The Quality Handbook for Health Care Organizations

Author: Yosef D. Dlugacz
Publisher: Jossey-Bass
ISBN: UOM:39076002570617
Release Date: 2004-04-02
Genre: Medical

This important book is a practical, theory-based resource on the topic of health care quality management written for health care administrators and practitioners. It offers the tools needed to help managers make decisions, prioritize resources (financial and human), and analyze and improve the care they deliver. The Handbook offers a hands-on approach to specific topics such as the implementation of managerial goals, instructions for developing accurate measurements for evaluating care, the utilization of data as a basis for process improvement, exploration of quality management tools and techniques, guidelines for the complex integration of collaborative services in health care, and methods for effective communication and improving accountability.

Risk Management Handbook for Health Care Organizations Business risk legal regulatory and technology issues

Author: Roberta Carroll
Publisher: John Wiley & Sons
ISBN: 0470620838
Release Date: 2011
Genre: Health facilities

The American Society for Healthcare Risk Management (ASHRM) announces the 6th edition of its authoritative reference text on healthcare risk management. The Risk Management Handbook for Healthcare Organizations, Volume 3, Business Risks offers the most respected guidance for today's healthcare risk management professional. The sixth edition is the latest edition of the Handbook which has become the standard in healthcare risk management. The three-volume set covers the enterprise-wide continuum of care and associated risk and has been thoroughly revised and updated to reflect recent changes in the healthcare environment. The Risk Management Handbook for Healthcare Organizations offers current information, regulatory and legal updates, and assessment tools that will prove invaluable to both new and seasoned risk managers. Volume 3 focuses on business-related risks, providing information in nineteen chapters on statutes, standards, and regulations, accreditation, licensure, certification, and surveying bodies, liabilities and claims and litigation, corporate compliance, mergers, acquisitions, and divestitures, costs and financing of risk, workers' compensation, managed care, occupational and environmental risk exposures for healthcare facilities, telemedicine, HIPAA, Medicare RAC and other audit exposures, medical tourism, and absence and productivity management. The American Society for Healthcare Risk Management (ASHRM) is a personal membership group of the American Hospital Association with more than 5,300 members representing clinical, insurance, law, and other related professions. ASHRM promotes effective and innovative risk management strategies and professional leadership through education, recognition, advocacy, publications, networking, and interactions with leading healthcare organizations and government agencies. ASHRM initiatives focus on developing and implementing safe and effective patient care practices, the preservation of financial resources, and the maintenance of safe working environments.

Risk Management Handbook for Health Care Organizations

Author: Roberta Carroll
Publisher: John Wiley & Sons
ISBN: 9780470300176
Release Date: 2009-04-27
Genre: Medical

Risk Management Handbook for Health Care Organizations, Student Edition is a complete introductory textbook on risk management in health care, incorporating all the basic elements of risk management as it relates to health care finance, quality, management, law, and regulatory compliance. In 24 concise chapters, this comprehensive introduction provides a perfect overview to prepare students, or working professionals in health care or law, enter the field of health care risk management and patient safety. Readers will be provided an understanding of general risk management techniques; standards of health care risk management administration; federal, state and local laws; and methods for integrating patient safety and enterprise risk management into a comprehensive risk management program. Each chapter will have key points, standardized introduction, list of key terms, and discussion questions. A separate downloadable instructors? manual will have additional support tools for the instructor. Chapter topics include: Enterprise Risk Management in Health Care ? The Basics Health Care Legal Concepts Governance of the Health Care Organization Development of a Risk Management Program The Health Care Risk Management Professional Risk Management Metrics Ethics in Patient Care Interpersonal Communication Skills: The Ultimate Loss Control Technique Physician and Allied Health Professionals Credentialing Documentation and the Medical Record Basic Claims Administration A Contract Review Primer for Risk Management Information Technologies and Risk Management Health Information Management Introduction to Risk Financing Insurance: Basic Principles and Coverages Organizational Staffing Emergency Management Occupational Safety , Health ad Environmental Impairment: A Brief Overview Early Warning Systems for the Identification Organizational Patient Safety and the Risk Management Professional Risk Management?s Role in Performance Improvement The Risk management Professional and Medication Safety

Medical Quality Management

Author: American College of Medical Quality ACMQ
Publisher: Jones & Bartlett Publishers
ISBN: 9780763796020
Release Date: 2010-03-03
Genre: Medical

This new comprehensive resource Medical Quality Management: Theory and Practice addresses the needs of physicians, medical students, and other health care professionals for up to date information about medical quality management. In reviewing the key principles and methods that comprise the current state of medical quality management in U.S. health care, this text provides a concise summary of quality improvement, patient safety and quality measurement methodologies. This textbook also describes the current state of global networks and computing technologies, and provides an overview of ethics, legislation, policy making, accreditation and utilization management techniques as it relates to quality improvement. including general approaches and methods, support systems, regulatory constructs, and common outcomes. Complete with case studies, executive summaries, and figures and tables, this is a necessary guide for all executives and medical directors, academicians and students, as well as all physicians and other health professionals in clinical practice.

The Oxford Handbook of Health Care Management

Author: Ewan Ferlie
Publisher: Oxford University Press
ISBN: 9780191015205
Release Date: 2016-04-07
Genre: Business & Economics

This Handbook provides an authoritative overview of current issues and debates in the field of health care management. It contains over twenty chapters from well-known and eminent academic authors, who were carefully selected for their expertise and asked to provide a broad and critical overview of developments in their particular topic area. The development of an international perspective and body of knowledge is a key feature of the book. The Handbook secondly makes a case for bringing back a social science perspective into the study of the field of health care management. It therefore contains a number of contrasting and theoretically orientated chapters (e.g. on institutionalism; critical management studies). This social science based approach is a refreshing alternative to much existing work in this domain and offers a good way into current academic debates in this field. The Handbook thirdly explores a variety of important policy and organizational developments apparent within the current health care field (e.g. new organizational forms; growth of management consulting in health care organizations). It therefore explores and comments on major contemporary trends apparent in the practice field.

Introduction to Health Care Quality

Author: Yosef D. Dlugacz
Publisher: John Wiley & Sons
ISBN: 9781118777916
Release Date: 2017-01-04
Genre: Medical

Introduction to Health Care Quality explores the issues of quality management in today's health care environment, and provides clear guidance on new and perennial challenges in the field. The idea of 'quality' is examined in the context of a variety of health care situations, with practical emphasis on assessment, monitoring, analysis, and improvement. Students will learn how to utilize statistical tools, patient data, and more to understand new models of reimbursement, including pay for performance and value-based purchasing. They will also learn how to learn how to incorporate technology into everyday practice. Each chapter centers on an essential concept, but builds upon previous chapters to reinforce the material and equip students with a deeper understanding of the modern health care industry. Real-world situations are highlighted to show the intersection of theory and application, while cutting-edge methodologies and models prepare students for today's data-driven health care environment. Health care quality is defined and assessed according to setting, with factors such as standards, laws, regulations, accreditation, and consumerism impacting measurement and analysis in tremendous ways. This book provides an overview of this complex field, with insightful discussion and expert practical guidance. Health care today is worlds away from any other point in history. As the field grows ever more complex, quality management becomes increasingly critical for ensuring optimal patient care. Introduction to Health Care Quality helps students and professionals make sense of the issues, and provide top-notch service in today's rapidly changing health care environment.

High Reliability Organizations A Healthcare Handbook for Patient Safety Quality

Author: Cynthia Oster
Publisher: Sigma Theta Tau
ISBN: 9781940446387
Release Date: 2016-04-13
Genre: Medical

Patient safety and quality are an ever-increasing concern to consumers, payers, providers, organizations, and governments. However, high reliability methods and science that can provide efficient and effective care have still not been totally implemented into our healthcare culture. Nurses, representing the majority of healthcare workers, are on the front line of the delivery and provision of safe and effective care and are ideally situated to drive the mission to achieve high reliability in healthcare. High Reliability Organizations: A Healthcare Handbook for Patient Safety & Quality presents practical examples of HRO principles in order to establish a system that detects and prevents errors from happening even in the most difficult, high risk conditions. Authors Cynthia Oster and Jane Braaten provide healthcare professionals with tools and best practices that will improve and enhance patient safety and quality outcomes. This book provides: An overview of HRO science as an organizing framework for quality and patient safety, practical applications of HRO science, focusing on quality and patient safety, knowledge and tools that can be applied to current quality and safety practices and real-world examples of HRO principles employed in a variety of patient care areas.

Risk Management Handbook for Health Care Organizations 3 Volume Set

Author: American Society for Healthcare Risk Management (ASHRM)
Publisher: John Wiley & Sons
ISBN: 9780470649190
Release Date: 2011-01-06
Genre: Medical

Continuing its superiority in the health care risk management field, this sixth edition of The Risk Management Handbook for Health Care Organizations is written by the key practitioners and consultant in the field. It contains more practical chapters and health care examples and additional material on methods and techniques of risk reduction and management. It also revises the structure of the previous edition, and focuses on operational and organizational structure rather than risk areas and functions. The three volumes are written using a practical and user-friendly approach.

Handbook for Health Care Ethics Committees

Author: Linda Farber Post
Publisher: JHU Press
ISBN: 9781421416588
Release Date: 2015-06-11
Genre: Medical

The Joint Commission (TJC) accredits and certifies more than 19,000 health care organizations in the United States, including hospitals, nursing homes, and home care agencies. Each organization must have a standing health care ethics committee to maintain its status. These interdisciplinary committees are composed of physicians, nurses, attorneys, ethicists, administrators, and interested citizens. Their main function is to review and provide resolutions for specific, individual patient care problems. Many of these committees are well meaning but may lack the information, experience, skills, and formal background in bioethics needed to adequately negotiate the complex ethical issues that arise in clinical and organizational settings. Handbook for Health Care Ethics Committees was the first book of its kind to address the myriad responsibilities faced by ethics committees, including education, case consultation, and policy development. Adopting an accessible tone and using a case study format, the authors explore serious issues involving informed consent and refusal, decision making and decisional capacity, truth telling, the end of life, palliative care, justice in and access to health care services, and organizational ethics. The authors have thoroughly updated the content and expanded their focus in the second edition to include ethics committees in other clinical settings, such as long-term care facilities, small community hospitals, rehabilitation centers, and hospices. They have added three new chapters that address reproduction, disability, and the special needs of the elder population, and they provide additional specialized policies and procedures on the book’s website. This guide is an essential resource for all health care ethics committee members. -- Kenneth Prager, Columbia University Medical Center

Healthcare Business Intelligence

Author: Laura Madsen
Publisher: John Wiley & Sons
ISBN: 9781118282335
Release Date: 2012-07-20
Genre: Business & Economics

Solid business intelligence guidance uniquely designed for healthcare organizations Increasing regulatory pressures on healthcare organizations have created a national conversation on data, reporting and analytics in healthcare. Behind the scenes, business intelligence (BI) and data warehousing (DW) capabilities are key drivers that empower these functions. Healthcare Business Intelligence is designed as a guidebook for healthcare organizations dipping their toes into the areas of business intelligence and data warehousing. This volume is essential in how a BI capability can ease the increasing regulatory reporting pressures on all healthcare organizations. Explores the five tenets of healthcare business intelligence Offers tips for creating a BI team Identifies what healthcare organizations should focus on first Shows you how to gain support for your BI program Provides tools and techniques that will jump start your BI Program Explains how to market and maintain your BI Program The risk associated with doing BI/DW wrong is high, and failures are well documented. Healthcare Business Intelligence helps you get it right, with expert guidance on getting your BI program started and successfully keep it going.

Keeping Patients Safe

Author: Committee on the Work Environment for Nurses and Patient Safety
Publisher: National Academies Press
ISBN: 9780309187367
Release Date: 2004-02-27
Genre: Medical

Building on the revolutionary Institute of Medicine reports To Err is Human and Crossing the Quality Chasm, Keeping Patients Safe lays out guidelines for improving patient safety by changing nurses' working conditions and demands. Licensed nurses and unlicensed nursing assistants are critical participants in our national effort to protect patients from health care errors. The nature of the activities nurses typically perform - monitoring patients, educating home caretakers, performing treatments, and rescuing patients who are in crisis - provides an indispensable resource in detecting and remedying error-producing defects in the U.S. health care system. During the past two decades, substantial changes have been made in the organization and delivery of health care - and consequently in the job description and work environment of nurses. As patients are increasingly cared for as outpatients, nurses in hospitals and nursing homes deal with greater severity of illness. Problems in management practices, employee deployment, work and workspace design, and the basic safety culture of health care organizations place patients at further risk. This newest edition in the groundbreaking Institute of Medicine Quality Chasm series discusses the key aspects of the work environment for nurses and reviews the potential improvements in working conditions that are likely to have an impact on patient safety.

Crossing the Quality Chasm

Author: Committee on Quality of Health Care in America
Publisher: National Academies Press
ISBN: 9780309072809
Release Date: 2001-07-19
Genre: Medical

Second in a series of publications from the Institute of Medicine's Quality of Health Care in America project Today's health care providers have more research findings and more technology available to them than ever before. Yet recent reports have raised serious doubts about the quality of health care in America. Crossing the Quality Chasm makes an urgent call for fundamental change to close the quality gap. This book recommends a sweeping redesign of the American health care system and provides overarching principles for specific direction for policymakers, health care leaders, clinicians, regulators, purchasers, and others. In this comprehensive volume the committee offers: A set of performance expectations for the 21st century health care system. A set of 10 new rules to guide patient-clinician relationships. A suggested organizing framework to better align the incentives inherent in payment and accountability with improvements in quality. Key steps to promote evidence-based practice and strengthen clinical information systems. Analyzing health care organizations as complex systems, Crossing the Quality Chasm also documents the causes of the quality gap, identifies current practices that impede quality care, and explores how systems approaches can be used to implement change.

Accountable Care Organizations

Author: Marc Bard
Publisher:
ISBN: 1567934153
Release Date: 2011
Genre: Medical

Is the ACO strategy right for your organization? Accountable Care Organziations will help you understand the ACO framework and assess your readiness to embark on an ACO strategy. Although there is no definitive blueprint for building an ACO, there are many currently exsisting departments, clinical service lines, organizations, and systems that are already achieving the intended outcomes of an ACO. Explore their processes and structures and learn how pilot projects and other innovations are shaping the ACO delivery model. Use this knowledge to decide your organization's next move. This guidebook is designed to facilitate critical conversations and decisions at all stages of the ACO development journey. Each chapter includes takeaway points and tailored action steps for: (1) those organizations interested in exploring the ACO concept, (2) those organizations taking the first steps towards an ACO model, and (3) those organizations already moving full speed ahead. This book will help you answer these questions and more: # What does it take to become an ACO? # What tradeoffs must be evaluated by a healthcare provider that is considering an ACO strategy? # What steps and actions should our organization take, and how should we accomplish them? # What would an ACO business plan look like?

Handbook of Healthcare Delivery Systems

Author: Yuehwern Yih
Publisher: CRC Press
ISBN: 1439803625
Release Date: 2016-04-19
Genre: Medical

With rapidly rising healthcare costs directly impacting the economy and quality of life, resolving improvement challenges in areas such as safety, effectiveness, patient-centeredness, timeliness, efficiency, and equity has become paramount. Using a system engineering perspective, Handbook of Healthcare Delivery Systems offers theoretical foundations, methodologies, and case studies in each main sector of the system. It explores how system engineering methodologies and their applications in designing, evaluating, and optimizing the operations of the healthcare system could improve patient outcomes and cost effectiveness. The book presents an overview of current challenges in the healthcare system and the potential impact of system engineering. It describes an integrated framework for the delivery system and the tools and methodologies used for performance assessment and process improvement with examples of lean concept, evidence-based practice and risk assessment. The book then reviews system engineering methodologies and technologies and their applications in healthcare. Moving on to coverage of the design, planning, control and management of healthcare systems, the book contains chapters on 12 services sectors: preventive care, telemedicine, transplant, pharmacy, ED/ICU, OR, decontamination, laboratory, emergency response, mental health, food and supplies, and information technology. It presents the state-of-the-art operations and examines the challenges in each service unit. While system engineering concepts have been broadly applied in healthcare systems, most improvements have focused on a specific segment or unit of the delivery system. Each unit has strong interactions with others and any significant improvement is more likely to be sustained over time by integrating the process and re-evaluating the system design from a holistic viewpoint. By providing an overview of individual operational sectors in the extremely complex healthcare system and introducing a wide array of engineering methods and tools, this handbook establishes the foundation to facilitate integrated system thinking to redesign the next generation healthcare system.