Information Development

Author: JoAnn T. Hackos
Publisher: John Wiley & Sons
ISBN: 9780470116753
Release Date: 2007-02-27
Genre: Technology & Engineering

A revolutionary new resource that brings documentation product management ideas up to date The 1994 bestselling classic Managing Your Documentation Projects set the industry standard for technical documentation. However, since then, much has changed in the world of information development. With this new title, JoAnn Hackos looks beyond the structured project of the 1980s and 1990s. Instead, she focuses on the rapidly changing projects of the 21st century and addresses how to introduce agile information development without neglecting the central focus of planning information design and development around the needs of information users. As an information-development manager, you are expected to reduce costs and project time, do more work with fewer resources and less money, and increase the value of the information you deliver. Recognizing this, Hackos has carefully designed this book to help you do precisely that. She helps you make strategic decisions about information development and directs the discussion of project management toward smarter decision-making. An update of the original 1994 Information Process Maturity Model (IPMM) presents you with a method by which you can compare the state of your organization to others, evaluate your current status, and then consider what is necessary in order to move to the next level. Information Development offers a completely new look at best practices for all phases of the document development lifecycle, including: Managing a corporate information portfolio Evaluating process maturity Partnering with customers and developing user scenarios Developing team effectiveness and collaboration Planning and monitoring information projects Managing translation and production Evaluating project performance Managing for quality, efficiency, and cost-effectiveness The companion Web site includes electronic versions of the templates and checklists featured in the book. Wiley Technology Publishing Timely. Practical. Reliable. Visit our Web site at www.wiley.com/compbooks/

Information Development

Author: JoAnn T. Hackos, PhD
Publisher: John Wiley & Sons
ISBN: 9780471777113
Release Date: 2006-12-26
Genre: Technology & Engineering

A revolutionary new resource that brings documentation product management ideas up to date The 1994 bestselling classic Managing Your Documentation Projects set the industry standard for technical documentation. However, since then, much has changed in the world of information development. With this new title, JoAnn Hackos looks beyond the structured project of the 1980s and 1990s. Instead, she focuses on the rapidly changing projects of the 21st century and addresses how to introduce agile information development without neglecting the central focus of planning information design and development around the needs of information users. As an information-development manager, you are expected to reduce costs and project time, do more work with fewer resources and less money, and increase the value of the information you deliver. Recognizing this, Hackos has carefully designed this book to help you do precisely that. She helps you make strategic decisions about information development and directs the discussion of project management toward smarter decision-making. An update of the original 1994 Information Process Maturity Model (IPMM) presents you with a method by which you can compare the state of your organization to others, evaluate your current status, and then consider what is necessary in order to move to the next level. Information Development offers a completely new look at best practices for all phases of the document development lifecycle, including: Managing a corporate information portfolio Evaluating process maturity Partnering with customers and developing user scenarios Developing team effectiveness and collaboration Planning and monitoring information projects Managing translation and production Evaluating project performance Managing for quality, efficiency, and cost-effectiveness The companion Web site includes electronic versions of the templates and checklists featured in the book. Wiley Technology Publishing Timely. Practical. Reliable. Visit our Web site at www.wiley.com/compbooks/

Managing Your Documentation Projects

Author: JoAnn T. Hackos
Publisher: Wiley
ISBN: 0471590991
Release Date: 1994-04-06
Genre: Computers

Practical, authoritative, and the first comprehensive guide to managing every phase of your publication project. The only book devoted exclusively to technical publication project management, Managing Your Documentation Projects arms you with proven strategies and techniques for producing high-quality, extremely usable documentation, while cutting cost and time-to-market. Dr. JoAnn T. Hackos, a top documentation design and project management consultant to major corporations, including IBM and Hewlett-Packard, shares with you the fruit of her more than 15 years of experience in the field. She gives you: * Clear-cut, rational guidelines to managing every phase of the project from planning and development, through production, distribution, and project evaluation * Scores of usable templates, checklists, summaries, and forms * Dozens of real-life case studies and scenarios taken from the author's extensive experience at top corporations * Techniques applicable to virtually all fields of documentation Managing Your Documentation Projects was designed to function as a comprehensive guide for new managers and a daily tool of survival for veterans. It is also an invaluable resource for technical writers, editors, graphic designers, consultants, and anyone called upon to produce high-quality technical documentation on time and within budget. JOANN T. HACKOS, PhD, is President of Comtech Services, Inc., an information/design firm in Denver, Colorado and San Jose, California. She is also president of JoAnn Hackos & Associates, Inc., a strategic planning and management consulting firm. In 1993, she served as president of the Society for Technical Communication (STC) and is a frequent conference keynote speaker on such topics as quality and usability of products and services, the importance of meeting the needs of the customer, and project management.

Managing Writers

Author: Richard Hamilton
Publisher: XML Press
ISBN: 9781457182266
Release Date: 2009-01-15
Genre: Computers

Managing Writers is a practical guide to managing documentation projects in the real world. It is informal, but concise, using examples from the author's experience working with and managing technical writers. It looks beyond big project, big team methodologies to the issues faced by smaller, less well-funded projects. Managing Writers is for technical writers, both freelancers and employees, documentation managers, and managers in other disciplines who are responsible for documentation; anyone who may need to manage, full or part-time, a documentation project. Inside the Book Leading People Leading Projects Leading Technology Glossary, Bibliography, and Index

Guide to the Project Management Body of Knowledge PMBOK Guide Fifth Edition

Author: Project Management Institute
Publisher: Project Management Institute
ISBN: 9781935589815
Release Date: 2013-01-01
Genre: Business & Economics

A Guide to the Project Management Body of Knowledge (PMBOK® Guide) —Fifth Edition reflects the collaboration and knowledge of working project managers and provides the fundamentals of project management as they apply to a wide range of projects. This internationally recognized standard gives project managers the essential tools to practice project management and deliver organizational results. • A 10th Knowledge Area has been added; Project Stakeholder Management expands upon the importance of appropriately engaging project stakeholders in key decisions and activities. • Project data information and information flow have been redefined to bring greater consistency and be more aligned with the Data, Information, Knowledge and Wisdom (DIKW) model used in the field of Knowledge Management. • Four new planning processes have been added: Plan Scope Management, Plan Schedule Management, Plan Cost Management and Plan Stakeholder Management: These were created to reinforce the concept that each of the subsidiary plans are integrated through the overall project management plan.

User and Task Analysis for Interface Design

Author: JoAnn T. Hackos
Publisher: Wiley
ISBN: UOM:39076001857213
Release Date: 1998-02-23
Genre: Computers

"Hackos and Redish wisely offer us the three things we most need about user and task analysis: practical advice, practical advice, and practical advice." -Ben Shneiderman, University of Maryland "This book is well written, thorough, and loaded with techniques, examples, and resources that bring analysis to everyone." -Marcia L. Conner, Director of Usability & Learnability PeopleSoft, Inc. User and Task Analysis for Interface Design helps you design a great user interface by focusing on the most important step in the process -the first one. You learn to go out and observe your users at work, whether they are employees of your company or people in customer organizations. You learn to find out what your users really need, not by asking them what they want, but by going through a process of understanding what they are trying to accomplish. JoAnn Hackos and Janice (Ginny) Redish, internationally known experts in usable design, take you through a step-by-step process to conduct a user and task analysis. You learn: * How interface designers use user and task analysis to build successful interfaces * Why knowledge of users, their tasks, and their environments is critical to successful design * How to prepare and set up your site visits * How to select and train your user and task analysis team * What observations to make, questions to ask, and questions to avoid * How to record and report what you have learned to your development team members * How to turn the information you've gathered into design ideas * How to create paper prototypes of your interface design * How to conduct usability tests with your prototypes to find out if you're on the right track. This book includes many examples of design successes and challenges for products of every kind.

The Program Management Office Advantage

Author: Lia Tjahjana
Publisher: AMACOM Div American Mgmt Assn
ISBN: 9780814414262
Release Date: 2009
Genre: Business & Economics

Already a best practice for the majority of Fortune 500 companies, Program Management Office (PMO) is being embraced by large and small organizations eager to efficiently manage all their projects. This helpful guide introduces readers to the business reasons for having a centralized project department and explains the PMO’s functions and how to set up and run a PMO. Readers will find detailed information on selecting projects, conducting project health checks, providing program management training to the organization, creating and implementing a standardized program management process, and monitoring and controlling the overall status of all current projects. The book includes key definitions as well as sample forms readers can use in completing administrative tasks and producing reports. This book is an indispensable introduction to this important and powerful trend in project management.

Agile Development in the Real World

Author: Alan Cline
Publisher: Apress
ISBN: 9781484216798
Release Date: 2015-12-28
Genre: Business & Economics

This book is a practical guide for new agile practitioners and contains everything a new project manager needs to know to get up to speed with agile practices quickly and sort out the hype and dogma of pseudo-agile practices.The author lays out the general guidelines for running an agile project with the assumption that the project team may be working in a traditional environment (using the waterfall model, or something similar). Agile Development in the Real World conveys valuable insights to multiple audiences: For new-to-agile project managers, this book provides a distinctive approach that Alan Cline has used with great success, while showing the decision points and perspectives as the agile project moves forward from one step to the next. This allows new agile project managers or agile coaches to choose between the benefits of agile and the benefits of other methods. For the agile technical team member, this book contains templates and sample project artifacts to assist in learning agile techniques and to be used as exemplars for the new practitioner’s own project. For the Project Management Office (PMO), the first three chapters focus on portfolio management. They explain, for the agilists’ benefit, how projects are selected and approved, and why projects have an inherent "shelf-life" that results in hard deadlines that may seem arbitrary to traditional technical teams. What You Will Learn: How and why the evolution of project management, from PM-1 (prescriptive) to PM-2 (adaptive) affects modern 21st century project management. How sociology (stakeholder management), psychology (team dynamics), and anthropology (organizational culture) affect the way software is developed today, and why it is far more effective A clear delineation of what must to be accomplished by all the roles (PM, BA, APM, Developer, and Tester), why those roles are needed, and what they must do Step-by-step guide for a successful project based on studies and the author’s own experiences. Specific techniques for each role on the development team, both in the pre-iteration and iteration cycles, of product development. The appendices contain templates that the team could use or modify to tailor their own agile processes specific to the team, project, and organization.

Implementing Program Management

Author: Ginger Levin
Publisher: CRC Press
ISBN: 9781466597747
Release Date: 2016-04-19
Genre: Business & Economics

Success in program management requires discipline, complete plans, well-run meetings, accurate record keeping, and adherence to global best practices. Implementing Program Management: Templates and Forms Aligned with the Standard for Program Management, Third Edition (2013) and Other Best Practices provides the templates and guidelines for the plans, forms, agendas, registers, and procedures you will need. Ginger Levin and Allen Green wrote Implementing Program Management Templates and Forms Aligned with the Standard for Program Management – Second Edition (2008) in 2010. Since then it has become the go-to reference for program practitioners, colleges, universities, and those studying for the Program Management Professional (PgMP®) credential from the Project Management Institute (PMI®). Based on PMI’s Standard for Program Management—Third Edition (2013) and other best practices, the updated edition of this bestselling reference provides a program management methodology consisting of reports, forms, templates, and documents. It includes identifiable documents referenced in the latest Standard for Program Management as well as other helpful ones omitted from prior editions. The book deals with the full program management life cycle—program definition, program benefits delivery, and program closure—to support the documentation requirements for your programs. The authors have updated the templates and forms in this book to complement what is included in the Third Edition and to include what they feel are best practices for managing programs. All the templates included in the book can be accessed online and can be easily customized to meet the unique requirements of your organization.

Developing Your Portfolio Enhancing Your Learning and Showing Your Stuff

Author: Marianne Jones
Publisher: Routledge
ISBN: 9781136853630
Release Date: 2011-03-07
Genre: Education

Portfolios have often been used as a way for teachers to monitor and assess their students' progress, but this book picks up on the current trend of using portfolios to assess teachers themselves as part of their degree requirements. As a professional development tool, portfolios are also useful for classroom teachers in evaluating their practice, and in showcasing their skills and accomplishments for use in interviews. Veteran teacher educators Marianne Jones and Marilyn Shelton provide practical and comprehensive guidance specific to the needs of pre- and in-service teachers of young children. This thoroughly revised and updated new edition features: A flexible and friendly approach that guides students at varying levels of experience through the portfolio process. New material on the portfolio planning stage and additional coverage on the importance of developing a personal philosophy. A companion website with additional instructor materials such as printable templates, exercises for improving portfolio skills, and more. Both theoretical and practical, the book addresses issues and mechanics related to process and product, instruction and guidance techniques, the role of reflection, and assessment strategies. With concrete examples, rubrics, tips, and exercises, this book will provide a step-by-step guide to creating a professional teaching portfolio.

Patterns of Information Management

Author: Mandy Chessell
Publisher: Pearson Education
ISBN: 9780133155501
Release Date: 2013
Genre: Business & Economics

In the era of "Big Data," effective information management has become crucial to the success of virtually all organizations. Unfortunately, few IT practitioners know today's best practices for successfully managing enterprise information resources. "Patterns for Information Management" offers the solution: a multi-disciplinary patterns-based approach that reflects where information comes from, how it is distributed, protected, governed, monitored -- and, ultimately, utilized. Leading IBM information management experts Mandy Chessell and Harald Smith show how to design, integrate, and optimize "information supply chains" that: * Effectively characterize the information issues associated with today's complex distributed systems* Fully reflect today's service-oriented, message-based environments* Establish an information landscape that is effective, manageable, ordered, and efficient.* Create orderly flows of information which can be reused and synchronized wherever necessary* Support reasoned decision-making about the applicability and consequences of each alternative approach Chessell and Smith complement their plain-English information pattern language with a complete case study demonstrating its real-world applications. Their pioneering guidebook will serve as both an indispensable guide to architects at all levels of experience "and" an outstanding long-term information management reference.

Mind Maps for Effective Project Management

Author: Maneesh Dutt
Publisher: Notion Press
ISBN: 935206044X
Release Date: 2015-05-25
Genre:

"Much progress results when different streams of human understanding are brought together. This book is about such an epiphany - that the traditionally left-brain working of industry can be greatly enriched by the creative potential of mind-maps. Our process-oriented industries need more creativity... so it is definitely worth investing some time to evaluate this book and its thesis for yourself!" -Manas Fuloria, Co-founder and CEO, Nagarro "Project management is typically associated with linear thinking with a beginning, a middle and an end. Mind Maps are associated with Creativity and non-linear thinking. When an expert in both areas - PMP, Scrum Master and a Thinkbuzan tutor- brings this expertise together in one book, it tickles the left and right side of the brain simultaneously. Maneesh has written a compelling thesis and is a must read for CXOs and project managers alike, to get the most out of projects!" -Sameer Garde, President, South Asia, Philips India "While solving complex problems we may have a difficulty in looking at all perspectives of the eventual solution. Mind Maps help in documenting our thoughts in a more structured way by aligning the creative thinking process with the analytical decision process. This expertise was so far not available in India and the initiative by Maneesh is a welcome and valuable contribution. This is especially useful for mid-level and senior people but can be used by all age groups." -Tushar Bhatia, Founder & CEO, EmpXtrack "Just as the LEAN movement transformed the Manufacturing industry, Mind Maps can do the same to the field of Project Management. A Mind Map helps cuts across the noise in multiple situations, brings into focus the core issue and ignites creativity through whole brain thinking. Through this book Maneesh has provided a framework and examples to apply Mind Mapping to the practice of Project Management - a bold move that will encourage creative thinking and problem solving. A must read for organizational heads and all project managers." - Nitin Kulkarni, Founder & Principal Consultant, Elevo Consulting "The book is a Project management and Mind Maps toolkit coming from a practicing professional and trainer Maneesh Dutt. It is a guide map for decision makers to enable project professionals become more creative and innovative in managing projects. Projects, today, are more like a hundred meter sprint than a marathon and deserve nimble techniques like Mind Maps to execute better. The book picks up the threads from project management fundamentals along with inspiration from nature and provides a rich array of Mind Map templates allowing organizations to kick start their journey towards better project management. A real boon to organizations that are involved in any Project activity!" -Gaurang Joshipura, Managing Director, Zeppelin Systems India Pvt. Ltd.

Microsoft Project Server 2013 Managing Projects and Portfolios

Author: Gary Chefetz
Publisher: MSProjectExperts
ISBN: 1934240281
Release Date: 2013-10-01
Genre: Computers

After ten years in the market, the "blue book" changes its moniker to Microsoft Project Server 2013 Managing Projects and Portfolios to reflect the new direction for this book and the software. Not only does it cover the objective domain for the Microsoft Certified Professional Exam 74-344, it also reflects a new capabilities emphasis driven by Project Online, Microsoft's Project Server in the cloud. After presenting you with a big picture overview of "the new Project Server," we dive right into the topics of most interest to portfolio managers, executives, managers and senior project managers. In fact, you can think of the first five modules of the book as portfolio management essentials. You learn all of the fundamental functionality to implement and support ideation, demand and capacity management, portfolio analyses and project governance. After you are fully primed for portfolio management, the book provides everything a project manager needs to know to be effective managing enterprise projects using Microsoft Project Server 2013.