Author: Bruce Silver
Release Date: 2016-01-15
Business Decision Management is a technology-assisted practice of defining, analyzing, and maintaining the decision logic that drives interactions with customers, suppliers, and employees. For many years, subject matter experts created text-based "requirements" and handed them over to programmers for implementation on a Business Rule Engine. The Decision Model and Notation (DMN) now offers a better way: decision logic precisely defined and maintained by subject matter experts themselves, using business-friendly graphical models that can be automatically validated for completeness and consistency. Since DMN is an industry standard, the meaning of a decision model does not depend on the tool used to create it or some consultant's methodology. It's defined by a specification. And best of all, DMN models are directly executable, so What You See Is What You Get. "DMN Method and Style" is your guide to the new standard and to the features and benefits of Business Decision Management. It explains not only the shapes and symbols used to describe end-to-end decision logic in a Decision Requirements Diagram (DRD), but how to properly decompose the top-level decision into a network of supporting decisions and input data. It also shows you how to define the detailed logic of each decision in the diagram using decision tables, literal expressions, and reusable logic blocks called business knowledge models. Like its predecessor "BPMN Method and Style," the book suggests best practices, in the form of style rules and a modeling methodology, for capturing the end-to-end decision logic in a way that is complete, consistent, and clear from the printed DRD and tabular expressions alone.
Author: James Taylor
Publisher: Anclote Press
Release Date: 2016-11-08
Genre: Business & Economics
Organizations make thousands of automated, operational decisions every week-from pricing of products to determining which customers get automatic approval, to customizing website navigation. How well they make these decisions drives their profitability, makes or breaks their reputation and powers customer satisfaction.
Author: Barbara von Halle
Publisher: CRC Press
Release Date: 2009-10-27
In the current fast-paced and constantly changing business environment, it is more important than ever for organizations to be agile, monitor business performance, and meet with increasingly stringent compliance requirements. Written by pioneering consultants and bestselling authors with track records of international success, The Decision Model: A Business Logic Framework Linking Business and Technology provides a platform for rethinking how to view, design, execute, and govern business logic. The book explains how to implement the Decision Model, a stable, rigorous model of core business logic that informs current and emerging technology. The authors supply a strong theoretical foundation, while succinctly defining the path needed to incorporate agile and iterative techniques for developing a model that will be the cornerstone for continual growth. Because the book introduces a new model with tentacles in many disciplines, it is divided into three sections: Section 1: A Complete overview of the Decision Model and its place in the business and technology world Section 2: A Detailed treatment of the foundation of the Decision Model and a formal definition of the Model Section 3: Specialized topics of interest on the Decision Model, including both business and technical issues The Decision Model provides a framework for organizing business rules into well-formed decision-based structures that are predictable, stable, maintainable, and normalized. More than this, the Decision Model directly correlates business logic to the business drivers behind it, allowing it to be used as a lever for meeting changing business objectives and marketplace demands. This book not only defines the Decision Model and but also demonstrates how it can be used to organize decision structures for maximum stability, agility, and technology independence and provide input into automation design.
BPMN 2.0 is the industry standard diagramming language for business process models. The meaning of the business process diagram is the same, regardless of the tool used to create it. But creating models that are correct, complete, and clear demands more than a dictionary of BPMN shapes and symbols. It also requires a methodology for translating process logic consistently into the diagram. And it requires a measure of modeling style as well, conventions that ensure that the process logic is unambiguous from the diagram by itself. In short, "good BPMN" requires a disciplined approach called "method and style." In this book, Bruce Silver explains which BPMN elements process modelers need to understand, in two levels, including exactly where and how to use each element. Level 1 (the Descriptive modeling subclass of BPMN 2.0) is a palette of shapes and symbols largely carried over from traditional flowcharting. Level 2 (the Analytic subclass) expands the palette to be able to describe event-triggered behavior, critical to modeling exception handling. The book explains the real meaning of BPMN's most basic concepts - like activity, process, and end state - essential to using the language correctly, and provides a step-by-step methodology for going from a blank page to a complete end-to-end BPMN model, developed from the top down in a hierarchical structure. From the top-level diagram you can see on a single page exactly how the process starts, its possible end states, what the instance represents, and communications with the Customer, service providers, and other processes. From there you can drill down to see the details of any part of the process.
Author: Mark von Rosing
Publisher: Morgan Kaufmann
Release Date: 2014-12-06
Genre: Business & Economics
The Complete Business Process Handbook is the most comprehensive body of knowledge on business processes with revealing new research. Written as a practical guide for Executives, Practitioners, Managers and Students by the authorities that have shaped the way we think and work with process today. It stands out as a masterpiece, being part of the BPM bachelor and master degree curriculum at universities around the world, with revealing academic research and insight from the leaders in the market. This book provides everything you need to know about the processes and frameworks, methods, and approaches to implement BPM. Through real-world examples, best practices, LEADing practices and advice from experts, readers will understand how BPM works and how to best use it to their advantage. Cases from industry leaders and innovators show how early adopters of LEADing Practices improved their businesses by using BPM technology and methodology. As the first of three volumes, this book represents the most comprehensive body of knowledge published on business process. Following closely behind, the second volume uniquely bridges theory with how BPM is applied today with the most extensive information on extended BPM. The third volume will explore award winning real-life examples of leading business process practices and how it can be replaced to your advantage. Learn what Business Process is and how to get started Comprehensive historical process evolution In-depth look at the Process Anatomy, Semantics and Ontology Find out how to link Strategy to Operation with value driven BPM Uncover how to establish a way of Thinking, Working, Modelling and Implementation Explore comprehensive Frameworks, Methods and Approaches How to build BPM competencies and establish a Center of Excellence Discover how to apply Social BPM, Sustainable and Evidence based BPM Learn how Value & Performance Measurement and Management Learn how to roll-out and deploy process Explore how to enable Process Owners, Roles and Knowledge Workers Discover how to Process and Application Modelling Uncover Process Lifecycle, Maturity, Alignment and Continuous Improvement Practical continuous improvement with the way of Governance Future BPM trends that will affect business Explore the BPM Body of Knowledge
Author: Keith D. Swenson
Publisher: Meghan Kiffer Press
Release Date: 2010
Genre: Business & Economics
The facilitation of knowledge work or what is increasingly known as "Case Management" represents the next imperative in office automation. The desire to fully support knowledge workers within the workplace is not new. What's new is that recent advances in Information Technology now make the management of unpredictable circumstances a practical reality. There's now a groundswell of interest in a more flexible, dynamic approach to supporting knowledge work. The facilitation of knowledge work or what is increasingly known as "Case Management" represents the next imperative in office automation. The desire to fully support knowledge workers within the workplace is not new. What's new is that recent advances in Information Technology now make the management of unpredictable circumstances a practical reality. There's now a groundswell of interest in a more flexible, dynamic approach to supporting knowledge work. Here are examples of what recognized experts have have recently written on the topic: Advancing to support more knowledge work is the goal of many organizations, thus there is a new groundswell of activity around unstructured processes. - Jim Sinur, VP of Research, Gartner I think a sea change is coming in the process world. -Connie Moore, Research Vice President, Forrester The sea of change Moore refers to is about technology that is able to support knowledge workers. The work of a knowledge worker is by its nature unpredictable and can not be handled by more formalized process definition techniques. For executives and managers of knowledge workers, "Mastering the Unpredictable" will: Explain the need and why previous technological approaches don't meet the need Explain the current technology gap, and the new technology that can close the gap Lay out the options that can increase the efficiency and effectiveness of their organizations Equip them to best take advantage of this evolving trend
Author: Jakob Freund
Publisher: Createspace Independent Publishing Platform
Release Date: 2016-12-20
This is the improved 3rd edition of the very successful book "Real-Life BPMN" with excellent reviews on Amazon.com (don't forget to check reviews of the 1st and 2nd edition). It is about business process management (BPM) and Business Process Model and Notation (BPMN 2.0). Truth be told, there are several BPMN books on the market. Some of them are quite good, so why should you care about this one? This book distills the experience the authors accumulated while running Camunda, a consulting company that specializes in BPM. Camunda helped to define the BPMN specification, and during the past ten years, they have applied BPMN in over 1000 customer engagements. These were big businesses, small companies, and public institutions. Now you can benefit from this practical experience. Topics covered: The basics of modeling processes with Business Process Model and Notation (BPMN 2.0) Methods to apply BPMN successfully to real-world problems A practical approach for automating processes with BPMN 2.0 The alignment of business and IT as an attainable goal Advice on introducing BPMN across your company This book explains the notation, of course, but it also delves into the kinds of challenges that process designers face every day. It talks about pitfalls to avoid. It gives dos and don'ts. There are guidelines and best practices. In the 3rd edition we added introductions to the related BPM standards CMMN 1.1 for case management, handling unstructured processes DMN 1.1 for decision management, you might know as business rules management (BRM) This third edition in English is based on the successful fith German edition, which, according to amazon.de, it is the highest-ranked book on BPMN in German. The number of five-star ratings awarded by readers speaks volumes. Also available in Spanish.
This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises – many with solutions – and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website.
Author: Bruce Silver
Release Date: 2009
Genre: Business & Economics
Creating business process models that can be shared effectively across the business - and between business and IT - demands more than a digest of BPMN shapes and symbols. It requires a step-by-step methodology for going from a blank page to a complete process diagram. It also requires consistent application of a modeling style, so that the modeler's meaning is clear from the diagram itself. Author Bruce Silver explains not only the meaning and proper usage of the entire BPMN 2.0 palette, but calls out the working subset that you really need to know. He also reveals the hidden assumptions of core concepts left unexplained in the spec, the key to BPMN's deeper meaning. The book addresses BPMN at three levels, with primary focus on the first two. Level 1, or descriptive BPMN, uses a basic working set of shapes and symbols to meet the needs of business users doing process mapping. Level 2, or analytical BPMN, is aimed at business analysts and architects. It takes advantage of BPMN's expressiveness for detailing event and exception handling, key to analyzing and improving process performance and quality. Level 3, or executable BPMN, is brand new in BPMN 2.0. Here the XML underneath the diagram shapes becomes an executable design can be deployed to a process engine to automate the process. The method and style detailed in the book aligns these three levels, facilitating business-IT collaboration throughout the process lifecycle. Inside the book you'll find discussions, illustrated with over 100 examples, about: The questions BPMN asks, and does not ask The meaning of basic concepts like starting and completing, sending and receiving, waiting and listening Subprocesses and hierarchical modeling style The five basic steps in creating Level 1 models Event and exception-handling patterns Branching and merging patterns Level 2 modeling method Elements of BPMN style: element usage and diagram composition
The most complete and integrated coverage of BPMN 2.0 and DMN, including authoritative frameworks for integrating decision and process modeling. In this third edition of the successful Microguide to BPMN, James Taylor joins Tom Debevoise to create an integrated guide to process and decision modeling in BPMN/DMN. Starting with the basics and progressing to a comprehensive framework for modeling decision-responsive processes, the Microguide uses simple language aided with concrete use cases and scenarios to teach the user how to properly use these powerful notations.Business process management helps organizations achieve many of their operational goals and deliver on their business models. It creates visibility, allowing fine-grained monitoring and control of day to day operations. Creating process models in BPMN is a critical aspect of BPM, helping discover, optimize, execute and manage an organization's business processes. Many organizations use decision management to improve process outcomes by focusing on the way decisions are made within and across those processes. With the addition of the Decision Model and Notation standard, DMN, organizations now have a rigorous way to graphically model decisions. Moreover, DMN decision models can be combined with BPMN process models for unparalleled synergy. Covering important topics related to business process and decision modeling: the Microguide is the only authoritative book that addresses these topics and more. The Book covers:• Quick guides to OMG's BPMN 2.0 and DMN 1.0 notation• Common Patterns based on proven design• Decision modeling patterns• Event processing patterns• Most comprehensive framework for integrating decision, event and process modeling• Process and decision discovery through effective requirements gathering techniquesQuotations:George Barlow Executive Vice President, AgilePoint Software : “With this third edition Tom and his coauthor James Taylor bring a new, much needed and appreciated additional perspective to process discovery and design - that of decision modeling. If you want a practical guide with excellent examples of how to use the standard modeling notation for BPM and to learn the importance of modeling decision rules and techniques for doing that,”James Sinur: “Net; Net: This book will stand the test of time in that it will be germane to most process”
Author: Alan N. Fish
Publisher: John Wiley & Sons
Release Date: 2012-02-08
Genre: Business & Economics
A proven decision management methodology for increased profits and lowered risks Knowledge Automation: How to Implement Decision Management in Business Processes describes a simple but comprehensive methodology for decision management projects, which use business rules and predictive analytics to optimize and automate small, high-volume business decisions. It includes Decision Requirements Analysis (DRA), a new method for taking the crucial first step in any IT project to implement decision management: defining a set of business decisions and identifying all the information—business knowledge and data—required to make those decisions. Describes all the stages in automating business processes, from business process modeling down to the implementation of decision services Addresses how to use business rules and predictive analytics to optimize and automate small, high-volume business decisions Proposes a simple "top-down" method for defining decision requirements and representing them in a single diagram Shows how clear requirements can allow decision management projects to be run with reduced risk and increased profit Nontechnical and accessible, Knowledge Automation reveals how DRA is destined to become a standard technique in the business analysis and project management toolbox.
Author: Bruce Silver
Release Date: 2017-10-04
This book is a guide to creating Good BPMN, models that communicate the process logic clearly, completely, and correctly from the printed diagrams alone. Based on the author's famed BPMN Method and Style training and loaded with diagrams and examples, it explains not only the shapes and symbols but a methodology and rules of BPMN style.
This book constitutes the refereed proceedings of ten international workshops held in Innsbruck, Austria, in conjunction with the 13th International Conference on Business Process Management, BPM 2015, in September 2015. The seven workshops comprised Adaptive Case Management and other Non-workflow Approaches to BPM (AdaptiveCM 2015), Business Process Intelligence (BPI 2015), Social and Human Aspects of Business Process Management (BPMS2 2015), Data- and Artifact-centric BPM (DAB 2015), Decision Mining and Modeling for Business Processes (DeMiMoP 2015), Process Engineering (IWPE 2015), and Theory and Applications of Process Visualization (TaProViz 2015). The 42 revised papers presented were carefully reviewed and selected from 104 submissions. In addition, four short papers and one keynote (from TAProViz) are also included in this book.
Author: Jacob Feldman
Release Date: 2017-02-16
Would you like to know how a rules-based decision model can be constructed by a non-programmer? Do you plan to build an operational decision model for your own business environment? This guide explains how to do it in a step-by-step easy to understand style. It consists of a series of dialog-sessions in which an AUTHOR explains basic concepts and a READER asks questions and implements the concepts. As a result, you will participate in building complete decision models being able to learn practical decision modeling techniques by example.The guide is based on the Decision Model and Notation (DMN) Standard and utilizes the popular open source system commonly known as "OpenRules." The guide is accompanied by open source software which allows the reader to download and analyze all considered decision models. The reader can make changes in any provided decision model or write a new one using only MS Excel. Then the reader may execute a modified decision model and analyze the produced results.www.DMNinACTION.com