Author: Min Liu
Publisher: Jones & Bartlett Publishers
Release Date: 2015-03-15
Patient Communication for Pharmacy: A Case-Study Approach on Theory and Practice offers communication strategies to promote patient-centered care. Utilizing a case study approach, this practical guide develops readers’ understanding of the unique communication dynamics between pharmacists and patients and assists them in strengthening the communication skills necessary for providing optimal patient outcomes. Focusing on skills acquisition and an integration of communication and behavioral change theories, this valuable resource also addresses issues relevant to pharmacist-patient communication and relationship building including: health literacy, culturally competent care, patient compliance, conflict/emotionally charged conversations, and more. The “Learn, Practice, Assess” Case Approach offers patient case activities at the end of each chapter designed to help readers strengthen communication skills through repetition and application of the material presented. Instructor Resources include a Test Bank, Slides in PowerPoint format, a Sample Syllabus, and Web Links to helpful communication video examples.
Author: Robert S. Beardsley
Publisher: Lippincott Williams & Wilkins
Release Date: 2012-03-06
Communication Skills in Pharmacy Practice helps pharmacy and pharmacy technician students learn the principles, skills, and practices that are the foundation for clear communication and the essential development of trust with future patients. This text's logical organization guides students from theory and basic principles to practical skills development to the application of those skills in everyday encounters. Sample dialogues show students how to effectively communicate, and practical exercises fine tune their communication skills in dealing with a variety of sensitive situations that arise in pharmacy practice.
Author: Bruce A. Berger
Publisher: Amer Pharmacists Assn
Release Date: 2009-01-01
Communication Skills for Pharmacists: Building Relationships, Improving Patient Care, 3rd edition, includes new material that will help student pharmacists and practicing pharmacists develop the communication skills they need for providing high-quality care. Key Features: * 15 chapters from the 2nd edition covering key communication skills for pharmacists: listening and empathic responding, supportive communication, persuasive communication, assertiveness, managing conflict, helping patients accept the behavior changes needed to manage their illness, and becoming culturally competent to provide quality care for all patients. * A new chapter on how to communicate about sensitive topics that patients may find difficult to discuss because of embarrassment, cultural beliefs, or fear of social stigma. * Another new chapter on how limited literacy or limited health literacy can affect patient outcomes, and how pharmacists can identify and help overcome such limitations in their patients. * Expansion of the chapter on managing change, emphasizing the use of motivational interviewing. * Dozens of examples of good and bad pharmacist-patient and pharmacist-physician dialogues.* Guidelines on how to contact, build rapport with, and discuss drug-related problems with a physician. * Questions for reflection at the end of each chapter.
Author: Karen J. Tietze
Publisher: Elsevier Health Sciences
Release Date: 2011-05-09
Covering the skills needed for pharmaceutical care in a patient-centered pharmacy setting, Clinical Skills for Pharmacists: A Patient-Focused Approach, 3rd Edition describes fundamental skills such as communication, physical assessment, and laboratory and diagnostic information, as well as patient case presentation, therapeutic planning, and monitoring of drug intake. Numerous case examples show how skills are applied in clinical situations. Now in full color, this edition adds more illustrations and new coverage on taking a medication history, physical assessment, biomarkers, and drug information. Expert author Karen J. Tietze provides unique, pharmacy-specific coverage that helps you prepare for the NAPLEX and feel confident during patient encounters. Coverage of clinical skills prepares you to be more involved with patients and for greater physical assessment and counselling responsibilities, with discussions of communication, taking a medical history, physical assessment, reviewing lab and diagnostic tests, and monitoring drug therapies. A logical organization promotes skill building, with the development of each new skill building upon prior skills. Learning objectives at the beginning of each chapter highlight important topics. Self-assessment questions at the end of each chapter help in measuring your comprehension of learning objectives. Professional codes of ethics are described in the Ethics in Pharmacy and Health Care chapter, including confidentiality, HIPAA, research ethics, ethics and the promotion of drugs, and the use of advance directives in end-of-life decisions. Numerous tables summarize key and routinely needed information. Downloadable, customizable forms on the companion Evolve website make it easier to perform tasks such as monitoring drug intake and for power of attorney.
Author: Clinical Pharmacy Specialist Ambulatory Care Beaumont Hospital Colleen Doherty Lauster
Publisher: Jones & Bartlett Publishers
Release Date: 2013-03-27
Fundamental Skills for Patient Care in Pharmacy Practice enables students and new pharmacists to master the skills associated with clinical care in either the inpatient or outpatient setting. In accessible steps, this valuable resource provides the tools for gaining medication histories from patients and counseling them on the most effective and safe manner to take medications. Each chapter explores the background and practice of a critical skill, tools that aid in its development and mastery, and tips for success. Students and pharmacists will come away with the knowledge to identify drug-related problems and formulate plans for solutions to these problems. Fundamental Skills for Patient Care in Pharmacy Practice prepares future pharmacists to communicate effectively in verbal and written formats with health professionals and special patient populations as they prepare and present SOAP notes, patient cases, and discharge counseling.
Author: Rhonda M. Jones
Release Date: 2015-06-20
The only patient assessment text written specifically for pharmacy students, this practical book relates patient assessment and clinical skills to pharmacy practice. To help readers correlate signs and symptoms of possible diseases, the book includes vital information on basic anatomy and physiology, pathology, and system assessment through interview, communication, and physical exams. This updated and expanded Third Edition is now a one-stop shop for assessment and clinical skills development. In addition, Patient Assessment in Pharmacy Practice, 3e features 23 patient assessment video clips posted online at thePoint. Unlike other videos that depict assessments in a doctor,,s office, these videos depict assessments in real world pharmacist practice settings. Features: New coverage of clinical skills makes the text a one-stop shop for assessment and clinical skill development. Updated content reflects current clinical practice guidelines, clinical skills, treatment recommendations, drug-induced symptoms, etc. Revised patient cases in each chapter illustrate the latest best practices in patient assessment. New application activities, laboratory activities, and/or active learning suggestions are now included in each chapter. Case studies in each chapter include interview questions, patient assessment algorithms, sample pharmaceutical care plans, and critical thinking and self-assessment questions. Coverage of global issues related to assessment and health-related problems that span many body systems (for example, pain and nutrition) help readers broaden their understanding. Detailed information is provided on assessment of body systems/regions (head to toe), assessment of special populations, and assessment in community and ambulatory care settings. Body system chapters follow a consistent organization to facilitate understanding: key terms, A&P overview, pathology overview, system assessment, applications to patient systems, one or more case studies with sample pharmaceutical care plans, patient decision trees (algorithms), and self-assessment questions. Full-color photographs and illustrations enhance understanding of different assessment techniques. Special boxes highlight signs and symptoms of diseases, causes of diseases, and drug-induced symptoms of diseases. Application activities, laboratory activities, and/or active learning suggestions in every chapter give readers hands-on practice. Tables summarize important information. Online patient assessment video clips use a "head to toe" approach and demonstrate a range of pharmacist-patient encounters.
Author: Jonathan Silverman
Publisher: CRC Press
Release Date: 2016-03-09
Skills for Communicating with Patients, Third Edition is one of two companion books on improving communication in medicine, which together provide a comprehensive approach to teaching and learning communication skills throughout all levels of medical education in both specialist and family medicine. Since their publication, the first edition of this book and its companion, Teaching and Learning Communication Skills in Medicine, have become established standard texts in communication skills teaching throughout the world. This substantially expanded third edition has been fully updated in relation to the current literature and revised to reflect the explosion of research on healthcare communication. It incorporates considerable evidence in support of the skills of the Calgary-Cambridge Guides, offering a comprehensive and now even more evidence-based delineation of the skills that make a difference when communicating with patients. The book explores the specific skills of doctor-patient communication and provides wide-ranging evidence of the improvement that those skills can make to health outcomes and everyday clinical practice. It is unique in providing a secure platform of core skills which represent the foundations of doctor-patient communication.
Author: Miriam Díaz-Gilbert
Release Date: 2008
Genre: Foreign Language Study
This text focuses on developing, improving, enhancing, and mastering the skills needed to communicate clearly and effectively in any pharmacy practice setting, including authentic medical and pharmacy vocabulary, pronunciation, listening comprehension, authentic pharmacist-patient dialogues, idiomatic language, and pharmacy writing. Chapters cover all the major body systems and offer a variety of interactive exercises and instruction to help readers master essential communication skills. Each chapter begins with a quick pre-assessment quiz and ends with a post-asssessment quiz. A companion Website will include the fully searchable text, electronic flash cards, and audio exercises such as pronunciation, dictation, and pharmacist-patient dialogues.
Author: Bruce Hugman
Release Date: 2009
Genre: Health & Fitness
This is a training manual on communication for healthcare professionals. This text is a practical training manual on communication and how to establish sound, professional, practical, rewarding relationships which will support effective therapy and enhance patient health and morale. General chapters are included on effective communication and developing communication skills and then more focused chapters contain the specifics of dealing with, for example, complaints, critical care, death and dying, grieving relatives and then also written communication, personal communication such as presentat
Author: Kimberly A. Galt
Publisher: Amer Soc of Health System
Release Date: 2012
Patient-centered care is at the heart of today's pharmacy practice, ... and this revised resource has been redeveloped to compliment the changing emphasis in pharmacy practice to patient-centered care and the contemporary context of healthcare delivery. To understand and treat the whole person and learn to use a realistic approach to time and resources, students must connect their drug science knowledge to actual practice. ... Strong, well-developed case studies provide insight into today's vital topics: cultural differences among patients; documentation and health records; patient care plan development, and effective patient communication.--Publisher.
Social and Cognitive Pharmacy is a practical handbook for learning and teaching sociology and psychology, and applying this to pharmacy practice. It will be of great benefit to students of pharmacy, postgraduate pharmacists and academics.
Author: Helen Meldrum
Publisher: CRC Press
Release Date: 1994-09-08
Interpersonal Communication in Pharmaceutical Care shows readers how to communicate better with patrons and patients in hospital and retail pharmacy locations. Author Helen Meldrum, who has been teaching interpersonal skills to pharmacy students and practitioners since the early 1980s, uses actual scenarios to demonstrate basic communication skills. These “real life” examples illustrate communication problems from the perspectives of pharmacy workers and their subsequent efforts to improve the lines of communication with patrons. Yet the case studies do more than depict actual dialogue between pharmacists and their customers and patients; they address improved communication between co-workers, a vital aspect of providing excellent pharmacy practice. Throughout Interpersonal Communication in Pharmaceutical Care, the reader finds how important it is to replace negative communication with more effective choices. These conversations prepare readers to act--not react--when faced with difficult persons or situations in pharmacy settings. Interpersonal Communication in Pharmaceutical Care is a resource of how to improve communication in pharmacy practice. Pharmacists who analyze the scenarios in this book can more readily identify effective responses to challenging situations in hospital and retail practice. The interpersonal skills section covers such fundamentals as: Basic speaking and listening skills Responsible assertive communication skills Counseling skills Interprofessional problem-solving skills Conflict management skills Collaborative communication skills Truly a unique book due to its practical nature, Interpersonal Communication in Pharmaceutical Care is appropriate for all pharmacy practitioners from the level of technician through supervisor. Because the cases featured are transcripts of actual interactions between pharmacists, customers, and co-workers, readers can identify with the situations and begin to effectively change their communication methods with satisfactory results--for the patron or patient and the pharmacist.
Author: Mansoor A. Kahn
Publisher: CRC Press
Release Date: 2000-04-06
Pharmaceutical and clinical calculations are critical to the delivery of safe, effective, and competent patient care and professional practice. Pharmaceutical and Clinical Calculations, Second Edition addresses this crucial component, while emphasizing contemporary pharmacy practices. Presenting the information in a well-organized and easy-to-understand manner, the authors explain the principles of clinical calculations involving dose and dosing regimens in patients with impaired organ functions, aminoglycoside therapy, pediatric and geriatric dosing, and radiopharmaceuticals with appropriate examples. Each chapter begins with an introduction to the topic, followed by a comprehensive discussion. Key concepts are highlighted throughout the book for easy retrieval. The examples presented in the text reflect the practice environment in community, hospital, and nuclear pharmacy settings, and the clinical problems presented reflect a direct application of underlying theoretical principles and discussions. Pharmaceutical and Clinical Calculations, Second Edition is an essential tool for any practitioner who needs to reinforce their knowledge of the subject and is a valuable study guide for the Pharmacy Board examination.