PC Troubleshooting Pocket Guide

Author: Jean Andrews
Publisher:
ISBN: 1305266536
Release Date: 2016-10-12
Genre: Computers

When working on a PC, laptop or mobile device, you'll want to keep this handy PC Troubleshooting Pocket Guide by your side. Jean Andrews provides clear, complete explanations to make technical topics easy to understand. The PC Troubleshooting Pocket Guide will help individuals diagnose computer problems with ease and speed. This portable, compact volume provides essential diagnostic and troubleshooting information, and is an essential tool for anyone who needs to find computer information quickly and efficiently.

A Guide to Hardware

Author: Jean Andrews
Publisher: Cengage Learning
ISBN: 9781305446434
Release Date: 2016-01-19
Genre: Computers

This step-by-step, highly visual text provides a comprehensive introduction to managing and maintaining computer hardware and software. Written by best-selling author and educator Jean Andrews, A+ GUIDE TO HARDWARE, Ninth Edition, closely integrates the CompTIA A+ Exam objectives to prepare students for the 220-901 certification exams. The new Ninth Edition also features extensive updates to reflect current technology, techniques, and industry standards in the dynamic, fast-paced field of PC repair and information technology. Each chapter covers both core concepts and advanced topics, organizing material to facilitate practical application and encourage students to learn by doing. The new edition features more coverage of updated hardware, security, and increased emphasis on mobile devices. Supported by a wide range of supplemental resources to enhance learning with Lab Manuals, CourseNotes, online labs and the optional MindTap that includes labs, certification test prep and interactive exercises and activities, this proven text offers students an ideal way to prepare for success as a professional IT support technician. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

A Guide to IT Technical Support Hardware and Software

Author: Jean Andrews
Publisher: Cengage Learning
ISBN: 9781305446427
Release Date: 2015-11-02
Genre: Computers

This step-by-step, highly visual text provides a comprehensive introduction to managing and maintaining computer hardware and software. Written by best-selling author and educator Jean Andrews, A+ Guide to IT Technical Support, 9th Edition closely integrates the CompTIA+ Exam objectives to prepare you for the 220-901 and 220-902 certification exams. The new Ninth Edition also features extensive updates to reflect current technology, techniques, and industry standards in the dynamic, fast-paced field of PC repair and information technology. Each chapter covers both core concepts and advanced topics, organizing material to facilitate practical application and encourage you to learn by doing. The new edition features more coverage of updated hardware, security, virtualization, new coverage of cloud computing, Linux and Mac OS, and increased emphasis on mobile devices. Supported by a wide range of supplemental resources to enhance learning with Lab Manuals, CourseNotes online labs and the optional MindTap that includes online labs, certification test prep and interactive exercises and activities, this proven text offers students an ideal way to prepare for success as a professional IT support technician and administrator. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

PC Troubleshooting Pocket Guide

Author: Jean Andrews
Publisher: Cengage Learning
ISBN: 1133135161
Release Date: 2013-10-25
Genre: Computers

Compact and portable volume designed to help students and technicians diagnose any computer problem quickly and efficiently. Up to date and current for today's technologies.

PC Troubleshooting Pocket Guide

Author: Jean Andrews
Publisher: Course Technology Ptr
ISBN: 0619213647
Release Date: 2004
Genre: Computers

This compact volume provides essential diagnostic and troubleshooting information in a portable size, 4 by 7 inches. The PC Troubleshooting Pocket Guide will help individuals diagnose computer problems with ease and speed. Updated to include information on Windows XP, Windows 2000, and Linux, this is an essential tool for anyone who needs to find PC information quickly and efficiently.

Macintosh Troubleshooting Pocket Guide for Mac OS

Author: David Lerner
Publisher: "O'Reilly Media, Inc."
ISBN: 9780596552268
Release Date: 2002-11-20
Genre: Computers

The press has called Tekserve Corporation, the idiosyncratic Macintosh repair store in New York City, "The Epicenter of Mac Culture in NYC", "The leader in Apple triage services" and "warm and eclectic - maybe even a little eccentric".Unfortunately, not everyone can get down to Tekserve's West 23rd St location for the clear, down-to-earth Mac troubleshooting advice that Tekserve's owners dispense. For the rest of us, O'Reilly & Associates has published the Macintosh Troubleshooting Pocket Guide ($12.95) written by David Lerner and Aaron Freimark, of "the world's best Macintosh repair shop".This slim pocket guide has the answers to frequently asked Macintosh troubleshooting questions. Imagine the quirky record store in the movie "High Fidelity," or the popular "Car Talk" show on National Public Radio, and you'll have a good idea of this book's flavor.Tekserver has long provided its customers with a free "Frequently Asked Questions" document. We recently discovered this FAQ sheet and realized that-- like New York itself-- it was too good to leave just for the New Yorkers. With the help of Tekserve, we turned this FAQ sheet into the Macintosh Troubleshooting Pocket Guide.The Macintosh Troubleshooting Pocket Guide covers the most common user hardware and software trouble, from disks stuck in drives to lost files. It's not just a book for Mac OS X (although it includes tips for OS X and Jaguar, the latest release), it's for anyone who owns a Mac of any type-- there are software tips going back as far as OS 6. The Macintosh Troubleshooting Pocket Guide distills the answers to the urgent questions that Tekserve's employee's answer every week into a handy guide that fits in your back pocket or alongside your keyboard.

Technical Support Essentials

Author: Andrew Sanchez
Publisher: Apress
ISBN: 9781430225478
Release Date: 2010-01-06
Genre: Business & Economics

Technical Support Essentials is a book about the many facets of technical support. It attempts to provide a wide array of topics to serve as points of improvement, discussion, or simply topics that you might want to learn. The topics range from good work habits to the way technical support groups establish their own style of work. This book applies theories, models, and concepts synthesized from existing research in other fields—such as management, economics, leadership, and psychology—and connects them to technical support. The goal is to build on the work of others and allow their success to evolve the profession. The book’s broad perspective looks at proven practices, legal issues, dealing with customers, utilizing resources, and an array of other topics of interest to tech support professionals. What you’ll learnThis book delivers short and concise advice with actual examples that readers can use immediately to improve their technical support career. Who this book is for This book is for technical support managers and staff. Table of Contents Your Work Ethic Intricacies of the Field Your Work Practices The Technical Support Group The Technical Support Colleague Leadership in Support Support Roles and Behaviors Structures and Tiers Process and Practice Customer Service Communications Perspectives

The Sleep Technician s Pocket Guide

Author: William H. Spriggs
Publisher: Jones & Bartlett Publishers
ISBN: 9781449660482
Release Date: 2010-11-15
Genre: Medical

The Sleep Technician’s Pocket Guide contains all the information sleep technicians need at their fingertips while in the sleep lab—patient hookup, artifacts/troubleshooting, scoring, EKG rhythms, procedures and protocol, drugs and medications, and other basic information for quick reference. Each section is tabbed and color-coded for fast reference. This handy pocket-sized reference guide created specifically for Sleep Technicians offers just the right amount of information to help guide actions in the lab. Pages are waterproof and stainproof!

A Guide to Managing Maintaining Your PC

Author: Jean Andrews
Publisher: Cengage Learning
ISBN: 9781133135081
Release Date: 2013-01-01
Genre: Computers

This step-by-step, highly visual text provides a comprehensive introduction to managing and maintaining computer hardware and software. Written by best-selling author and educator Jean Andrews, A+ GUIDE TO MANAGING AND MAINTAINING YOUR PC closely integrates the CompTIAA+ Exam objectives to prepare you for the 220-801 and 220-802 certification exams. The new Eighth Edition also features extensive updates to reflect current technology, techniques, and industry standards in the dynamic, fast-paced field of PC repair. Each chapter covers both core concepts and advanced topics, organizing material to facilitate practical application and encourage you to learn by doing. Supported by a wide range of supplemental resources to enhance learning—including innovative tools, interactive exercises and activities, and online study guides—this proven text offers an ideal way to prepare you for success as a professional PC repair technician. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.