It Technical Support Troubleshooting Pocket Guide

Author: Jean Andrews
Publisher: Cengage Learning
ISBN: 1305266536
Release Date: 2016-10-12
Genre: Computers

When working on a PC, laptop or mobile device, you'll want to keep this handy PC Troubleshooting Pocket Guide by your side. Jean Andrews provides clear, complete explanations to make technical topics easy to understand. The PC Troubleshooting Pocket Guide will help individuals diagnose computer problems with ease and speed. This portable, compact volume provides essential diagnostic and troubleshooting information, and is an essential tool for anyone who needs to find computer information quickly and efficiently.

PC Troubleshooting Pocket Guide

Author: Jean Andrews
Publisher: Cengage Learning
ISBN: 1133135161
Release Date: 2013-10-25
Genre: Computers

Compact and portable volume designed to help students and technicians diagnose any computer problem quickly and efficiently. Up to date and current for today's technologies.

Macintosh Troubleshooting Pocket Guide for Mac OS

Author: David Lerner
Publisher: "O'Reilly Media, Inc."
ISBN: 9780596552268
Release Date: 2002-11-20
Genre: Computers

The press has called Tekserve Corporation, the idiosyncratic Macintosh repair store in New York City, "The Epicenter of Mac Culture in NYC", "The leader in Apple triage services" and "warm and eclectic - maybe even a little eccentric".Unfortunately, not everyone can get down to Tekserve's West 23rd St location for the clear, down-to-earth Mac troubleshooting advice that Tekserve's owners dispense. For the rest of us, O'Reilly & Associates has published the Macintosh Troubleshooting Pocket Guide ($12.95) written by David Lerner and Aaron Freimark, of "the world's best Macintosh repair shop".This slim pocket guide has the answers to frequently asked Macintosh troubleshooting questions. Imagine the quirky record store in the movie "High Fidelity," or the popular "Car Talk" show on National Public Radio, and you'll have a good idea of this book's flavor.Tekserver has long provided its customers with a free "Frequently Asked Questions" document. We recently discovered this FAQ sheet and realized that-- like New York itself-- it was too good to leave just for the New Yorkers. With the help of Tekserve, we turned this FAQ sheet into the Macintosh Troubleshooting Pocket Guide.The Macintosh Troubleshooting Pocket Guide covers the most common user hardware and software trouble, from disks stuck in drives to lost files. It's not just a book for Mac OS X (although it includes tips for OS X and Jaguar, the latest release), it's for anyone who owns a Mac of any type-- there are software tips going back as far as OS 6. The Macintosh Troubleshooting Pocket Guide distills the answers to the urgent questions that Tekserve's employee's answer every week into a handy guide that fits in your back pocket or alongside your keyboard.

A Guide to IT Technical Support Hardware and Software

Author: Jean Andrews
Publisher: Cengage Learning
ISBN: 9781305446427
Release Date: 2015-11-02
Genre: Computers

This step-by-step, highly visual text provides a comprehensive introduction to managing and maintaining computer hardware and software. Written by best-selling author and educator Jean Andrews, A+ Guide to IT Technical Support, 9th Edition closely integrates the CompTIA+ Exam objectives to prepare you for the 220-901 and 220-902 certification exams. The new Ninth Edition also features extensive updates to reflect current technology, techniques, and industry standards in the dynamic, fast-paced field of PC repair and information technology. Each chapter covers both core concepts and advanced topics, organizing material to facilitate practical application and encourage you to learn by doing. The new edition features more coverage of updated hardware, security, virtualization, new coverage of cloud computing, Linux and Mac OS, and increased emphasis on mobile devices. Supported by a wide range of supplemental resources to enhance learning with Lab Manuals, CourseNotes online labs and the optional MindTap that includes online labs, certification test prep and interactive exercises and activities, this proven text offers students an ideal way to prepare for success as a professional IT support technician and administrator. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Mac OS X Lion Pocket Guide

Author: Chris Seibold
Publisher: "O'Reilly Media, Inc."
ISBN: 9781449314064
Release Date: 2011-08-08
Genre: Computers

With the addition of features and multi-touch gestures first pioneered on the iPhone and iPad, Lion is truly different than any other Mac OS. This handy guide is packed with concise information to help you quickly get started with Lion, whether you're new to the Mac or a longtime user. Once you learn the essentials, you can use this book as a resource for problem-solving on the fly. Mac OS X Lion Pocket Guide goes right to the heart of Lion, with details on system preferences, built-in applications, and utilities. You'll find configuration tips, keyboard shortcuts, guides for troubleshooting, lots of step-by-step instructions, and many other features—all in an easy-to-read format. Learn what’s new, including Lion's iOS-inspired features Get quick tips for configuring and customizing your Mac Solve problems with a quick guide to the fundamentals like the Finder and Dock Use keyboard shortcuts to work more efficiently Take advantage of Lion's built-in applications and utilities Manage user accounts and passwords

OS X Mountain Lion Pocket Guide

Author: Chris Seibold
Publisher: "O'Reilly Media, Inc."
ISBN: 9781449334246
Release Date: 2012-07-25
Genre: Computers

Get the concise information you need to start using OS X Mountain Lion, the latest version of the Mac operating system. This handy guide goes right to the heart of the OS, with details on system preferences, built-in applications, utilities, and other features. Once you’re familiar with the fundamentals, use this book as a resource for problem-solving on the fly. You get configuration tips, lots of step-by-step instructions, guides for troubleshooting, and other advice—all in an easy-to-read format. Learn what’s new, including improved iCloud integration and other iPad-inspired features Discover how working with multiple devices is easier and more streamlined with Mountain Lion Get a guide to the Finder, Dock, user accounts, and other essentials Use Mountain Lion’s system preferences to customize your Mac Take advantage of OS X applications, such as FaceTime and Time Machine Manage passwords and secure your data Work more efficiently with a complete list of keyboard shortcuts

Enhanced PC Troubleshooting Pocket Guide for Managing and Maintaining Your PC

Author: Jean Andrews
Publisher:
ISBN: 061903436X
Release Date: 2000-11
Genre: IBM Personal Computer

This compact book provides essential computer diagnostic, troubleshooting, and repair information in a convenient portable size (4 inches x 7 inches). The Enhanced PC Troubleshooting Pocket Guide will help individuals diagnose computer problems with ease and speed. Updated to include information on recent CPUs and Windows 2000, this is an essential tool for anyone who needs to find information on computer repair quickly and efficiently. Although this book is designed to be used with the Enhanced A+ Guide to Managing and Maintaining Your PC (ISBN: 0-619-03433-5) by Jean Andrews (Course Technology), it can stand alone as a technician's reference.

The Vest Pocket Guide to Information Technology

Author: Jae K. Shim
Publisher: John Wiley & Sons
ISBN: 9780471752066
Release Date: 2005-10-27
Genre: Business & Economics

The only IT guide you need You're busy-very busy. You need reliable, practical answers to yourIT questions, and you need them now. The Vest Pocket Guide toInformation Technology, Second Edition is a handy pocketproblem-solver designed to provide you with the quickest route to asolution. Practical, reader-friendly, and thoroughly illustrated,this updated handbook provides complete guidance for the complex,ever-changing world of IT to help you quickly pinpoint what youneed to look for, what to watch out for, what to do, and how to doit. Written by two all-time bestselling accounting and finance authors,Jae Shim and Joel Siegel, this thoroughly updated Second Editionincludes tables, forms, checklists, questionnaires, practical tips,and sample reports to help you avoid and resolve any and all ITdilemmas. A must-read for business professionals, financialmanagers and consultants, production and operation managers,accountants, COOs, CFOs, and CEOs, this handy guide helpsyou: * Select the best hardware for particular applicationneedsStrategically use IT systems * Use the best software in planning and control * Select Sarbanes-Oxley compliance software * Prevent fraud through computerized security * Effectively apply Management Information Systems (MIS) * Use online databases to make business decisions * Use a decision support system (DSS) and an executive informationsystem (EIS) to improve the quality of analysis, evaluation, anddecision making * Understand emerging trends and developments in informationtechnology * Harness marketing information systems to improve sales planning,sales forecasting, market research, and advertising * Evaluate and manage an IT project Your professional success depends on keeping abreast of the latestthinking and applications in information technology. The VestPocket Guide to Information Technology, Second Edition gives youall the information you need to make optimum decisions now and planahead for later.

A Beginner s Guide to Understanding Technical Support

Author: Jose D. Afable
Publisher: iUniverse
ISBN: 9780595225743
Release Date: 2002
Genre: Computers

A Beginner's Guide To Understanding Technical Support is a unique guide designed for anyone wishing to venture into the field of technical support. This book will provide a basic understanding of the processes, entities, and issues within a support organization so that anyone wishing to know more about the support organization functions or wanting to pursue a career in this area receives the information they need to make their informed decision.

Linux Kurz and Gut 2nd Edition

Author: Daniel J. Barrett
Publisher: O'Reilly Germany
ISBN: 9783868994131
Release Date: 2012-02-06
Genre: Computers

Wenn Sie Linux bei Ihrer alltäglichen Arbeit verwenden, ist diese Kurzreferenz genau das Richtige, denn obwohl die grafischen Linux-Benutzeroberflächen angenehm intuitiv zu benutzen sind, lassen sich viele Aufgaben über die Befehlszeile eleganter und schneller lösen. Diese zweite überarbeitete und erweiterte Auflage behandelt distributionsübergreifend: Dateisysteme, Verzeichnisse und Shells Dateierzeugung und -bearbeitung Dateitextmanipulation und Pipelines Backups und externe Speicherung Betrachtung und Steuerung von Prozessen Verwaltung von Benutzerzugängen Benutzer und Administratoren Netzwerkverbindungen Audio und Video Softwareinstallation Programmierung mit Shellskripten

The Manager s Pocket Guide to Ecommunication

Author: Laurie K. Benson
Publisher: Human Resource Development
ISBN: 0874255899
Release Date: 2000-01
Genre: Business & Economics

E-mail, voice mail, conference calls, and video conferences have revolutionized communication. Learn to maximize this technology to link personnel across cities, states, and countries. Every manager needs to know the "best uses" of these new basic technologies.