Interpersonal Communication in Pharmaceutical Care

Author: Helen Meldrum
Publisher: CRC Press
ISBN: 1560248661
Release Date: 1994-09-08
Genre: Medical

Interpersonal Communication in Pharmaceutical Care shows readers how to communicate better with patrons and patients in hospital and retail pharmacy locations. Author Helen Meldrum, who has been teaching interpersonal skills to pharmacy students and practitioners since the early 1980s, uses actual scenarios to demonstrate basic communication skills. These “real life” examples illustrate communication problems from the perspectives of pharmacy workers and their subsequent efforts to improve the lines of communication with patrons. Yet the case studies do more than depict actual dialogue between pharmacists and their customers and patients; they address improved communication between co-workers, a vital aspect of providing excellent pharmacy practice. Throughout Interpersonal Communication in Pharmaceutical Care, the reader finds how important it is to replace negative communication with more effective choices. These conversations prepare readers to act--not react--when faced with difficult persons or situations in pharmacy settings. Interpersonal Communication in Pharmaceutical Care is a resource of how to improve communication in pharmacy practice. Pharmacists who analyze the scenarios in this book can more readily identify effective responses to challenging situations in hospital and retail practice. The interpersonal skills section covers such fundamentals as: Basic speaking and listening skills Responsible assertive communication skills Counseling skills Interprofessional problem-solving skills Conflict management skills Collaborative communication skills Truly a unique book due to its practical nature, Interpersonal Communication in Pharmaceutical Care is appropriate for all pharmacy practitioners from the level of technician through supervisor. Because the cases featured are transcripts of actual interactions between pharmacists, customers, and co-workers, readers can identify with the situations and begin to effectively change their communication methods with satisfactory results--for the patron or patient and the pharmacist.

Social and Behavioral Aspects of Pharmaceutical Care

Author: Nathaniel M. Rickles
Publisher: Jones & Bartlett Publishers
ISBN: 9781449618315
Release Date: 2010-11-01
Genre: Medical

This thoroughly revised second edition of Social and Behavioral Aspects of Pharmaceutical Care offers a comprehensive overview of the social-economic aspects of pharmaceutical care. This new edition provides both the pharmacy student and practitioner with established principles from the social and behavioral sciences, along with current findings and examples of cases and reports of applications of these principles. Theoretical models and practical examples are included to elaborate the pharmacist's role in identifying patients non-compliant behavior and managing drug-related problems. This valuable text includes clinical, economic, and humanistic considerations that are essential to pharmacy students and practicing pharmacists. This essential text also features a special focus on public health and the involvement of caregivers in facilitating behavioral change. Social and Behavioral Aspects of Pharmaceutical Care, Second Edition will help readers consider how organizations and social systems impact patient experiences with medications, contributing to an improved system of pharmaceutical practice and care."

The Pharmacist Guide to Implementing Pharmaceutical Care

Author: Filipa Alves da Costa
Publisher: Springer
ISBN: 9783319925769
Release Date: 2018-09-17
Genre: Medical

Through the contributions of global experts, this book meets the growing need to understand the implementation and development of pharmaceutical care. Pharmaceutical Care Implementation details the clinical pharmacist's role in providing care to different kind of patients using clinical strategies that improve humanistic, economic and clinical outcomes. Written with a focus for students and pharmacists, this book offers multiple scenarios that serve to improve technical skills. These examples show step-by-step implementation processes from pharmacists who have worked for many years in these fields: drug-related problems, pharmaceutical care in different settings (community, hospital, home care), research outcomes, communication skills, indicators, advertising, remuneration of practice, standards, guidelines, protocols and teaching approaches for universities. Readers will use this book to:- Improve their skills to prevent, detect and solve drug-related problems - Understand the characteristics of care for patients in different settings- Consolidate knowledge from different global research outcomes- Develop and improve communication skills to establish relationships with patients and healthcare professionals.- Learn to use indicators, standards,guidelines,and protocols to guide and evaluate pharmaceutical care performance- Use different tools to advertise pharmaceutical care services- Document pharmaceutical care practices and create evidence for remuneration

Characteristics of Compassion Portraits of Exemplary Physicians

Author: Helen Meldrum
Publisher: Jones & Bartlett Publishers
ISBN: 9781449663605
Release Date: 2009-09-29
Genre: Business & Economics

The healthcare system has turned the art and science of healing into big business, and many doctors can no longer devote the greater part of their working hours directly to patient care, faced as they are with reams of insurance- and legal-related paperwork, the constant threat of malpractice, and a burgeoning patient population. Despite this, some physicians still enter the profession with deeply held convictions, hopes, and idealism, and go on to excel not just as medical doctors, but as human beings. Characteristics of Compassion: Portraits of Exemplary Physicians is book that profiles the recipients American Medical Association Foundation Pride in the Professions Award. It gives insight into what sets these outstanding doctors apart from their peers to inspire medical professionals and their patients. It provides first hand insights and identifies a rich description of traits/motivations shared by today's leading physicians.

Pharmaceutical Care

Author: William N. Tindall
Publisher: CRC Press
ISBN: 9781420010299
Release Date: 2002-10-29
Genre: Medical

Pharmacy is the nation's third largest health profession, with nearly 200,000 licensed pharmacists in the United States and 125,000 practicing in community pharmacies. It is in community settings where pharmaceutical care will be judged, accepted, and ultimately paid for. Pharmaceutical Care: Insights from Community Pharmacists introduces the conceptual framework for pharmaceutical care. The authors show you how to apply economic, business, and societal models to better understand it, and they look at the trends in healthcare that drive it. Vignettes and interviews are the real strength of this book, bringing you the insights of selected pharmacists who were among the first to develop pharmaceutical care services. The pharmacists you meet in this book are committed to providing the best patient care possible and are willing to expend considerable personal time and energy to achieve this goal. Through their interviews, you will follow the pharmacists down their path of passionate commitment to helping patients. The authors also outline a seven-step process demonstrating how these professionals built innovative pharmacy practices in community settings. Pharmaceutical Care is a motivating resource for those wishing to better understand the new patient-centered roles being advocated by pharmacy leaders.

Textbook of Therapeutics

Author: Richard A. Helms
Publisher: Lippincott Williams & Wilkins
ISBN: 9780781757348
Release Date: 2006
Genre: Medical

The contributors to this volume deliver information on latest drug treatments and therapeutic approaches for a wide range of diseases and conditions. Coverage includes discussion of racial, ethnic, and gender differences in response to drugs and to biotechnical, pediatric and neonatal therapies.

Pharmacotherapy Casebook

Author: Terry L. Schwinghammer
Publisher: McGraw Hill Professional
ISBN: 9780071608923
Release Date: 2008-08-29
Genre: Medical

50% all new cases in this edition 50% of cases revised Over 140 cases total Organization by organ systems to coordinate with the textbook Cases range from simple (a single disease state) to complex (multiple disease states and drug-related problems Develops skills in problem analysis and decision making Integrates the biomedical and pharmaceutical sciences with therapeutics Demonstrates the relevance and importance of a sound scientific foundation for pharmacy practice

Health Communication for Health Care Professionals

Author: Dr. Michael P. Pagano, PhD, PA-C
Publisher: Springer Publishing Company
ISBN: 9780826124425
Release Date: 2016-08-28
Genre: Medical

Promotes an interdisciplinary approach to the study of health communication According to the Joint Commission, over 75% of all serious medical errors in this country result from miscommunication. Based in these adverse realities and the author philosophy that communication is a clinical skill integral to effective health care delivery, this comprehensive text addresses thetheories and abilities needed by all health care providers. The only text written specifically for students of nursing, medicine, physical therapy,pharmacy, dentistry, physician assistants and opticians, this book incorporates recommendations for specific multimedia, suggestions for class discussion and interactive case studies to provide a rich and multi-perspective learning experience for gaining optimal expertise in effective health communication The author underscores the importance of developing and maintaining successful relationships with patients, peers, and colleagues as a cornerstone ofeffective health care outcomes. With an emphasis on interactive learning, the text utilizescommunication theories to analyze verbal and non-verbalbehaviors in diverse health care contexts and assess which are more effective and why. Summaries at the end of each chapter discuss health communicationoutcomes. Chapters cover interpersonal and gendered communication, provider-patient communication, intercultural communication, organizationalcommunication, team communication, malpractice, palliative care, end-of-life communication, and many other topics. Key Features: Fosters a patient-centered, interdisciplinary, multidimensional learning experience for health care students Recommends experiential learning using videos, films, and related discussion exercises Presents case study role-plays Provides companion case study resource to enhance learning objectives

Pharmacotherapy Casebook A Patient Focused Approach 9 E

Author: Terry L. Schwinghammer
Publisher: McGraw Hill Professional
ISBN: 9780071828147
Release Date: 2014-07-22
Genre: Medical

More than 150 cases help develop the skills you need to identify and resolve the most common drug therapy problems The perfect study companion to DiPiro's Pharmacotherapy: A Pathophysiologic Approach More than 40 all-new cases! Pharmacotherapy Casebook: A Patient-Focused Approach delivers 157 patient cases designed to teach you how to apply the principles of pharmacotherapy to real-world clinical practice. The case chapters in this book are organized into organ system sections that correspond to those of the DiPiro textbook. By reading the relevant chapters in Pharmacotherapy: A Pathophysiologic Approach you will be able to familiarize yourself with the pathophysiology and pharmacology of each disease state included in this casebook. Each case teaches you how to: Identify real or potential drug therapy problems Determine the desired therapeutic outcome Evaluate therapeutic alternatives Design an optimal individualized pharmacotherapeutic plan Develop methods to evaluate the therapeutic outcome Provide patient education Communicate and implement the pharmacotherapeutic plan Everything you need to develop expertise in pharmacotherapy decision making: Realistic patient presentations include medical history, physical examination, and laboratory data, followed by a series of questions using a systematic, problem-solving approach Compelling range of cases – from the uncomplicated (a single disease state) to the complex (multiple disease states and drug-related problems) Diverse authorship from more than 190 clinicians from nearly 100 institutions Coverage that integrates the biomedical and pharmaceutical sciences with therapeutics Appendices containing valuable information on pharmacy abbreviations, laboratory tests, mathematical conversion factors, anthropometrics, and complementary and alternative therapies

Australian Pharmacy Law and Practice

Author: Laetitia Hattingh
Publisher: Elsevier Health Sciences
ISBN: 9780729581431
Release Date: 2013-08-01
Genre: Medical

A new edition of this excellent pharmacy law text, fully updated and unique to the Australian marketplace. Australian Pharmacy Law and Practice 2nd edition is the key law and ethics resource for pharmacists and students. Fully revised and updated, this new edition provides an introduction to contemporary pharmacy practice in Australia, looking at the various laws, policies and standards that govern the profession. Australian Pharmacy Law and Practice 2nd edition features excerpts of the relevant legislation, addressing all the pharmacy laws and regulations Australia’s pharmacists need to know. This updated pharmacy law text also includes a wealth of new content, such as pharmacy-specific case scenarios. Plus, all chapters are clearly mapped to the National Competency Standards Framework for Pharmacists 2010, which cover aspects of medicine regulation and pharmacy practice. An essential resource in the ever-changing area of pharmacy practice, this new edition of Australian Pharmacy Law and Practice is ideal for both pharmacy students wanting to understand the legal and regulatory implications of pharmacy practice and practicing pharmacists seeking clarification of their position in relation to the state and national legislation and regulation under which they practice. End-of-chapter questions and activities Further reading lists in every chapter State-specific and up-to-date legislation Clear, easy-to-follow layout Additional case study resources on Elsevier’s Evolve portal Case scenarios incorporated throughout chapters. Listing of National Competency Standards Framework for Pharmacists 2010 covered in each chapter.

Communication Case Studies for Health Care Professionals Second Edition

Author: Dr. Michael P. Pagano, PhD, PA-C
Publisher: Springer Publishing Company
ISBN: 9780826125187
Release Date: 2014-12-03
Genre: Medical

PRAISE FOR THE FIRST EDITION: "Öallows students and faculty to explore real-life health communication behaviors through role-playing, interactive exercises, and examplesÖeasily adapted for use in many situations, sensitivity and diversity trainingÖvery worthwhile book for every medical faculty member working to instill professionalismÖin students." óVincent Carr, DO, MSA, FACC, FACP, Uniformed Services University of the Health Sciences The importance of good communication between health professionals and patients has been well documented. Not only does it foster patient satisfaction, it can have a profound effect on health outcomes. This casebook/workbook helps students, faculty, and health care providers to assess and practice key interpersonal and health communication skills. It presents 45 communication scenarios for students to critique and rewrite in order to enhance the interpersonal relationships of participants. The second edition builds on the first with the addition of 11 new cases and theoretical discussions of interpersonal, gender, intercultural, organizational, and media communication. Additionally, the new edition analyzes each scenario in detail to facilitate broader use by an interprofessional team and expand awareness of the specific skills needed by each health care professional. The new Take-Away Considerations feature at the end of each case study reinforces an understanding of the elements of effective communication. With an eye to time management, each chapter includes effective and ineffective examples of interpersonal communication and interpersonal relationship building. Cases follow the same format including theoretical underpinnings of a particular skill or set of communication skills, an overview of key topics, initial interaction (for role play or analysis), discussion questions (with space for answers), interactive activities and an alternate interaction highlighting more effective communication behaviors, follow-up discussion, key points, and Take-Away Considerations. Scenarios can be used for role play and follow-up discussion in the classroom, for small group work, or individually, as well as in the simulation center and for interprofessional education courses. NEW TO THE SECOND EDITION: Includes theoretical introductions to interpersonal, gender, intercultural, organizational, and media communication Presents 11 new case studies Provides an introduction for each case study Describes the application of communication theory for more effective use in the classroom, simulation center, or professional setting Features Take-Away Considerations at the end of each case

A Practical Guide to Pharmaceutical Care

Author: John P. Rovers
Publisher: Amer Pharmacists Assn
ISBN: UOM:39015045985408
Release Date: 1998
Genre: Medical

Presents a clear definition of pharmaceutical care and how it may be practiced. The book concisely explains all the skills and steps needed to establish a successful pharmaceutical care practice, as well as how to convert a pharmacy to a pharmaceutical care practice. Practical information on creating the time and space to care for patients, interviewing patients and collecting data, evaluating patient information to identify and resolve drug therapy problems, determining and documenting the outcome of patient care, marketing a pharmaceutical care practice, and strategies for reimbursement make this guide a valuable resource for pharmacists and students.