Professional Front Office Management Pearson New International Edition

Author: Robert Woods
Publisher: Pearson Higher Ed
ISBN: 9781292056050
Release Date: 2013-10-03
Genre: Business & Economics

Appropriate for the Front Office Operations or Front Desk Operations course in Hospitality Management departments. The text details policies and procedures that address the department's critical role of serving guests, coordinating employee communication and utilizing technology to benefit guests, staff and owners. The front office is the "hub" of the property's communications and operations systems and usually the first point of contact for a hotel guest.

Mastering Treasury Office Operations

Author: Denis Nolan
Publisher: Pearson Education
ISBN: 0273635794
Release Date: 2001
Genre: Business & Economics

Covers the foundations of back-office administrations and introduces major future developments and innovations. Provides the regulatory issues, procedures and protocols, and overview of the money markets. Guides through the various aspects of treasury operations, including the life of a deal, payments systems, the settlement of financial instruments, treasury risk and compliance and control.

Managing Front Office Operations with Answer Sheet Ahlei

Author: Michael L. Kasavana, Ph.D.
Publisher: Educational Institute
ISBN: 0133430782
Release Date: 2013-04-26
Genre: Business & Economics

Managing Front Office Operations provides an in-depth look at management of the front office and how this department interacts with other hotel departments to create a memorable guest experience. This 14-chapter book presents a systematic approach to front office procedures by detailing the flow of business through a hotel, from the reservations process to check-out and account settlement. It also examines the various elements of effective front office management, paying particular attention to the planning and evaluation of front office operations and to human resources management. Hospitality management students and new front office employees who aspire to a management position will benefit from this practical textbook that explores every facet of hotel front office operations.

Psychology and Work Today 10E

Author: Duane Schultz
Publisher: Routledge
ISBN: 9781317350804
Release Date: 2015-09-04
Genre: Psychology

For undergraduate-level courses in Industrial and Organizational Psychology, Business Psychology, Personnel Psychology and Applied Psychology. Psychology and Work Today provides an invaluable foundation for anyone entering today's global business and industrial world. This informative, sophisticated, and entertaining text teaches students about the nature of work in modern society. By focusing on the practical and applied rather than the scientific ideal, the authors demonstrate how industrial-organizational psychology directly impacts our lives as job applicants, trainees, employees, managers, and consumers.

Career Opportunities in Casinos and Casino Hotels

Author: Facts On File, Incorporated
Publisher: Infobase Publishing
ISBN: 9781438120652
Release Date: 2009
Genre: Casinos

Features numerous job profiles in the casino and gaming industry and includes appendixes covering professional organizations, schools, associations, unions, and casinos. Career profiles include blackjack dealer, casino host, concierge, and hotel publicist.

Algebra

Author: Michael Artin
Publisher: Birkhäuser
ISBN: 3764359382
Release Date: 1998-05-19
Genre: Mathematics


Managing Front Office Operations Access Card

Author: Michael L. Kasavana
Publisher:
ISBN: 0133457702
Release Date: 2013-06-27
Genre:

Managing Front Office Operations provides an in-depth look at management of the front office and how this department interacts with other hotel departments to create a memorable guest experience. This 14-chapter book presents a systematic approach to front office procedures by detailing the flow of business through a hotel, from the reservations process to check-out and account settlement. It also examines the various elements of effective front office management, paying particular attention to the planning and evaluation of front office operations and to human resources management. Hospitality management students and new front office employees who aspire to a management position will benefit from this practical textbook that explores every facet of hotel front office operations.

Optik

Author: Eugene Hecht
Publisher: Walter de Gruyter GmbH & Co KG
ISBN: 9783110526653
Release Date: 2018-03-19
Genre: Science

Leser schätzen dieses Lehrbuch vor allem wegen seines ausgewogenen didaktischen Konzepts. Leicht verständlich erklärt es die Mathematik der Wellenbewegung, behandelt ausführlich die klassischen und modernen Methoden der Optik und erkundet die Neuerungen und großen Entwicklungen bei z.B. Laser, Faseroptik, Holographie, Fourier-Optik und nichtlineare Optik. Ziel des Autors ist dabei, die Optik im Rahmen einiger weniger, übergreifender Konzepte zu vereinheitlichen, so dass Studierende ein in sich geschlossenes, zusammenhängendes Bild erhalten. Abgerundet wird das Buch durch zahlreiche, didaktisch hervorragend aufbereitete Abbildungen und viele aktuelle Fotos. Über 800 Übungsaufgaben verschiedener Schwierigkeitsgrade, die zu einem großen Teil mit vollständigen Lösungen vorliegen, ermöglichen dem Studierenden, sein Wissen selbständig zu überprüfen. Über 750 Abbildungen und über 800 Übungsaufgaben verschiedener Schwierigkeitsgrade, meist mit ausführlichen Lösungen. Das Standardwerk der Optik seit über 25 Jahren. Umfangreich wie kein zweites Buch, von der Ausbreitung des Lichts bis zur Überlagerung von Wellen.

IPSec

Author: Naganand Doraswamy
Publisher: Prentice Hall Professional
ISBN: 013046189X
Release Date: 2003
Genre: Computers

IPSec, Second Edition is the most authoritative, comprehensive, accessible, and up-to-date guide to IPSec technology. Two leading authorities cover all facets of IPSec architecture, implementation, and deployment; review important technical advances since IPSec was first standardized; and present new case studies demonstrating end-to-end IPSec security. New coverage also includes in-depth guidance on policies, updates on IPSec enhancements for large-scale enterprise environments, and much more.

Hotel Operations Management

Author: David K. Hayes
Publisher: Prentice Hall
ISBN: 013433762X
Release Date: 2016
Genre: Hotel management

Prepare future hotel general managers to efficiently supervise and run a midsize full-service hotel. Hotel Operations Management provides an up-to-date and comprehensive examination of all aspects of hotel administration from the viewpoint of the hotel general manager. Detailed information addresses the operating departments of a full-service hotel: Human Resources; Controller; The Front Office; Housekeeping; Food and Beverage; Safety and Property Security; Sales and Marketing; Accounting; and Facility Engineering and Maintenance. In-depth discussions highlight the importance of human resources in the labor-intensive hotel industry, franchising and contract management of properties in an ever-decreasing "Mom and Pop" segment, and hotel management in a global environment. Updated throughout to ensure that readers have the latest information, the Third Edition also includes new case studies, an entirely new chapter on guest services, and new end-of-chapter questions. This accurate book will give prospective hotel managers insight into all of the procedures effective managers use to ensure their hotel¿'s--and their own--success.