Telecom For Dummies

Author: Stephen P. Olejniczak
Publisher: John Wiley & Sons
ISBN: 1118052773
Release Date: 2011-02-17
Genre: Technology & Engineering

Worldwide telecom spending was over $4 trillion in 2004, and virtually all 12 million businesses in the U.S. buy phone and other telecom services Our book shows people at small and medium-sized businesses how to make sense of telecom lingo and get the best deals Includes an overview of the major players in the telecom industry and an easy-to-understand explanation of the existing telecom infrastructure Helps people pinpoint the telecom services best suited to their business needs, understand billing, and troubleshoot problems Covers emerging industry trends, such as Voice over Internet Protocol (VoIP), and how they can help businesses cut costs


Author: Stephen P Olejiniczak
Publisher: John Wiley & Sons
ISBN: 8126500689
Release Date: 2006-05-01

Market_Desc: · Telecommunications personnel in companies in the US, Canada, and the Caribbean· Employees of long-distance carriers who are responsible for support· Also salespeople who sell telecom services to those in the primary audience About The Book: This book provides an overview of the major players of the industry, an explanation of the existing telecom infrastructure, and the structure and tools available to most small to medium-sized businesses. It helps readers identify the telecom services that are best suited to their needs, understand billing, and troubleshoot problems. It also delves into important industry trends, such as VoIP, and how they affect and/or can be applied to your business to help you save money and resources.

Telecom For Dummies

Author: Stephen P. Olejniczak
Publisher: John Wiley & Sons
ISBN: 9780470040294
Release Date: 2006-06-26
Genre: Technology & Engineering

The Essential Guide to Telecommunications

Author: Annabel Z. Dodd
Publisher: Prentice Hall Professional
ISBN: 0130649074
Release Date: 2002
Genre: Technology & Engineering

Covering the latest trends and technology changes, this is the fully updated and revised bestselling guide to telecommunications for the nontechnical professional. Includes sections on convergence, globalization, speech recognition, and 3G cellular networks.

Unified Communications For Dummies

Author: Tony Bradley
Publisher: John Wiley & Sons
ISBN: 0470401443
Release Date: 2010-01-12
Genre: Computers

Provides information on unifiying company communications devices and services to all employees, clients, and suppliers.

Google Earth For Dummies

Author: David A. Crowder
Publisher: John Wiley & Sons
ISBN: 9781118051115
Release Date: 2011-02-09
Genre: Computers

This interesting guide covers all aspects of Google Earth, the freely downloadable application from Google that allows users to view satellite images from all points of the globe Aimed at a diverse audience, including casual users who enjoy air shots of locales as well as geographers, real estate professionals, and GPS developers Includes valuable tips on various customizations that users can add, advice on setting up scavenger hunts, and guidance on using Google Earth to benefit a business Explains modifying general options, managing the layer and placemark systems, and tackling some of the more technical aspects, such as interfacing with GPS There are more than 400,000 registered users of Google Earth and the number is still growing

Asterisk For Dummies

Author: Stephen P. Olejniczak
Publisher: John Wiley & Sons
ISBN: 9780470098547
Release Date: 2007-02-12
Genre: Computers

Provides information on Asterisk, an open source telephony application.

Telecommunications A Beginner s Guide

Author: Hill Associates, Inc.
Publisher: McGraw Hill Professional
ISBN: 0072225491
Release Date: 2002-01-01
Genre: Computers

Written by the seasoned telecommunications training experts at Hill Associates, this book provides you with a step-by-step introduction to the industry, and includes practical hands-on tips and techniques on implementing key technologies. Covers emerging topics such as optical networking, wireless communication, and convergence, and contains blueprints that help bring the technology to life.

VoIP For Dummies

Author: Timothy V. Kelly
Publisher: John Wiley & Sons
ISBN: 1118085523
Release Date: 2011-05-09
Genre: Technology & Engineering

Put your phone system on your computer network and see the savings See how to get started with VoIP, how it works, and why it saves you money VoIP is techspeak for "voice over Internet protocol," but it could spell "saving big bucks" for your business! Here's where to get the scoop in plain English. Find out how VoIP can save you money, how voice communication travels online, and how to choose the best way to integrate your phone system with your network at home or at the office. Discover how to: Use VoIP for your business or home phone service Choose the best network type Set up VoIP on a wireless network Understand transports and services Demonstrate VoIP's advantages to management

CRM For Dummies

Author: Lars Helgeson
Publisher: John Wiley & Sons
ISBN: 9781119368984
Release Date: 2017-06-16
Genre: Business & Economics

Save time, save money, and grow your business with more effective CRM CRM For Dummies is the small business leader's guide to managing customer interactions. Customer relationship management is a critical part of any business, and it encompasses everything from business strategy and HR to sales, marketing, events, and more. Solutions exist for businesses of any size, but how do you know which one is right for you? What features do you need? Do you have the people and processes in place to get the most out of whichever one you choose? This book is designed to help business leaders better understand effective CRM and identify the right solution for their business—but it's about much more than software; effective CRM requires appropriate team structures, intradepartmental collaboration, and process efficiency. Packed with tactics and strategies that will save your company thousands of dollars and man-hours, these chapters answer the most pressing questions that will make the biggest impact on your sales. Building relationships with current and future customers is the critical point of business. This book helps you bring sales, marketing, and operations together to work toward that common goal, and shows you the tools and techniques that make your efforts more effective. Define your market segments, buyer personas, and voice Build an effective internal structure, and choose the right CRM solution Optimize leads and conduct effective email marketing Streamline processes, automate where possible, and employ analytics Your customers are the lifeblood of your company; you need to reach them, engage them, and retain them—without wasting precious time or money. CRM For Dummies gets you up to speed on the latest, most effective CRM tools and techniques to help your business succeed.

VoIP Deployment For Dummies

Author: Stephen P. Olejniczak
Publisher: John Wiley & Sons
ISBN: 0470440066
Release Date: 2009-01-06
Genre: Computers

So you’re in charge of implementing a VoIP phone system for your organization? VoIP Deployment For Dummies is a crash course in Voice over Internet Protocol implementation! Here’s how to analyze your network and implement a VoIP phone system, manage and maintain it, keep it secure, and troubleshoot problems. You’ll learn how to plan the rollout, work with Session Initiation Protocol (SIP), handle fax issues, and keep your users happy. Understand how VoIP works, common misconceptions about it, and the pros and cons for your organization Compare and comprehend hardware and software choices Discover the options for touch tones and faxing via VoIP systems Analyze network devices, IP addresses, connections to remote sites, and other aspects that will affect VoIP implementation Draw up a test plan, check out both voice and fax transmission, get a report, and schedule the installation Investigate SIP call generation, identify the elements, understand cancelled calls, and re-INVITE calls Troubleshoot your system, identify call variables, trace the source of a problem, manage trouble tickets, and resolve failures Manage latency, jitter, and flap, and take advantage of Wireshark Find out what to expect when your system goes live Written by an expert with extensive real-world experience in VoIP implementation and management, VoIP Deployment For Dummies provides the know-how you need. You’ll be able to implement your system and manage any issues proactively, which is sure to look good to your boss!

Newton s Telecom Dictionary

Author: Harry Newton
ISBN: 0979387396
Release Date: 2018-03-09
Genre: Reference

Defines the terminology of the communication and computer industries for the non-technical user.

Understanding Telecommunications Networks

Author: Andy Valdar
Publisher: IET
ISBN: 9780863413629
Release Date: 2006-01-01
Genre: Computers

This new book explains how telecommunications networks work. It uses straightforward language supported by copious block - schematic diagrams so that non-engineers and engineers alike can learn about the principles of fixed and mobile telecommunications networks carrying voice and data. The book covers all aspects of today's networks, including how they are planned, formed and operated, plus next generation networks and how they will be implemented. After an introductory chapter on telephony, the book briefly describes all of today's networks - PSTN, mobile, cable television, the Internet, etc. - and considers how they interconnect. Individual chapters then consider the principles, technologies and network structures relating to transmission, circuit switching, signalling and control, data (including voice-over-IP) networks, and mobile networks. The important subject of numbering and addressing for telephony and IP is then covered. The book concludes with a chapter designed to pull everything together, considering architecture, quality of service and performance, operations, network evolution and next generation networks.

Networking All in One For Dummies

Author: Doug Lowe
Publisher: John Wiley & Sons
ISBN: 9781119471622
Release Date: 2018-03-27
Genre: Computers

Becoming a master of networking has never been easier Whether you're in charge of a small network or a large network, Networking All-in-One is full of the information you’ll need to set up a network and keep it functioning. Fully updated to capture the latest Windows 10 releases through Spring 2018, this is the comprehensive guide to setting up, managing, and securing a successful network. Inside, nine minibooks cover essential, up-to-date information for networking in systems such as Windows 10 and Linux, as well as best practices for security, mobile and cloud-based networking, and much more. Serves as a single source for the most-often needed network administration information Covers the latest trends in networking Get nine detailed and easy-to-understand networking minibooks in one affordable package Networking All-in-One For Dummies is the perfect beginner’s guide as well as the professional’s ideal reference book.

Telecom Systems

Author: Lawrence Harte
Publisher: Althos Incorporated
ISBN: 0972805397
Release Date: 2006-01-01
Genre: Computers

This book explains how telecommunications systems and services work and the markets associated with them. Telecommunications technology and services are continually changing. Descriptions and easy to understand diagrams of typical systems and their interconnections are provided for local exchange company (LEC), inter-exchange company (IXC), private telephone exchanges (PBX), computer networks (LANs), data networks (e.g. Internet), billing and customer care systems (BCC). The book starts with a basic introduction to telecom communication. It covers the different types of telecom industries, who controls and regulates them, and provides a basic definition of each of the major telecom technologies. A broad overview of the telecom voice, data, and multimedia applications is provided. You will discover the fundamentals of telecom transmission and switching technologies and their terminology. The basics of public telephone systems are provided along with the structure and operation of local exchange carrier (LEC) systems. Described are the different types of analog loop, digital loop, switches, multi-channel communication lines and signaling control systems. The different types of private telephone systems and their evolution are covered. Included is the basic operation, attributes and services for key telephone systems (KTS), central exchange (CENTREX) systems, private branch exchange (PBX) and computer telephony integration (CTI). You will learn how these systems are converting from fixed proprietary systems to flexible industry standard systems. This book covers how digital subscriber lines (DSL) are important to telephone operators, what services it can offer, and the installationoptions. You will discover the different types of DSL including HDSL, ADSL, SDSL, VDSL, and the new ADSL2+ systems. The different types of wireless systems are explained including cellular and personal communication services (PCS), broadcast radio and television, paging, wireless data, land mobile radio (LMR), aircraft telephones, satellite, wireless PBX, residential cordless, wireless local area networks (WLAN), short range data (piconets, ) wireless cable, wireless broadband (WiMax), wireless local loops (WLL), and 1st, 2nd, 2.5, and third generation wireless (3G). IP Telephony services and systems are described and explained. You will learn about IP private branch exchange (IP PBX) and IP Centrex managed IP telephone services and will discover how Internet telephone service providers (ITSPs) can provide high-quality telephone services over unmanaged broadband communication systems. You will discover how the high data transmission bandwidth available from broadband connections (such as DSL service) is being used to provide digital television service to customers (IPTV). Find out how the use of an IP television set top box (IP STB) will allow customers to select from thousands of television channels available through their telephone line and watch them on their standard television. Telecom billing provides the fundamentals for telecom billing and customer care (BCC) systems. The topics that are explained include: types of services, standard billing processes, real time billing, multilingual support, multiple currencies, inter-carrier settlements, event sources and tracking, mediation devices, call detail records (CDRs), call processing, cycle billing, clearinghouse, invoicing, management reporting, processing payments. Some of the most important topics featured are: . Telecom Applications and Services . Basic Communication Technology . Public Telephone Networks (PSTN) . KTS, PBX, and CTI Private Telephone Systems . Data Communication Networks . IP Telephony Overview . IPTV Systems and Services . Wireless Systems . Telecom Billing