The power of effective listening is recognised as the essential tool of good management. In this book, Kline describes how we can achieve this, and presents a step-by-step guide that can be used in any situation. Whether you want to have more productive meetings, solve business problems or build stronger relationships, this book offers you a new world of possibilities.
Author: Ronald Adler
Publisher: Cengage Learning
Release Date: 2010-01-05
Genre: Social Science
Used by more than a million readers, LOOKING OUT/LOOKING IN, Thirteenth Edition, continues its market-leading tradition of combining current scholarship and research with a reader-friendly voice that links course topics to students’ everyday lives. This popular text motivates students to improve their interpersonal skills and sharpen their critical understanding of communication processes with diverse and compelling examples that illustrate how each student’s communication skills impact both society and their own life. Show your students how and why learning the basic concepts of communication can change their relationships and their career success, with the text that engages them in theory through popular references to interpersonal concepts that are familiar in music, art, movies, and television. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
Author: Nancy Kline
Publisher: Hachette UK
Release Date: 2014-08-04
Genre: Body, Mind & Spirit
Nancy Kline's Time To Think process builds an independent thinking culture in organisations and relationships. Over many years Nancy has refined this highly acclaimed system called the Thinking Environment. It identifies 10 behaviours that dramatically improve the way people listen, think and interact with one another. In this new book Nancy takes her thinking into a more personal sphere. Through a series of letters to her three goddaughters she addresses the fundamental questions of how we can live well, find meaning in our lives, and be happy. Applying the Thinking Environment philosophy, she demonstrates how thinking for ourselves underpins successful in all dimensions of life. From the Amy Question: 'what do you know now, that you are going to find out in a year?, to the power of expressing a complex idea idea in one sentence, to the generative invitation: 'what do you think?', she offers deeply stimulating, inspiring ways to the way we think - and live.
Author: Tim Casserley
Release Date: 2009
Genre: Business & Economics
Examines the nature, causes and symptoms of burnout, the role of dysfunctional organisations in contributing to burnout, and how coaches, HR professionals and bosses can support people experiencing burnout.
Business Coaching International investigates the significance, meaning and structure of the coaching intervention within the coach-client conversation, and takes a look at what, how and who you need to be to coach. At the heart of the business coaching process, irrespective of the model or approach, is the "relationship". This means that business coaching is not necessarily about "doing" for the client, but more about "being" - creating a safe thinking environment: a space where thinking, feeling, insight and creative decision making can take place. Applying the knowledge and techniques within this book will deepen your practice.
The majority of errors, litigation, and complaints in the health service are due to 'human factors', yet the term is still not widely understood and is sometimes used interchangeably to refer to team training or communication skills. Although including these, the subject of 'human factors' goes far beyond this to look at systems, environmental influences, and interactions with equipment, in addition to self-awareness and human interaction. All of these aspects are captured in Human Factors in Healthcare and are built into a new framework: the SHEEP model, which breaks down into five key areas: Systems, Human Interaction, Environment, Equipment, and Personal, providing a structured way to focus on adopting 'safety positive' behaviours. Written in a clear and engaging way, the book is ideal for clinicians and non-clinicians alike. Through the use of relevant real world healthcare examples and exercises the book encourages interaction and thinking, as well as illustrating how mistakes can be avoided. The book also sets out ways on how to improve the experience of patients and staff across healthcare, in particular focusing on how to improve patient safety. In light of regular news reports about patient care, Human Factors in Healthcare presents a timely and proactive approach to these issues and is essential reading for doctors, nurses, managers, and everyone working in the healthcare profession.
Author: Karen Otazo
Publisher: FT Press
Release Date: 2006-01-13
Genre: Business & Economics
This book reveals 60 proven principles and easy career management techniques. Discover powerfully effective ways to start a new job and make a great first impression; work more smoothly with bosses and colleagues; build a high-performance personal network; manage workloads; decide who to trust (and distrust); handle enemies and overcome career setbacks; recognize when to move on; get noticed, get ahead, and get to the top! From Lois Frankel, author of Nice Girls Don't Get the Corner Office: "A cutting-edge pioneer in the field of business coaching, Dr. Karen Otazo knows--and speaks--the truth about how to get and keep the job you want. Regardless of your age or stage of your career, you'll find practical tips and tools to make your workplace journey smoother, more enjoyable, and potentially more profitable. The Truth about Managing Your Career is a must-have for your career library."
Author: Erik de Haan
Publisher: John Wiley & Sons
Release Date: 2011-03-03
Genre: Business & Economics
Manfred Kets de Vries, Professor of Leadership Development, INSEAD: “The author takes us on an exciting journey to explain what coaching is all about, providing us with a roadmap that is second to none. Anyone interested in better understanding what coaching is all about, would do well to have a serious look at this book.” David Megginson, Professor of Human Resources Development, Sheffield Hallam University: “From a vivid personal story just before the first chapter to the fascinating mass of data in the appendices, this book is a captivating read about the concrete particulars of coaching and the theoretical perspectives we can use to make sense of them. Erik de Haan makes a case for relational coaching and prescribes clearly what his research and the tradition within which it is embedded can tell practitioners in the field.” Bruce E. Wampold, Professor of Counseling Psychology, University of Wisconsin: “I am thrilled that there is a coaching book that emphasizes the coachee and the relationship. In Relational Coaching, Erik de Haan places the emerging profession on a strong foundation that emphasizes the interpersonal aspects of the endeavour.” Relational Coaching is a radically different way of looking at coaching that puts the relationship, from the perspective of the coachee, at the centre. Exploring both age-old tradition and reliable studies in recent decades, Relational Coaching gives the modern executive coach ten commandments to help improve his or her practice. The book demonstrates how each of these commandments is underpinned by sound quantitative research. The book begins by giving a complete overview of the profession and the latest developments in coaching. The second part of the book presents new quantitative and qualitative research into effects and experiences of coaching. Part three contains an introduction to the activities that make a good coach and the mechanisms used to verify coaches’ understanding of their profession. Other topics covered include training, accreditation, supervision and recommended literature.
This guide to taking charge of your own learning includes the following: using interactive exercises, quizzes and games to get you thinking; reflecting on what you have read and relating it to your own situation; using other sources of information, such as people or organisations, to help you; and the uses and benefits of action promises - the actions you intend taking after reading.
'Inclusive' is a term that is most closely associated with questions of human sexuality, but in relation to theology and to local church life it has many more dimensions. This book explores key questions for every local church: embracing the evangelical, orthodox and liberal and seeing beyond labels, and treating everyone as equal before God.
Mind Power @ Work follows a practical route to unlocking the mind's potential and achieving peak performance in the workplace. This structured program helps the reader improve concentration, memory, and motivation, sift good ideas from bad, and communicate and solve problems more effectively.
Author: Martin Kalungu-Banda
Release Date: 2009-12
Genre: Political Science
"This is an important book as well as a riveting read. And I have grown to love Levy Mwanawasa. Juxtaposing story with inquiry and analysis, sustaining a light and engaging tone as he offers profundity on the subject of excellence in leadership, Martin allows us to think about and absorb the compelling truth that leaders must serve the people above all else. Martin has created what I call a 'Thinking Environment' in his writing, allowing us to think for ourselves afresh as we read, allowing us to learn. Anyone truly interested in influencing the ways influencers lead will find a treasure of insight and wisdom here. And the learning will be a joy." By Nancy Kline, Author and Founder of Time to Think: Listening to ignite the human mind. Having captured the essence of leadership in Leading Like Madiba: Leadership Lessons from Nelson Mandela, Martin now has distilled what he experienced as an Adviser to President Mwanawasa into a second study of leadership in Africa. At a time when Africa, indeed the world, is desperate for wise leadership we would all do well to listen to the wisdom Martin shares about leadership in turbulent times. By Dr Nick Isbister, Managing Director of SIMA(UK)Ltd, an executive coaching firm, and author of Who do you think you are? "In my meetings with Levy Mwanawasa what struck me was his natural personal warmth. His unpretentious manner was combined with an outstanding intellect and grasp of the detail of an issue and its wider context. His depth of understanding local and international issues, and his judgement were an inspiration to us all. All these qualities are clearly and beautifully portrayed in this book." By Dr Clive Kinder, Chairman, Commonwealth Business School.
Personalised learning is now widely regarded as a realistic and effective response to the diverse and fast-changing nature of life and work in the 21st century. Coaching has emerged as the key tool in personalised learning - and has been widely adopted as a strategy for enhancing life and improving work effectiveness in both schools and businesses. This is a practical and topical guide designed to help teachers and support staff in schools maximise the benefits of coaching for learning. Jacquie Turnbull, anacknowledged expert in coaching, shows how coaching can transform the learning process in schools. Accessibly written and packed with real-life examples and practical exercises, this the definitive guide to coaching for teachers everywhere.