Author: Robert Bolton
Publisher: Simon and Schuster
Release Date: 2011-11-29
A wall of silent resentment shuts you off from someone you love....You listen to an argument in which neither party seems to hear the other....Your mind drifts to other matters when people talk to you.... People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these ""roadblocks"" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations. People Skills will show you * How to get your needs met using simple assertion techniques * How body language often speaks louder than words * How to use silence as a valuable communication tool * How to de-escalate family disputes, lovers' quarrels, and other heated arguments Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day.
Author: Dale Carnegie Training
Publisher: Simon and Schuster
Release Date: 2010-02-18
Have you ever walked away from a conversation full of doubts and insecurities? Do you feel as if you've lost a little ground after every staff meeting? Most people are either too passive or too aggressive in their business lives, and they end up never getting the support, recognition, or respect that they desire. The business leaders and trainers from Dale Carnegie Training® have discovered that applying appropriate assertiveness to all interactions is the most effective approach to creating a successful career. The 5 Essential People Skillsshows how to be a positively assertive, prosperous and inspired professional. Readers learn to: •Relate to the seven major personality types •Live up to their fullest potential while achieving personal success •Create a cutting-edge business environment that delivers innovation and results •Use Carnegie's powerhouse Five-Part template for articulate communications that grow business •Resolve any conflict or misunderstanding by applying a handful of proven principles Once readers know and can employ these powerful skills, they will be well on their way to a new level of professional and personal achievement.
Have you ever walked away from a conversation full of doubts and insecurities? Do you feel as if you've lost a little ground after every staff meeting? Most people are either too passive or too aggressive in their business lives, and they end up never getting the support, recognition, or respect that they desire. The business leaders and trainers from Dale Carnegie Training(R) have discovered that applying appropriate assertiveness to all interactions is the most effective approach to creating a successful career. The 5 Essential People Skills shows how to be a positively assertive, prosperous and inspired professional. Readers learn to: * Relate to the seven major personality types * Live up to their fullest potential while achieving personal success * Create a cutting - edge business environment that delivers innovation and results * Use Carnegie's powerhouse Five - Part template for articulate communications that grow business * Resolve any conflict or misunderstanding by applying a handful of proven principles Once readers know and can employ these powerful skills, they will be well on their way to a new level of professional and personal achievement.
Author: Peter K. Gerlach, MSW
Publisher: Xlibris Corporation
Release Date: 2003-03-24
Genre: Family & Relationships
Note: links below connect to the non-profit educational Break the Cycle! Web site (Formerly "Stepfamily inFormation"). Close the pages or use your browser´s "back" button to return here. Typical multi-home stepfamilies are riddled with conflicts between three or more co-parents and their relatives over child discipline, nutrition, visitations, custody, hygiene, religion, schooling, hoidays, loyalties, expenses, names, responsibilities, and other topics. The scope, complexity, and persistence of these disputes among ex mates, stepparents, and relatives can significantly contribute to eventual re/divorce. (The "/" notes it may be a stepparent´s first union). This guidebook is part of a series intended to help co-parents and supporters overcome five common hazards that combine to (1) promote epidemic U.S. re/divorce, and (2) pass on significant psychological wounds to vulnerable children. The hazards are: co-parents´ shared unawarenesses and ignorance of key information; plus... unseen psychological wounds from low-nurturance childhoods; plus... incomplete or blocked grief in kids and/or adults, which inhibits new bonds and adult intimacy; plus... courtship neediness and romantic illusions; plus... little informed stepfamily help in the media and local community. Typical nuclear stepfamilies include three or more co-parents (bioparents and stepparents) and several minor kids shuttling between two or more homes: Parenting effectively in this environment is far more complex than in "traditional" intact biological families - which catches typical co-parents and relatives by surprise. Why this book (and series)? Families exist to nurture - i.e. to fill key needs of their kids and adults. Most U.S. stepfamilies follow the divorce of one or both new mates, most of whom are parents. Divorce suggests that their kids weren´t well nurtured in their first family, and have many concurrent developmental + special needs to fill in their complex stepfamily.
Author: Patricia McDaniel
Publisher: NYU Press
Release Date: 2003-11-01
Genre: Social Science
Since World War II Americans’ attitudes towards shyness have changed. The women’s movement and the sexual revolution raised questions about communication, self-expression, intimacy, and personality, leading to new concerns about shyness. At the same time, the growth of psychotherapy and the mental health industry brought shyness to the attention of professionals who began to regard it as an illness in need of a cure. But what is shyness? How is it related to gender, race, and class identities? And what does its stigmatization say about our culture? In Shrinking Violets and Caspar Milquetoasts, Patricia McDaniel tells the story of shyness. Using popular self-help books and magazine articles she shows how prevailing attitudes toward shyness frequently work to disempower women. She draws on evidence as diverse as 1950s views of shyness as a womanly virtue to contemporary views of shyness as a barrier to intimacy to highlight how cultural standards governing shyness reproduce and maintain power differences between and among women and men.
Author: James G. Adams
Publisher: Elsevier Health Sciences
Release Date: 2008-07-17
Announcing a better source for dependable answers in your fast-paced field! This new reference, edited by James G. Adams, MD, presents the right kind of know-how - the right way - so you can get what you need and move on. You'll have just enough background to understand each problem without getting bogged down ... expert decision-making assistance, with evidence where available ... and a user-friendly format that delivers high-yield guidance in instants, both in print and online! Features chapters on Complication of Gynecologic Procedures in Abortion, and Assisted Reproductive Technology and Complications of Bariatric Surgery to address the increasing number of patients you see with these complications. Basic science coverage is just detailed enough so you can understand every problem quickly, without being overwhelmed. A focus on the most common differential diagnoses helps you to "think horses, not zebras." Clinical recommendations are founded upon sound evidentiary guidelines, wherever available, to assist you in implementing evidence-based practices. Brief, clear chapters, written to consistent, highly practical templates, enable you to get the knowledge you need as efficiently as you need it. Prominent text boxes emphasize priority actions, facts and formulas, documentation, patient teaching, and tips and tricks, so you can apply actionable information easily. More than 500 full-color clinical photographs let you see emergent conditions as they present in real life. Full-text online access allows you to perform quick searches, tap into regular updates, and download illustrations. It's a perfect way to get instant answers in your busy emergency department.
Offers a constructive and empowering exploration of ADR and its application in the public and private domain with a comprehensive yet practical approach to this rapidly growing facet of the Australian legal system. Combines an analysis of the theory of ADR in Australia and a practical guide to the skills necessary.
Author: Steven B. Wolff
Publisher: Houghton Mifflin College Division
Release Date: 2001
Genre: Business & Economics
This entertaining, hands-on approach to OB provides a supplement to introductory or graduate level courses, proprietary programs, and business training courses. Every case and exercise has been developed with one or more theories of organizational behavior in mind. Exercises introduce students to the broad range of answers and opinions that are valid responses to problems.
Author: Gordon A. Donaldson
Publisher: Corwin Pr
Release Date: 1996
"A book for our times-a useful and usable book that places collaboration at the center of school improvement. Donaldson and Sanderson make an important contribution to the building of professional community in schools." Thomas J. Sergiovanni Lillian Radford Professor of Educational Administration and Senior Fellow Center for Educational Leadership Trinity University Donaldson and Sanderson show you how to help your entire staff discover a common goal--improved learning for students-and move toward it together. The authors give you insightful, step-by-step guidance on exactly how to accomplish this. Learn how you can increase the effectiveness of your teaching staff so that every student benefits by improved learning. Encourage teachers' personal growth by encouraging them to use creative teamwork to find alternate solutions to tough school problems. Bring staff together to address complicated school concerns as a group. Build your student-oriented school from the inside by encouraging everyone to work toward better instruction. This book is designed to help parents, teachers, principals, and other school staff work together more easily to teach kids better. Find out how collaboration can: Build and reinforce common educational goals Dramatically raise teaching levels Boost teachers' leadership skills Enrich your school's culture by keeping decision-making on site Involve parents with their children's' education Dozens of great, simple ideas and strategies help you turn common, pressing school challenges into opportunities for effective working together. Find out how bringing parents into the equation can further enhance students' learning experiences. Use the thoughtful, real-life examples provided in each chapter to build a unified teaching and learning community at your school. Let the down-to-earth, practical advice here help you and your staff begins working together more effectively--and your students will reap the reward of a better education.
Providing systematic coverage of all aspects of dealing with people face to face, this text demonstrates how basic skills can be applied to work activities and situations. It provides extensive coverage of relevant theory and research, and presents exercises to cover a variety of scenarios including problem solving and role-play. This edition addresses changes in organizational life such as self-management development and internationalization. Other topics relating to interpersonal skills such as prejudice, discrimination, harassment and cultural variations, are addressed.
Author: Peter Spiller
Publisher: Oxford University Press
Release Date: 1999
Dispute Resolution in New Zealand is the first book of its kind in New Zealand. It provides a comprehensive overview of the main forms of dispute resolution operating in New Zealand, namely: negotiation, mediation, arbitration, and litigation. Relevant techniques and approaches are explored and evaluated, as are ethical considerations and legal rules, where applicable. The book also explores the range of dispute resolution processes established through statute law, and contains valuable chapters on Maori and cross-cultural perspectives of dispute resolution. Written by experienced academics with special expertise in their topics, Dispute Resolution in New Zealand is an invaluable reference work for those studying any aspect of the subject, and will be of particular interest to lawyers, professional advisers, mediators, arbitrators, and adjudicators.