Mosby s Guide to Nursing Diagnosis

Author: Gail B. Ladwig
Publisher: Elsevier Health Sciences
ISBN: 9780323390279
Release Date: 2016-03-15
Genre: Medical

Updated and easy-to-use, Mosby’s Guide to Nursing Diagnosis, 5th Edition is ideal for use in clinicals, in class, and at the bedside! This pocket-sized reference book is a condensed version Ackley’s Nursing Diagnosis Handbook, 11th Edition that helps you diagnose and formulate care plans with confidence and ease. It includes the 2015-17 NANDA-I approved nursing diagnoses based on more than 1,300 specific symptoms and a step-by-step guide to creating care plans, featuring desired outcomes, interventions, and patient teaching. Plus, alphabetic thumb tabs allow for quick and easy access to specific symptoms and nursing diagnoses. UNIQUE! 2015-2017 NANDA-I approved nursing diagnoses Alphabetical thumb tabs Pediatric, geriatric, multicultural, home care, safety, and client/family teaching and discharge planning interventions Pocketsize portability Nursing Diagnoses Index UNIQUE! Includes the 2015-2017 NANDA-I approved nursing diagnoses UNIQUE! Includes care plans for every NANDA-I approved nursing diagnosis, with pediatric, geriatric, multicultural, home care, safety, and client/family teaching and discharge planning interventions Alphabetical thumb tabs provide quick access to specific symptoms and nursing diagnoses Pocketsize portability makes this book easy to carry and use in clinicals, in class, or at the bedside. Nursing Diagnoses Index on the inside front and back cover

Mosby s Manual of Diagnostic and Laboratory Tests E Book

Author: Kathleen Deska Pagana
Publisher: Elsevier Health Sciences
ISBN: 9780323446648
Release Date: 2017-10-08
Genre: Medical

Writing care plans, understanding and performing tests, and interpreting test results is made easier with Mosby’s Manual of Diagnostic and Laboratory Tests, 6th Edition. This essential resource provides clear, concise overage of over 700 of the most commonly performed diagnostic and laboratory tests. Valuable in academic and clinical settings alike, it is beloved for its full-color design, user-friendly organization, and illustrations that help clarify keep concepts. Updated and streamlined content with new tests ensures you have the most relevant information. A new Diagnostic Testing for the Most Common Diseases section highlights the integration of medical testing as it relates to the top diseases or clinical syndromes. Tests are presented comprehensively and consistently, in a sequence that best simulates priorities in clinical practice. UNIQUE! Clinical Priorities boxes emphasize priorities and procedure considerations specific to understanding and performing tests. UNIQUE! Test Results and Clinical Significance sections describe the significance of the test findings and discuss the pathophysiology of the disease process and how it relates to the test result. UNIQUE! Home Care Responsibilities boxes focus on post-test factors for consideration. UNIQUE! Related Tests sections list additional tests related to the main test — including tests that provide similar information, confirmatory information, and other tests used to evaluate the same organ, disease process, or symptom complex. UNIQUE! Critical Values sections indicate test values of particular significance. UNIQUE! Icons indicate drugs that increase or decrease test values and patient teaching priorities. Age-Related Concerns boxes address pediatric and geriatric priorities. NEW and UPDATED! New tests have been added and outdated tests have been removed to reflect current best practices. NEW! A Diagnostic Testing for the Most Common Diseases section highlights the integration of medical testing as it relates to the top diseases or clinical syndromes.

Nursing Diagnosis Handbook

Author: Betty J. Ackley
Publisher: Elsevier Health Sciences
ISBN: 9780323390323
Release Date: 2016-01-27
Genre: Medical

Ackley’s Nursing Diagnosis Handbook: An Evidence-Based Guide to Planning Care, 11th Edition helps practicing nurses and nursing students select appropriate nursing diagnoses and write care plans with ease and confidence. This convenient handbook shows you how to correlate nursing diagnoses with known information about clients on the basis of assessment findings, established medical or psychiatric diagnoses, and the current treatment plan. Extensively revised and updated with the new 2015-2017 NANDA-I approved nursing diagnoses, it integrates the NIC and NOC taxonomies, evidence-based nursing interventions, and adult, pediatric, geriatric, multicultural, home care, and client/family teaching and discharge planning considerations to guide you in creating unique, individualized care plans. Comprehensive, up-to-date information on all the 2015-2017 NANDA-I nursing diagnoses so you stay in the know. UNIQUE! Provides care plans for every NANDA-I approved nursing diagnosis plus two unique care plans for Hearing Loss and Vision Loss. Includes pediatric, geriatric, multicultural, client/family teaching and discharge planning, home care, and safety interventions as necessary for plans of care. Presents examples of and suggested NIC interventions and NOC outcomes in each care plan. UNIQUE! Care Plan Constructor on the companion Evolve website offers hands-on practice creating customized plans of care. 150 NCLEX exam-style review questions are available on Evolve. Promotes evidence-based interventions and rationales by including recent or classic research that supports the use of each intervention. Classic evidence-based references promote evidence-based interventions and rationales. Clear, concise interventions are usually only a sentence or two long and use no more than two references. Safety content emphasizes what must be considered to provide safe patient care. Step-by-step instructions show you how to use the Guide to Nursing Diagnoses and Guide to Planning Care sections to create a unique, individualized plan of care. List of Nursing Diagnosis Index in back inside cover of book for quick reference. Three-column index is easy to use. Easy-to-follow sections I and II guide you through the nursing process and selecting appropriate nursing diagnoses. Alphabetical thumb tabs allow quick access to specific symptoms and nursing diagnoses. NEW! Includes the new 2015-2017 NANDA-I approved nursing diagnoses, compete with 26 new diagnoses. NEW and UPDATED! Provides the latest NIC/NOC, interventions, and rationales for every care plan. EXPANDED! Additional information on concept based nursing and major nursing theories provides you with the knowledge you need for clinical success. EXPANDED! New content on QSEN, safety, and risk for infection keeps you up to date. NEW! In-depth coverage of wellness and primary prevention stresses the importance of health and wellness. NEW! Appendixes in the text provide you with valuable information in an easy-to-access location. NEW! Revised references in APA style.

Advanced Health Assessment Clinical Diagnosis in Primary Care

Author: Joyce E. Dains
Publisher: Elsevier Health Sciences
ISBN: 9780323277280
Release Date: 2015-04-24
Genre: Medical

Take the ‘next step’ in health assessment! Advanced Health Assessment and Clinical Diagnosis in Primary Care, 5th Edition goes beyond basic history and physical examination to help you master the diagnostic reasoning process. You’ll develop this key skill by following assessment guidelines that focus on a specific complaint rather than beginning with a previously established diagnosis or disease entity. Written by advanced practice nursing experts Joyce Dains, Linda Baumann, and Pamela Scheibel, this edition includes new chapters on evidence-based preventive health screening and on heartburn and indigestion, along with a new full-color design. Master the differential diagnosis process outlined in this book, and you’ll be able to accurately diagnose the majority of patients seen in today’s primary care settings. A clear, consistent diagnostic reasoning process takes you to the next step of health assessment — beyond basic history and physical examination to diagnostic reasoning. Diagnostic Reasoning: Focused History sections use ‘self-questions’ to walk you through the thinking process involved in obtaining a pertinent, relevant, problem-specific history that will assist in differential diagnosis. Diagnostic Reasoning: Focused Physical Examination sections explain how to perform more advanced diagnostic techniques and interpret the findings. Key Questions guide you through assessment and toward an accurate diagnosis by listing questions to ask the patient, followed by explanations of what the patient's responses might signify. Laboratory and Diagnostic Studies sections outline the types of studies that might be appropriate based on the focused history and focused physical examination. Differential Diagnosis sections offer the most common diagnoses for each patient problem and summarize the history and physical examination findings, along with recommended laboratory and diagnostic studies. Differential Diagnosis tables provide a quick-reference summary of possible diagnoses for each patient problem. Evidence-Based Practice boxes — more than 30 are NEW — summarize the scientific evidence related to the diagnosis of patient problems. Alphabetical Table of Contents provides a convenient listing of common health problems. NEW Evidence-Based Preventive Health Screening chapter helps you screen for common asymptomatic conditions and promote wellness. NEW Heartburn and Indigestion chapter addresses this common condition and includes important differential diagnoses such as myocardial infarction and cancer of the esophagus. NEW! Separate chapters on limb pain divide the topic by lower extremities and upper extremities, offering more focused, easy-to-locate coverage. NEW! Information on screening for abuse and sexual assault helps in identifying patients who might need additional support or intervention. NEW! Updated information on psychiatric/mental health problems reflects the latest changes in practice as well as changes to the DSM. NEW! More than 20 NEW illustrations enhance content and a full-color design makes topics easier to find.

Cancer Nursing

Author: Connie Henke Yarbro
Publisher: Jones & Bartlett Learning
ISBN: 9780763763572
Release Date: 2010-11-15
Genre: Medical

Important Notice: The digital edition of this book is missing some of the images or content found in the physical edition. A new and revised version of this best-selling reference! For over eighteen years, best-selling Cancer Nursing: Principles and Practice has provided oncology nurses with the latest information on new trends in the rapidly changing science of oncology. Now, in its Seventh Edition, Cancer Nursing has been completely revised and updated to reflect key new developments. New topics covered include targeted therapy, hypersensitivity reactions, mucositis, and family and caregiver issues. With 27 new chapters featuring insights from key authors, the Seventh Edition is a must-have resource for every oncology nurse.

The Human Body in Health and Illness E Book

Author: Barbara Herlihy
Publisher: Elsevier Health Sciences
ISBN: 9780323498432
Release Date: 2017-10-31
Genre: Medical

Learn the A&P you’ll really use in practice! The Human Body in Health and Illness, 6th Edition uses hundreds of illustrations, colorful cartoons, and an easy-to-read approach to simplify Anatomy & Physiology concepts. Organized by body system, this resource shows how each organ is designed to work by including clear, step-by-step explanations, clinical examples, and online animations. It also demonstrates what happens to the body when a system does not function properly. Written by well-known author and educator Barbara Herlihy, this resource makes it easier and more fun to learn A&P concepts — and gives you the basic background you need to begin a healthcare career. Full-color illustrations simplify difficult concepts and complex processes, accurately depicting anatomy, physiology, and disease. Colorful cartoons use humor to clarify and reinforce the content, making it more memorable, accessible, and easy to understand. Interesting analogies, examples, and anecdotes make learning easier and bring science to life. Key terms and objectives begin every chapter, setting learning expectations and goals, with terms defined in a comprehensive glossary. Useful learning and review features include Re-Think questions, Ramp It Up! and As You Age boxes, plus Did You Know boxes with clinical scenarios and historical vignettes. Focus on medical terminology includes Medical Terminology and Disorders tables with pronunciations, derivations, and word parts, along with references to commonly used medical terminology. Evolve companion website enhances your understanding with animations, learning activities, and review tools. A study guide offers fun and practical exercises to help you review, understand, and remember basic A&P. Sold separately. New animations bring difficult concepts to life. New illustrations show more step-by-step processes, and include new review questions to help you understand the concepts depicted. UPDATED content includes additional chapter review questions. NEW! More pronunciations and new med term activities are included.

Study Guide for the Core Curriculum for Oncology Nursing

Author: ONS
Publisher: Elsevier Health Sciences
ISBN: 9781455776276
Release Date: 2015-01-29
Genre: Medical

Get the most out of your OCN® Exam review with this helpful study tool! Corresponding to the chapters in The Core Curriculum for Oncology Nursing, 5th Edition, this definitive study guide endorsed by the Oncology Nursing Society covers the entire scope of practice for oncology nursing. It is based on the latest test blueprint for the OCN Exam, with more than 1,200 practice questions addressing all oncology topics, including the newest advances in cancer treatment and related nursing care. Prepare to succeed on your OCN Exam with this ONS-endorsed study resource! The definitive study guide for the OCN® Examination is developed in collaboration with, and endorsed by, the Oncology Nursing Society, the parent organization of the Oncology Nursing Certification Corporation (ONCC), which administers the OCN Examination. Coverage of the entire scope of oncology nursing care includes quality of life, protective mechanisms, gastrointestinal and urinary function, cardiopulmonary function, oncologic emergencies, the scientific basis for practice, health promotion, and professional performance. An answer key includes rationales for correct and incorrect responses. NEW! Revised and updated content reflects the latest OCN® Examination test blueprint and The Core Curriculum for Oncology Nursing, 5th Edition. NEW emphasis on application-level questions helps you apply your knowledge more effectively. NEW! Updates on cancer treatment and related nursing care include the most current and accurate information, preparing you for the OCN Exam and for expert clinical practice. NEW! Emphasis on QSEN competencies is designed to reduce errors in oncology nursing practice with a focus on safety and evidence-based practice, including a Safety Alert icon and a High-Alert Medication icon for cancer chemotherapy drugs.

Community Public Health Nursing Practice

Author: Frances A. Maurer
Publisher: Elsevier Health Sciences
ISBN: 9781455707621
Release Date: 2013
Genre: Medical

A practical approach helps you learn and apply core concepts of community and public health nursing. This text emphasizes both community and family as client, so you'll gain a solid understanding of these important specialties. Numerous real-life examples demonstrate your roles and responsibilities as a community health nurse.

Core Curriculum for Oncology Nursing

Author: Joanne Itano
Publisher: Elsevier Health Sciences
ISBN: 0721603572
Release Date: 2005
Genre: Medical

Published in collaboration with the ONS, this text is the definitive source for concepts and practices in oncology nursing and can be used for orientation of nurses to oncology, inservice and continuing education programs for practicing nurses, a basis for curriculum development in graduate programs, and as a review tool for certification. Based on the blueprint of the certification examination by the ONCC (Oncology Nursing Certification Corporation), the book is in outline format to help readers focus on the most important information. Instructor resources available; contact your sales representative for details. Covers the entire scope of the specialty ensuring comprehensive coverage Outline format helps the reader focus on the most important information Effective guide for teaching and learning for in-service, continuing education, and academic programs Powerful study tool for the ONCC certification exam Tables and figures illustrate complex concepts * Entirely revised, updated, and expanded to reflect the current state of oncology nursing practice. * Expanded pain management content. * New content on nonpharmacologic interventions (e.g. heat massage, imagery). * New content on alternative therapies.

Epidemiology E Book

Author: Leon Gordis
Publisher: Elsevier Health Sciences
ISBN: 9781455742516
Release Date: 2013-11-14
Genre: Medical

Epidemiology, by award-winning educator and epidemiologist Leon Gordis, is a best-selling introduction to this complex science. Dr. Gordis leverages his vast experience teaching this subject in the classroom to introduce the basic principles and concepts of epidemiology in a clear, uniquely memorable way. He guides you from an explanation of the epidemiologic approach to disease and intervention, through the use of epidemiologic principles to identify the causes of disease, to a discussion of how epidemiology should be used to improve evaluation and public policy. It’s your best choice for an accessible yet rich understanding of epidemiology! Gain a solid foundation of basic epidemiologic principles as well as practical applications in public health and clinical practice. Visualize concepts vividly through abundant full-color figures, graphs, and charts. Check your understanding of essential information with 120 multiple-choice epidemiology self-assessment questions. Master the latest nuances in epidemiology thanks to a wealth of new and updated illustrations, examples, and epidemiologic data.

Potter Perry s Fundamentals of Nursing Australian Version

Author: Jackie Crisp
Publisher: Elsevier Health Sciences
ISBN: 9780729578622
Release Date: 2012-02-01
Genre: Medical

Please note that this eBook does not include the DVD accompaniment. If you would like to have access to the DVD content, please purchase the print copy of this title. Now in its 3rd edition, Potter & Perry's Fundamentals of Nursing continues to be the definitive text for nursing students in our region. The new edition builds on the strengths of the highly successful previous editions with greater authorship, increased local research, evidence and concepts particular to the health care systems of Australia and New Zealand. Fully revised and updated by leading Australian and New Zealand nurse educators. It presents essential nursing skills in a clear format consistent with Australian and New Zealand practice, placing greater emphasis on critical thinking skill explanations, revised procedural recommendations, infection control considerations and updated medications information. Health Care Delivery System (Chapter 2) – now includes New Zealand content and walks the student through the evolution of health care delivery systems in our region. Engaging in Clinical Inquiry and Practice Development (Chapter 5) written by Jackie Crisp and Professor Brendan McCormack provides a contemporary perspective on the processes underpinning nursing knowledge development, utilisation and their role in the ongoing advancement of nursing practice. Managing Client Care (Chapter 20) is an exciting newly revised chapter that engages the student in exploring nursing issues in managing client care within the context of contemporary health care systems. New Chapter on Caring for the Cancer Survivor New Zealand Supplement Legal Implications of Nursing Practice Now includes evolve e-books Now students can search across Potter & Perry’s Fundamentals of Nursing 3E electronically via a fully searchable online version. Students can take notes, highlight material and more. The e-book is included with this edition at no extra cost. New Resources for Students and Instructors on Evolve: Nursing Skills Online for Fundamentals of Nursing provides students with 17 interactive modules which expand on textbook concepts, through the use of media rich animations. It encourages decision-making and critical-thinking skills through case-based and problem-oriented lessons. Nursing Skills Online for Fundamentals of Nursing may be purchased separately as a User guide & Access code (ISBN: 9780729539388) Online Study guide for students is an ideal supplement with Skills Performance Check lists designed to challenge students’ abilities. Clinical knowledge can be further tested through additional short answer and review questions.

Wong s Essentials of Pediatric Nursing

Author: Marilyn J. Hockenberry
Publisher: Elsevier Health Sciences
ISBN: 9780323429900
Release Date: 2016-09-01
Genre: Medical

Known for its accuracy, evidence-based focus, and engaging writing style, Wong’s Essentials of Pediatric Nursing, 10th Edition has been the #1 title in the pediatric nursing market since it first published in 1980! Thoroughly revised to equip you with the latest research and guidelines for treating children today, it encourages a whole-body approach by beginning with child development and health promotion to better understand the later chapters on specific health problems. A new chapter featuring all systems cancers provides comprehensive information in one place. Nursing Care Plans now incorporate additional case studies to personalize interventions and promote critical thinking. A developmental approach clearly identifies key tasks, influences, and differences at each stage of a child’s growth to help students provide appropriate, individualized care for each child. UNIQUE! Critical thinking case studies allow you to test and develop your analytical skills in a variety of clinical situations. UNIQUE! Quality Patient Outcomes content in Nursing Care Management discussions for major diseases and disorders helps you understand how the care you provide directly impacts patient safety and promotes positive outcomes. Updated genetic content in the Developmental and Genetic Influences on Children chapter addresses rapidly changing and important information as it relates to children in health and illness. UNIQUE! Family focus includes a separate chapter on the role of the family in child health, family content throughout the text, and Family-Centered Care boxes that highlight information on patient teaching, home care, and incorporating the family in the child's care. UNIQUE! Translating Evidence into Practice boxes focus your attention on the application of research and critical thought processes to support and guide the outcomes of nursing care. UNIQUE! Atraumatic Care boxes guide you through performing procedures in a caring manner, promoting more positive experiences for children, families, and nurses. Drug Alerts throughout the text emphasize important drug information and point out potential safety issues. An emphasis on wellness offers health promotion and injury prevention strategies for each age group. Community Focus boxes provide resources and guidance on caring for children outside the clinical setting. Nursing Care Plans, including Nursing Diagnoses, Patient/Family Goals, Nursing Interventions/Rationales, and Expec1ted Outcomes, provide you with a model for planning patient care. Research Focus boxes help you remain abreast of current studies that impact pediatric nursing today. Cultural content, integrated throughout the text and highlighted in Cultural Considerations boxes, exposes you to customs and beliefs of different cultures that influence child care, enhancing your ability to provide quality nursing care to ALL children and their families. Nursing Tips throughout the text offer helpful hints and practical, clinical information of a non-emergency nature. Nursing Alerts throughout the text provide you with critical information that must be considered in providing care. UNIQUE! Emergency Treatment boxes serve as a quick reference in critical situations. Nursing Care Guidelines boxes provide you with clear, step-by-step, detailed instructions for performing specific skills or procedures.

Physical Examination and Health Assessment

Author: Carolyn Jarvis
Publisher: Saunders
ISBN: 1455728101
Release Date: 2015-02-04
Genre: Medical

With an easy-to-read approach and unmatched learning resources, Physical Examination & Health Assessment, 7th Edition offers a clear, logical, and holistic approach to physical exams across the lifespan. A total of 1,200 illustrations, checklists of key exam steps, and practical insights ensure that you learn all the physical exam skills you need to know. Written by Carolyn Jarvis, an experienced educator and clinician, this gold standard in physical examination reflects what is going on in nursing today with coverage of emerging trends and the latest on evidence-based practice. It's easy to see why this text is, far and away, #1 in this field! A clear, logical, and streamlined approach simplifies content and helps you learn to perform the complete health assessment: The conversational, easy-to-understand writing style makes learning easier. A two-column format distinguishes normal findings from abnormal findings, and uses step-by-step photos to clarify examination techniques and expected findings. 1,200 full-color illustrations present anatomy and physiology, examination techniques, and abnormal findings. Abnormal findings tables include more than 300 pathophysiology photos to help in recognizing, sorting, and describing abnormalities. Comprehensive coverage reflects the realities of today's nursing practice: NEW content on the Electronic Health Record, charting, and narrative recording provides examples of how to document assessment findings. 150 NEW normal and abnormal examination photos for the nose, mouth, throat, thorax, and pediatric assessment show findings that are unexpected or that require referral for follow-up care, with cultural diversity and developmental variations. UPDATED evidence-based practice content is highlighted and reflects a focus on conducting the most effective, accurate examinations. UPDATED case studies provide opportunities to apply your knowledge and develop your analytical skills. Checklists for use in RN-to-BSN completion programs provide a refresher for seasoned nurses returning to the classroom. A holistic approach to assessment accommodates the diverse types of patients that you will encounter in the real world: Documentation and Critical Thinking sections provide real-world clinical examples of specific patients and how to record assessment findings in the patient's chart, using the SOAP format. Promoting a Healthy Lifestyle boxes enable patient teaching and health promotion while performing the health assessment, and now address the key concept of prevention. Developmental Competence sections provide age-specific assessment techniques for infants, children, adolescents, pregnant women, and older adults. Culture and Genetics sections include biocultural and transcultural information on an increasingly diverse patient population. Spanish-language translations highlight important phrases for improved data gathering and communication during the physical examination with Spanish-speaking patients. NEW evidence-based guidelines reflect a focus on conducting the most effective, qualitative exams. NEW Substance Use Assessment chapter addresses this increasingly critical aspect of holistic patient assessments. 100 new photos of step-by-step examination techniques include all-new exam panoramas for key systems. 100 new abnormal findings photos provide instant visual cues for findings that are unexpected or that require referral for follow-up care. Expanded chapter on assessment of the hospitalized adult provides a focused assessment of the patient in the hospital setting. New content on obesity provides current information on this growing health problem.

Fundamentals of Nursing

Author: Patricia A. Potter
Publisher: Elsevier Health Sciences
ISBN: 9780323399913
Release Date: 2016-02-02
Genre: Medical

It’s your complete guide to nursing — from basic concepts to essential skills! Fundamentals of Nursing, 9th Edition prepares you to succeed as a nurse by providing a solid foundation in critical thinking, evidence-based practice, nursing theory, and safe clinical care in all settings. With illustrated, step-by-step guidelines, this book makes it easy to learn important skills and procedures. Care plans are presented within a nursing process framework, and case studies show how to apply concepts to nursing practice. From an expert author team led by Patricia Potter and Anne Griffin Perry, this bestselling nursing textbook helps you develop the understanding and clinical reasoning you need to provide excellent patient care. 51 skills demonstrations provide illustrated, step-by-step instructions for safe nursing care — and include rationales for each step. 29 procedural guidelines provide streamlined, step-by-step instructions for performing basic skills. UNIQUE! Critical Thinking Models in each clinical chapter show how to apply the nursing process and critical thinking to achieve successful clinical outcomes. Evidence-Based Practice chapter shows how nursing research helps in determining best practices. UNIQUE! Caring for the Cancer Survivor chapter prepares nurses to care for cancer patients who may still face physical and emotional issues. Case studies include unique clinical application questions and exercises, allowing you to practice using care plans and concept maps. The 5-step nursing process provides a consistent framework for care, and is demonstrated in more than 20 care plans. 15 review questions in every chapter test your retention of key concepts, with answers available in the book and on the Evolve companion website. Practical study tools on Evolve include video clips of skills, skills checklists, printable key points, a fluid & electrolytes tutorial, a concept map creator, an audio glossary, and more. UNIQUE! Clear, streamlined writing style makes complex material more approachable. More than 20 concept maps show care planning for clients with multiple nursing diagnoses. Key points and key terms in each chapter summarize important content for more efficient review and study. Unexpected Outcomes and Related Interventions for each skill alert you to potential problems and appropriate nursing actions. Delegation coverage clarifies which tasks can and cannot be delegated. A glossary provides quick access to definitions for all key terms.