reilly Media, Inc."
ISBN: 9781491955369
Release Date: 2016-12-19
Genre: Computers

Voice user interfaces (VUIs) are becoming all the rage today. But how do you build one that people can actually converse with? Whether you’re designing a mobile app, a toy, or a device such as a home assistant, this practical book guides you through basic VUI design principles, helps you choose the right speech recognition engine, and shows you how to measure your VUI’s performance and improve upon it. Author Cathy Pearl also takes product managers, UX designers, and VUI designers into advanced design topics that will help make your VUI not just functional, but great. Understand key VUI design concepts, including command-and-control and conversational systems Decide if you should use an avatar or other visual representation with your VUI Explore speech recognition technology and its impact on your design Take your VUI above and beyond the basic exchange of information Learn practical ways to test your VUI application with users Monitor your app and learn how to quickly improve performance Get real-world examples of VUIs for home assistants, smartwatches, and car systems

Designing Voice User Interfaces

Author: Cathy Pearl
Publisher: "O'Reilly Media, Inc."
ISBN: 9781491955383
Release Date: 2016-12-19
Genre: Computers

Voice user interfaces (VUIs) are becoming all the rage today. But how do you build one that people can actually converse with? Whether you’re designing a mobile app, a toy, or a device such as a home assistant, this practical book guides you through basic VUI design principles, helps you choose the right speech recognition engine, and shows you how to measure your VUI’s performance and improve upon it. Author Cathy Pearl also takes product managers, UX designers, and VUI designers into advanced design topics that will help make your VUI not just functional, but great. Understand key VUI design concepts, including command-and-control and conversational systems Decide if you should use an avatar or other visual representation with your VUI Explore speech recognition technology and its impact on your design Take your VUI above and beyond the basic exchange of information Learn practical ways to test your VUI application with users Monitor your app and learn how to quickly improve performance Get real-world examples of VUIs for home assistants, smartwatches, and car systems

Designing Voice User Interfaces

Author: Cathy Pearl
Publisher: O'Reilly Media
ISBN: 1491955414
Release Date: 2016-12-25
Genre:

Your app may allow users to ask Siri about the weather, or ask Google which mountain is the tallest. But how can you design a voice interface for your mobile app so that users can talk to it? And not just to facilitate question-and-answer sessions, but also provide an engaging, compelling experience? With this practical guide, you’ll learn basic voice user interface (VUI) principles for designing mobile apps that makes speech an important tool for interaction. You’ll learn how to choose the right speech recognition engine, use best methods for testing VUI on mobile, and dive into advanced VUI design topics to make your VUI not just functional but great. Ideal for product managers, UX designers, and VUI designers, this book explains basic VUI principles for mobile app design, and shows you how to measure the performance of your VUI app and improve upon it. You’ll also learn how to determine whether using voice for your app is a good idea in the first place VUI design is not just about making things cool—it’s about making a user’s experience more natural, more powerful, and more human.

Designing Bots

Author: Amir Shevat
Publisher: "O'Reilly Media, Inc."
ISBN: 9781491974834
Release Date: 2017-05-17
Genre: Computers

From Facebook Messenger to Kik, and from Slack bots to Google Assistant, Amazon Alexa, and email bots, the new conversational apps are revolutionizing the way we interact with software. This practical guide shows you how to design and build great conversational experiences and delightful bots that help people be more productive, whether it’s for a new consumer service or an enterprise efficiency product. Ideal for designers, product managers, and entrepreneurs, this book explores what works and what doesn’t in real-world bot examples, and provides practical design patterns for your bot-building toolbox. You’ll learn how to use an effective onboarding process, outline different flows, define a bot personality, and choose the right balance of rich control and text. Explore different bot use-cases and design best practices Understand bot anatomy—such as brand and personality, conversations, advanced UI controls—and their associated design patterns Learn steps for building a Facebook Messenger consumer bot and a Slack business bot Explore the lessons learned and shared experiences of designers and entrepreneurs who have built bots Design and prototype your first bot, and experiment with user feedback

Voice User Interface Design

Author: Michael H. Cohen
Publisher: Addison-Wesley Professional
ISBN: 0321185765
Release Date: 2004
Genre: Computers

This book is a comprehensive and authoritative guide to voice user interface (VUI) design. The VUI is perhaps the most critical factor in the success of any automated speech recognition (ASR) system, determining whether the user experience will be satisfying or frustrating, or even whether the customer will remain one. This book describes a practical methodology for creating an effective VUI design. The methodology is scientifically based on principles in linguistics, psychology, and language technology, and is illustrated here by examples drawn from the authors' work at Nuance Communications, the market leader in ASR development and deployment. The book begins with an overview of VUI design issues and a description of the technology. The authors then introduce the major phases of their methodology. They first show how to specify requirements and make high-level design decisions during the definition phase. They next cover, in great detail, the design phase, with clear explanations and demonstrations of each design principle and its real-world applications. Finally, they examine problems unique to VUI design in system development, testing, and tuning. Key principles are illustrated with a running sample application. A companion Web site provides audio clips for each example: www.VUIDesign.org The cover photograph depicts the first ASR system, Radio Rex: a toy dog who sits in his house until the sound of his name calls him out. Produced in 1911, Rex was among the few commercial successes in earlier days of speech recognition. Voice User Interface Design reveals the design principles and practices that produce commercial success in an era when effective ASRs are not toys but competitive necessities.

Voice Interaction Design

Author: Randy Allen Harris
Publisher: Elsevier
ISBN: 0080474802
Release Date: 2004-12-31
Genre: Computers

From the voice on the phone, to the voice on the computer, to the voice from the toaster, speech user interfaces are coming into the mainstream and are here to stay forever. Soundly anchored in HCI, cognitive psychology, linguistics, and social psychology, this supremely practical book is loaded with examples, how-to advice, and design templates. Drawing widely on decades of research—in lexicography, conversation analysis, computational linguistics, and social psychology—author Randy Allen Harris outlines the principles of how people use language interactively, and illustrates every aspect of design work. In the first part of the book, Harris provides a thorough conceptual basis of language in all its relevant aspects, from speech sounds to conversational principles. The second part takes you patiently through the entire process of designing an interactive speech system: from team building to user profiles, to agent design, scripting, and evaluation. This book provides interaction designers with the knowledge and strategies to craft language-based applications the way users will expect them to behave. *Loaded with examples and practical synopses of the best practice. *An ideal combination of conceptual base, practical illustrations, and "how-to" advice—for design and for the entire design process. *Will bring novice voice designers fully up to speed, and give experienced designers a new understanding of the principles underlying human speech interaction, principles from which to improve voice interaction design.

The Conversational Interface

Author: Michael McTear
Publisher: Springer
ISBN: 9783319329673
Release Date: 2016-05-19
Genre: Technology & Engineering

This book provides a comprehensive introduction to the conversational interface, which is becoming the main mode of interaction with virtual personal assistants, smart devices, various types of wearable, and social robots. The book consists of four parts. Part I presents the background to conversational interfaces, examining past and present work on spoken language interaction with computers. Part II covers the various technologies that are required to build a conversational interface along with practical chapters and exercises using open source tools. Part III looks at interactions with smart devices, wearables, and robots, and discusses the role of emotion and personality in the conversational interface. Part IV examines methods for evaluating conversational interfaces and discusses future directions.

The Best Interface Is No Interface

Author: Golden Krishna
Publisher: Pearson Education
ISBN: 9780133890334
Release Date: 2015-02-10
Genre: Computers

Our love affair with the digital interface is out of control. We've embraced it in the boardroom, the bedroom, and the bathroom. Screens have taken over our lives. Most people spend over eight hours a day staring at a screen, and some "technological innovators" are hoping to grab even more of your eyeball time. You have screens in your pocket, in your car, on your appliances, and maybe even on your face. Average smartphone users check their phones 150 times a day, responding to the addictive buzz of Facebook or emails or Twitter. Are you sick? There's an app for that! Need to pray? There's an app for that! Dead? Well, there's an app for that, too! And most apps are intentionally addictive distractions that end up taking our attention away from things like family, friends, sleep, and oncoming traffic. There's a better way. In this book, innovator Golden Krishna challenges our world of nagging, screen-based bondage, and shows how we can build a technologically advanced world without digital interfaces. In his insightful, raw, and often hilarious criticism, Golden reveals fascinating ways to think beyond screens using three principles that lead to more meaningful innovation. Whether you're working in technology, or just wary of a gadget-filled future, you'll be enlighted and entertained while discovering that the best interface is no interface.

Designing Web Interfaces

Author: Bill Scott
Publisher: "O'Reilly Media, Inc."
ISBN: 9780596554453
Release Date: 2009-01-15
Genre: Computers

Want to learn how to create great user experiences on today's Web? In this book, UI experts Bill Scott and Theresa Neil present more than 75 design patterns for building web interfaces that provide rich interaction. Distilled from the authors' years of experience at Sabre, Yahoo!, and Netflix, these best practices are grouped into six key principles to help you take advantage of the web technologies available today. With an entire section devoted to each design principle, Designing Web Interfaces helps you: Make It Direct-Edit content in context with design patterns for In Page Editing, Drag & Drop, and Direct Selection Keep It Lightweight-Reduce the effort required to interact with a site by using In Context Tools to leave a "light footprint" Stay on the Page-Keep visitors on a page with overlays, inlays, dynamic content, and in-page flow patterns Provide an Invitation-Help visitors discover site features with invitations that cue them to the next level of interaction Use Transitions-Learn when, why, and how to use animations, cinematic effects, and other transitions React Immediately-Provide a rich experience by using lively responses such as Live Search, Live Suggest, Live Previews, and more Designing Web Interfaces illustrates many patterns with examples from working websites. If you need to build or renovate a website to be truly interactive, this book gives you the principles for success.

Spoken Dialogue Technology

Author: Michael F. McTear
Publisher: Springer Science & Business Media
ISBN: 9780857294142
Release Date: 2011-06-27
Genre: Computers

Spoken Dialogue Technology provides extensive coverage of spoken dialogue systems, ranging from the theoretical underpinnings of the study of dialogue through to a detailed look at a number of well-established methods and tools for developing spoken dialogue systems. The book enables students and practitioners to design and test dialogue systems using several available development environments and languages, including the CSLU toolkit, VoiceXML, SALT, and XHTML+ voice. This practical orientation is usually available otherwise only in reference manuals supplied with software development kits. The latest research in spoken dialogue systems is presented along with extensive coverage of the most relevant theoretical issues and a critical evaluation of current research prototypes. A dedicated web site containing supplementary materials, code, links to resources will enable readers to develop and test their own systems (). Previously such materials have been difficult to track down, available only on a range of disparate web sites and this web site provides a unique and useful reference source which will prove invaluable.

Designing Social Interfaces

Author: Christian Crumlish
Publisher: "O'Reilly Media, Inc."
ISBN: 9781491919804
Release Date: 2015-08-13
Genre: Computers

Designers, developers, and entrepreneurs today must grapple with creating social interfaces to foster user interaction and community, but grasping the nuances and the building blocks of the digital social experience is much harder than it appears. Now you have help. In the second edition of this practical guide, UX design experts Christian Crumlish and Erin Malone share hard-won insights into what works, what doesn’t, and why. With more than 100 patterns, design principles, and best practices, you’ll learn how to balance opposing forces and grow healthy online communities by co-creating the experience with your users. Understand the overarching principles before applying tactical design patterns Cultivate healthy participation and rein in misbehaving users Learn patterns for adding social components to an existing site Encourage users to interact with one another, whether it’s one-to-one or many-to-many Use a rating system to build a social experience around products or services Orchestrate collaborative groups and discover the real power of social networks Explore numerous examples of each pattern, with an emphasis on mobile apps Learn how to apply social design patterns to enterprise environments

Developing Conversational Interfaces for iOS

Author: Martin Mitrevski
Publisher: Apress
ISBN: 9781484233962
Release Date: 2018-02-10
Genre: Computers

Learn how to incorporate your own conversational interfaces into iOS applications. This book will help you work comfortably multiple frameworks, including Apple's Speech and SiriKit frameworks; Google's API.AI conversational interfaces platform; and Facebook’s Wit.ai. You'll explore the basics of natural language processing on iOS and see how to develop sentiment analysis with Apple's new Core ML framework. You'll also understand the primary challenges conversational interfaces face, and how to future proof your design. With the introduction of SiriKit and the Speech framework, iOS developers now have huge opportunities to work with conversational interfaces in their apps. The latest advancements in natural language processing and machine learning allow for the development of complex conversational interfaces. This book incorporates all aspects of conversational interfaces on iOS—from voice transcription to natural language processing and entities extraction to text to speech commands. What You'll Learn Integrate intelligent voice interfaces into iOS applications Use frameworks to enable voice reactive iOS application Future proof your interface by understanding the expected future trends of voice recognition Who This Book Is For Primarily iOS developers, product and innovation managers, and UX experts. It will also be helpful to all developers/managers that want to provide conversational interfaces in their apps.

Designing Interfaces

Author: Jenifer Tidwell
Publisher: "O'Reilly Media, Inc."
ISBN: 9781449302832
Release Date: 2010-12-15
Genre: COMPUTERS

This text offers advice on creating user-friendly interface designs - whether they're delivered on the Web, a CD, or a 'smart' device like a cell phone. It presents solutions to common UI design problems as a collection of patterns - each containing concrete examples, recommendations, and warnings.

Designing with Data

Author: Rochelle King
Publisher: "O'Reilly Media, Inc."
ISBN: 9781449334956
Release Date: 2017-03-29
Genre: Computers

On the surface, design practices and data science may not seem like obvious partners. But these disciplines actually work toward the same goal, helping designers and product managers understand users so they can craft elegant digital experiences. While data can enhance design, design can bring deeper meaning to data. This practical guide shows you how to conduct data-driven A/B testing for making design decisions on everything from small tweaks to large-scale UX concepts. Complete with real-world examples, this book shows you how to make data-driven design part of your product design workflow. Understand the relationship between data, business, and design Get a firm grounding in data, data types, and components of A/B testing Use an experimentation framework to define opportunities, formulate hypotheses, and test different options Create hypotheses that connect to key metrics and business goals Design proposed solutions for hypotheses that are most promising Interpret the results of an A/B test and determine your next move

Designing Connected Products

Author: Claire Rowland
Publisher: "O'Reilly Media, Inc."
ISBN: 9781449372712
Release Date: 2015-05-18
Genre: Computers

Networked thermostats, fitness monitors, and door locks show that the Internet of Things can (and will) enable new ways for people to interact with the world around them. But designing connected products for consumers brings new challenges beyond conventional software UI and interaction design. This book provides experienced UX designers and technologists with a clear and practical roadmap for approaching consumer product strategy and design in this novel market. By drawing on the best of current design practice and academic research, Designing Connected Products delivers sound advice for working with cross-device interactions and the complex ecosystems inherent in IoT technology.