Author: Bill Hybels
Publisher: Tyndale House
Release Date: 2014-08-19
Exhausted. Overwhelmed. Overscheduled. Sound familiar? Today’s velocity of life can consume and control us . . . until our breakneck pace begins to feel normal and expected. That’s where the danger lies: When we spend our lives doing things that keep us busy but don’t really matter, we sacrifice the things that do. What if your life could be different? What if you could be certain you were living the life God called you to live—and building a legacy for those you love? If you crave a simpler life anchored by the priorities that matter most, roll up your sleeves: Simplified living requires more than just cleaning out your closets or reorganizing your desk drawer. It requires uncluttering your soul. By eradicating the stuff that leaves your spirit drained, you can stop doing what doesn’t matter—and start doing what does. In Simplify, bestselling author Bill Hybels identifies the core issues that lure us into frenetic living—and offers practical steps for sweeping the clutter from our souls.
Experience the Peace and Freedom of knowing that God is in Control...and you don’t always have to be! Are you wearing a unior God Badge? Before responding, “Absolutely not!” ask yourself the following question: “Am I T.I.R.E.D.?” Tired of needing to control the lives of those you live.Irritated by the neverending list of things you feel responsible for.Resentful for being labeled a “nag” or control freak.Exhausted by the stress of an out-of-control world.Drained from trying to do everything yourself. Bestselling author Jackie Kendall shows women of all ages how to rest and start enjoying their lives, trusting that God is managing the world just fine without their “post-it note” reminders. You’ll learn that hte need for control is often rooted in fear, insecurity, and lack of self-esteem—which you can overcome! God doesn’t need your help to run the universe...or to control your world and the people in it. If you want to exchange a life of frustration and exhaustion for peace, joy, and freedom...Surrender Your Junior God Badge today!
Great companies distinguish themselves from the competition by providing their customers with something truly special, something beyond price point that can't be duplicated: unique, outstanding customer service experiences. Win the Customer cuts right to the chase, giving readers practical, powerful techniques for energizing the way they interact with the people who drive their business. Filled with examples and inspiration, the book shows readers how to: Align the business around a customer service mission * Make every employee a customer service agent * Create an environment in which exceptional service experiences can happen * Humanize customer service, virtually and in person * Find a way to say "yes" even when the answer is "no" * Ask fewer questions-and provide more answers * Use words that win customers * Empower employees to find innovative solutions * Learn from your critics * Exploit your customer's pain points, but never the customer * Allow for random acts of WOW-they're often the most memorable * And much more When it comes to service, satisfaction is a short-sighted goal. Follow the simple rules in this book and transform ordinary customers into lifelong fans.